Installation manual

MONGOOSE
Installation Manual
43
• To determine if the link-local IP address has been assigned to the proper NIC:
Windows XP: Click Start, click Control Panel, double-click Network Connections, click the
network connection on which the Mongoose resides, and then view the settings for this NIC in
the Details box displayed in the lower left corner. Verify that the first two numbers of one of the IP
addresses are 169.254. e second two numbers can be anything between 0 and 255.
Windows Vista: Click Start, click Control Panel, in Network and Internet click View network
status and tasks, click the View status link associated with the connection on which the Mongoose
resides, and then click the Details button in the dialog box that displays. Verify that the first
two numbers of one of the IP addresses are 169.254. e second two numbers can be anything
between 0 and 255.
Windows 7: Click Start, click Control Panel, click Network and Sharing Center, click the network
link associated with the connection on which the Mongoose resides, and then click the Details
button in the dialog box that displays. Verify that the first two numbers of one of the IP addresses
are 169.254. e second two numbers can be anything between 0 and 255.
• To determine if the Mongoose’s link-local IP address has been assigned to the wrong NIC:
Open a DOS command box (Click Start, click Run, type cmd, click OK). At the DOS prompt, type
route print. e route table displays. Scan the list of IP addresses, looking for one or more that begin
with 169.254. Verify that they are assigned to the proper NIC.
If the IPaddress has been assigned to the wrong NIC, or if you do not see the address at all, please
contact Rane Technical Support.
7. Ping the Mongoose.
Try issuing a ping command (from a DOS command box) to the Mongoose device. To do this, you
need to know the Mongoose IP address, which you can view by opening the Device Discovery dialog
and clicking the IP box next to the appropriate device. If you cannot successfully ping the Mongoose,
try power cycling it and then restarting the Mongoose Tracker application.
8. If none of these troubleshooting options solves the problem, contact Rane Technical Support.