Warranty

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Warranty'for'All'Non-Furniture'RapidX'Products'

1.'To'begin'the'RMA'(Return'Merchandise'Authorization)'process'you'must'first'send'a'request'to'support@rapidx.io'

and'provide'a'reason'for'return/exchange'and'detailed'information'regarding'your'purchase,'including'date'of'

purchase,'retailer'and'sales'receipt.'

2.'Any'item(s)'received'by'R ap idX 'with ou t'prio r'notifica tion 'an d'ap pro va l'will'NO T 'be'pro ce ssed.'

3.'All'returns/exchanges'must'be'postmarked'no'more'than'30'days'after'your'request'has'been'authorized'and'

include'a 'c ompleted 'RapidX'Return/Exchange'Form'in'order'to'com ple t e'y o u r're qu e s t'

RapidX'Limited'Warranty'''

IMPO R TANT:''

INFOR MATION'ABOU T 'Y OUR'RIG HTS'AN D 'O B L IG A T IONS,'AS'WELL'A S 'L IMITATIO NS'AND 'E X C L U S IO N S 'T H A T 'MAY'

APPLY'TO'YOU,'YOUR'RIGHTS'AND'THIS'LIMITED'WARRANTY'''

This'Limited'Warranty'gives'you'specific'legal'rights.'You'may'also'have'other'legal'rights'that'vary'by'state,'province'

or'jurisdiction.'The'disclaimers,'exclusions,'and'limitations'of'liability'under'this'Limited'Warranty'will'not'apply'to'

the'extent'proh ibited 'by 'app licab le'law.'Fo r'a'full'de scriptio n'of'yo u r'legal'rights'yo u'sh ou ld'refe r'to'the 'laws '

applicable'in'your'jurisdiction'and'you'may'wish'to'contact'a'relevant'consumer'advisory'service.'''

WHAT'THIS'LIMITED'WARRANTY'COVERS;'PERIOD'OF'COVERAGE'''

RapidX'(“RapidX),'located'in'San'Clemente,'California,'USA,'warrants'to'the'owner'of'the'enclosed'product'that'the'

product'contained'in'this'box'(“Product”)'will'be'free'from'defects'in'materials'and'workmanship'for'a'period'of'one'

(1)'year'from'the 'da te'of'd elivery 'follow in g'th e'orig inal'reta il'purc ha se '(the'“Warranty'Perio d” ).'If'the'Prod u ct'fails'to'

conform'to'this'Limited'Warranty'during'the'Warranty'Period,'RapidX'will,'at'its'sole'discretion,'either'(a)'repair'or'

replace'any'defective'Product'or'component;'or'(b)'accept'the'return'of'the'Product'and'refund'the'money'actually'

paid'by'the'original'purchaser'for'the'Product.'Repair'or'replacement'may'be'made'with'a'new'or'refurbished'

product'or'components,'at'RapidX’s'sole'discretion.'If'the'Product'or'a'component'incorporated'within'it'is'no'longer'

available,'RapidX'may'replace'the'Product'with'a'similar'product'of'similar'function,'at'RapidX’s'sole'discretion.'This'

is'your'so le 'an d 'e xc lu siv e'r emedy'fo r'b rea c h 'of 'th is'L imited'W a rra n ty .'A n y'P ro d u c t'th a t'h a s'e ith e r'b e en 're p a ire d 'or '

replaced'un de r'this'Lim ited 'W arra nty 'will'be 'cov ered 'by'th e'terms'of'this'Limited 'W arra nty'fo r'the'lon ge r'of'

ninety(90)'days'from'the'date'of'delivery'or'the'remaining'Warranty'Period.'This'Limited'Warra nty'is'tran sfera ble'

from'the'origin al'pu rch as er'to'su bs eq ue nt'o w ne rs,'bu t'the'Warranty'Period 'w ill'not'b e'exte nd ed 'in'd ura tion 'or'

expanded'in'coverage'for'any'such'transfer.'

'''

WARRANTY'CONDITIONS;'HOW'TO'GET'SERVICE'IF'YOU'WANT'TO'CLAIM'UNDER'THIS'LIMITED'WARRANTY'''

Before'being'able'to'claim'under'this'Limited'Warranty,'the'owner'of'the'Product'must'(a)'notify'RapidX'of'the'

intention 't o 'cla im'by'e-mailing'support@rapidx.io'during'the'Warranty'Period'and'providing'a'description'of'the'

alleged'failure,'and'(b)'comply'with'RapidX’s'return'shipping'instructions.'RapidX'will'have'no'warranty'obligations'

with'respect'to'a'returned'Product'if'it'determines,'in'its'reasonable'discretion'after'examination'of'the'returned'

Product,'that'the'Product'is'an'Ineligible'Produ ct '(d e fin ed 'b e lo w ).' The'owner'is'responsible'for'the'cost'of'shipping'

the'return'item'to 'Rap idX .'RapidX'will'return'the'item'to'ow ner'at'it’s'expense,'excep t'with'res p e c t'to'any'In e lig ib le '

Product,'for'which'owner'will'bear'all'shipping'costs.'''

WHAT'THIS'LIMITED'WARRANTY'DOES'NOT'COVER'''

This'warranty'does'not'cover'the'following'(collectively'“Ineligible'Products”):'RapidX'Ferrino'Line'Chairs,'RapidX'

Finish'Line'Chairs,'Products'marked'as'“sample”'or'sold'“AS'IS”;'or'Products'that'have'been'subject'to:'(a)'

modifications'[including,'but'not'limited'to,'the'use'of'non-RapidX'provided'accessories],'alterations,'tampering,'or'

improp e r'mainten an c e'o r'r ep a irs ;'(b )'h an d lin g ,'sto ra g e ,'ins ta lla tio n ,'tes tin g ,'o r'u se 'n o t'in 'a cc o rd an c e'with'RapidX'

User’s'Guides'or'other'instructions'provided'by'RapidX;'(c)'abuse'or'misuse'of'the'Product;'(d)'breakdowns,'

fluctuations,'or'inte rrup tion s'in'e lectric'p ow e r'or'the 'teleco m munication s'ne tw ork ;'or'(e)'Ac ts'of'G od ,'includ in g'

lightning ,'flo o d,'t o rn ad o ,'e art h q ua k e,'or'hurricane.'Th is'w arra nty'd oe s'no t'cove r'con su m ab le'p arts,'inclu din g'

batteries,'unless'damage'is'due'to'defects'in'materials'or'workmanship'of'the'Product,'or'software'(even'if'packaged'

Summary of content (2 pages)

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Warranty for All Non-Furniture RapidX Products 1. To begin the RMA (Return Merchandise Authorization) process you must first send a request to support@rapidx.io and provide a reason for return/exchange and detailed information regarding your purchase, including date of purchase, retailer and sales receipt. 2. Any item(s) received by RapidX without prior notification and approval will NOT be processed. 3.
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or sold with the Product). RapidX recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or software can impair the Product‘s performance and may invalidate this Limited Warranty.