Owner's manual
Table Of Contents
- Chapter 1: Introduction
- Chapter 2: Accessing CC-SG
- Chapter 3: Configuring CC-SG with Guided Setup
- Chapter 4: Creating Associations
- Chapter 5: Adding Devices and Device Groups
- Chapter 6: Configuring Nodes and Interfaces
- Chapter 7: Adding and Managing Users and User Groups
- Chapter 8: Policies
- Chapter 9: Configuring Remote Authentication
- Chapter 10: Generating Reports
- Audit Trail Report
- Error Log Report
- Access Report
- Availability Report
- Active Users Report
- Locked Out Users Report
- User Data Report
- Users in Groups Report
- Group Data Report
- AD User Group Report
- Asset Management Report
- Node Asset Report
- Active Nodes Report
- Node Creation Report
- Query Port Report
- Active Ports Report
- Scheduled Reports
- CC-NOC Synchronization Report
- Chapter 11: System Maintenance
- Chapter 12: Advanced Administration
- Appendix A: Specifications (G1, V1, and E1)
- Appendix B: CC-SG and Network Configuration
- Appendix C: User Group Privileges
- Appendix D: SNMP Traps
- Appendix E: Troubleshooting
- Appendix F: Two-Factor Authentication
- Appendix G: FAQs
- Appendix H: Keyboard Shortcuts

CHAPTER 11: SYSTEM MAINTENANCE 139
c. If you are not using the default port for the selected protocol (FTP: 21, SFTP: 22) type the
communications port used in the Port Number field.
d. Type a username for the remote server in the Username field.
e. Type a password for the remote server in the Password field.
f. In the Directory field, specify the directory used to store the backup on the remote server.
6. Click OK.
A success message will appear to confirm CC-SG backup. The backup file is saved in the CC-SG
file system, and if specified in the Backup to Remote Location field, to a remote server as well.
This backup can be restored at a later time.
Restore CC-SG
1. On the System Maintenance menu, click Restore. The Restore CommandCenter screen
appears with a table of back up sessions available to CC-SG. The table also lists the type of
backup, the date of the backup, the description, what CC-SG version it was made from and
the size of the backup file.
Figure 137 Restore CommandCenter Screen
2. If you want to restore from a backup stored off of the CC-SG system, you will first need to
upload it to make it available. Click Upload. An open dialog screen appears. You can retrieve
the file from anywhere on your client’s network.
a. Browse for the backup file, and select it in the dialog window.
b. Click Open to upload this file to CC-SG.
c. When complete, the back-up file will appear in the Available Backups table.
3. Select the backup you wish to restore from the Available Backups table.
4. If applicable, select what kind of restore you wish to perform from this backup:
• Standard – Only restores critical Data to CC-SG. This includes CC-SG configuration
information, Device and Node configurations and User configurations.
• Full – Restores all Data, Logs, firmware and Application Files stored in the backup file.
This requires that a full backup was made for the file.