Owner's manual

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Table Of Contents

Chapter 1: Introduction
- Prerequisites
- Intended Audience
- Terminology/Acronyms
Chapter 2: Accessing CC-SG
- Browser-Based Access
- Thick Client Access
  - Install the Thick Client
  - Use the Thick Client
- CC-SG Window Components
- Check IP Address, Firmware Version, and Application Versions
- Power Down CC-SG
- Compatibility Matrix
Chapter 3: Configuring CC-SG with Guided Setup
- Prepare to Configure CC-SG with Guided Setup
- Guided Setup Overview
- Start Guided Setup:
- Associations
  - Create Categories and Elements
- Device Setup
  - Discover and Add Devices
- Create Groups
  - Add Device Groups and Node Groups
- User Management
  - Add User Groups and Users
Chapter 4: Creating Associations
- Associations
- Association Manager
Chapter 5: Adding Devices and Device Groups
- The Device Tab
- Device and Port Icons
- Search for Devices
- Add a Device
  - Adding a KVM or Serial Device
  - Adding a PowerStrip Device
- Discover Devices
- Edit Device
  - Edit PowerStrip Device
- Delete Device
- Configure Ports
- Device Management
- Viewing Devices
  - Tree View
  - Custom View
- Special Access to Paragon II System Devices
  - Paragon II System Controller (P2-SC)
  - IP-Reach and UST-IP Administration
- Device Group Manager
Chapter 6: Configuring Nodes and Interfaces
- View Nodes
- Nodes and Interfaces Overview
  - About Nodes
  - About Interfaces
- Add Node
- Add an Interface
- Connect to a Node
- Edit an Interface
- Delete an Interface
- Ping a Node
- Edit a Node
- Delete a Node
- Chat
- Node Groups
Chapter 7: Adding and Managing Users and User Groups
- The Users Tree
- Special User Groups
- Add User Groups
- Edit A User Group
- Delete User Group
- Add User
- Edit a User
- Delete User
- Assign Users To Group
- Delete Users From Group
- Other User and User Group Functions
Chapter 8: Policies
- Controlling Access Using Policies
  - Policy Summary
- Node Groups
- Device Groups
- Policy Manager
- Applying Policies To User Groups
Chapter 9: Configuring Remote Authentication
- Authentication and Authorization (AA)
  - Flow for Authentication
  - User Accounts
- Distinguished Names for LDAP and AD
  - Username
  - Base DN
- AD Configurations
- Add LDAP (Netscape) Module to CC-SG
- Add a TACACS+ Module
  - TACACS+ General Settings
- Add a RADIUS Module
  - RADIUS General Settings
- Specify Modules for Authentication and Authorization
- Establish Order of External AA Servers
Chapter 10: Generating Reports
- Audit Trail Report
- Error Log Report
- Access Report
- Availability Report
- Active Users Report
- Locked Out Users Report
- User Data Report
- Users in Groups Report
- Group Data Report
- AD User Group Report
- Asset Management Report
- Node Asset Report
- Active Nodes Report
- Node Creation Report
- Query Port Report
- Active Ports Report
- Scheduled Reports
- CC-NOC Synchronization Report
Chapter 11: System Maintenance
- Maintenance Mode
- Backup CC-SG
- Restore CC-SG
  - Saving and Deleting Backup Files
- Reset CC-SG
- Restart CC-SG
- Upgrade CC-SG
- Shut Down CC-SG
- Restarting CC-SG after Shutdown
- End CC-SG Session
  - Log Out
  - Exit CC-SG
Chapter 12: Advanced Administration
- Guided Setup
- Message of the Day Setup
- Application Manager
  - Adding, Editing and Deleting Applications
  - Default Applications
- Firmware Manager
- Cluster Configuration
- Configure Security
- Notification Manager
- Task Manager
- CommandCenter NOC
- SSH Access to CC-SG
- Diagnostic Console
Appendix A: Specifications (G1, V1, and E1)
- G1 Platform
- V1 Platform
- E1 Platform
Appendix B: CC-SG and Network Configuration
- Introduction
- Executive Summary
- CC-SG Access via NAT-enabled Firewall
- Security and Open Port Scans
Appendix C: User Group Privileges
Appendix D: SNMP Traps
Appendix E: Troubleshooting
- Client Browser Requirements
Appendix F: Two-Factor Authentication
- Supported Environments
- Setup Requirements
- Known Issues
Appendix G: FAQs
Appendix H: Keyboard Shortcuts

CHAPTER 12: ADVANCED ADMINISTRATION 159

Configure the Call-back Connection

If the CC-SG uses a call-back connection, you need to use a script file that is described below. To

supply the script file for call-back:

1. On the Start menu, click My Network Places.

2. Click view network connections under Network Tasks.

3. Right-click the CommandCenter connection, and then click Properties.

4. Click the Security tab.

Figure 163 Specify Dial-up Script

5. Click the Show terminal window.

6. Click Run script, and then click Browse to enter the dial-up script, for example, call-

back.scp.

7. Click OK.

Call-back Script File Example:

proc main

delay 1

waitfor "ogin:"

transmit "ccclient^M"

waitfor "client:"

transmit "dest^M"

waitfor "callback."

transmit "ATH^M"

waitfor "RING"

transmit "ATA^M"

waitfor "CONNECT"

waitfor "ogin:"

transmit "ccclient^M"

endproc