Owner's manual
Table Of Contents
- Chapter 1: Introduction
- Chapter 2: Accessing CC-SG
- Chapter 3: Configuring CC-SG with Guided Setup
- Chapter 4: Creating Associations
- Chapter 5: Adding Devices and Device Groups
- Chapter 6: Configuring Nodes and Interfaces
- Chapter 7: Adding and Managing Users and User Groups
- Chapter 8: Policies
- Chapter 9: Configuring Remote Authentication
- Chapter 10: Generating Reports
- Audit Trail Report
- Error Log Report
- Access Report
- Availability Report
- Active Users Report
- Locked Out Users Report
- User Data Report
- Users in Groups Report
- Group Data Report
- AD User Group Report
- Asset Management Report
- Node Asset Report
- Active Nodes Report
- Node Creation Report
- Query Port Report
- Active Ports Report
- Scheduled Reports
- CC-NOC Synchronization Report
- Chapter 11: System Maintenance
- Chapter 12: Advanced Administration
- Appendix A: Specifications (G1, V1, and E1)
- Appendix B: CC-SG and Network Configuration
- Appendix C: User Group Privileges
- Appendix D: SNMP Traps
- Appendix E: Troubleshooting
- Appendix F: Two-Factor Authentication
- Appendix G: FAQs
- Appendix H: Keyboard Shortcuts

4 COMMANDCENTER SECURE GATEWAY ADMINISTRATOR GUIDE
Thick Client Access
The CC-SG thick client allows you to connect to CC-SG by launching a Java Web Start
application instead of running an applet through a web browser. The advantage of using the thick
client instead of a browser is that the client can outperform the browser in terms of speed and
efficiency.
Install the Thick Client
1. To download the thick client from CC-SG, launch a web browser and type this URL:
http(s)://<IP_address>/install where <IP_address> is the IP address of the CC-SG.
2. If a security warning message appears, click Start to continue the download.
3. If your client computer is running Java version 1.4, a Desktop Integration window appears.
If you want Java to add a shortcut icon for the thick client to your desktop, click Yes.
4. When the download is complete, a new window in which you can specify the CC-SG IP
address appears.
Figure 2 Thick Client IP Address Specification Window
5. Type the IP address of the CC-SG unit you want to access in the IP to Connect field. Once
you have connected, this address will be available from the IP to Connect drop-down list.
The IP addresses are stored in a properties file that is saved to your desktop.
6. If the CC-SG is configured for secure browser connections, you must check the Secure
Socket Layer (SSL) checkbox. If the CC-SG is not configured for secure browser
connections, you must clear the Secure Socket Layer (SSL) checkbox. This setting must be
correct or the thick client will not be able to connect to CC-SG.
• To check the setting in CC-SG: On the Administration menu, click Security. In the
General tab, look at the Browser Connection Protocol field. If the HTTPS/SSL option
is selected, then you must check the Secure Socket Layer SSL checkbox in the thick
client’s IP address specification window. If the HTTP option is selected, then you must
clear the Secure Socket Layer SSL checkbox in the thick client’s IP address
specification window.
7. Click Start.
• A warning message appears if you are using an unsupported Java Runtime Environment
version on your machine. Follow the prompts to either download a supported Java
version, or continue with the currently installed version.
8. The login screen appears, and the thick client looks and behaves just like the browser-based
Java client. If the Restricted Service Agreement is enabled, read the agreement text, and then
check the I Understand and Accept the Restricted Service Agreement checkbox.