Owner's manual
Table Of Contents
- Chapter 1: Introduction
- Chapter 2: Accessing CC-SG
- Chapter 3: Configuring CC-SG with Guided Setup
- Chapter 4: Creating Associations
- Chapter 5: Adding Devices and Device Groups
- Chapter 6: Configuring Nodes and Interfaces
- Chapter 7: Adding and Managing Users and User Groups
- Chapter 8: Policies
- Chapter 9: Configuring Remote Authentication
- Chapter 10: Generating Reports
- Audit Trail Report
- Error Log Report
- Access Report
- Availability Report
- Active Users Report
- Locked Out Users Report
- User Data Report
- Users in Groups Report
- Group Data Report
- AD User Group Report
- Asset Management Report
- Node Asset Report
- Active Nodes Report
- Node Creation Report
- Query Port Report
- Active Ports Report
- Scheduled Reports
- CC-NOC Synchronization Report
- Chapter 11: System Maintenance
- Chapter 12: Advanced Administration
- Appendix A: Specifications (G1, V1, and E1)
- Appendix B: CC-SG and Network Configuration
- Appendix C: User Group Privileges
- Appendix D: SNMP Traps
- Appendix E: Troubleshooting
- Appendix F: Two-Factor Authentication
- Appendix G: FAQs
- Appendix H: Keyboard Shortcuts

CHAPTER 2: ACCESSING CC-SG 9
Check and Upgrade CC-SG Firmware Version
1. Log onto CC-SG.
2. On the Help menu, click About Raritan Secure Gateway. A pop-up window containing the
firmware version number appears. Click OK.
3. If the version is not current, you must upgrade your firmware. You can download the
firmware upgrade file from the Raritan website or get it off of a Raritan CD. Save the
firmware upgrade file to your client PC.
Note: Before you can upgrade CC-SG, you must switch to Maintenance Mode. Please refer to
Maintenance Mode in Chapter 11: System Maintenance for additional information.
4. On the System Maintenance menu, click Maintenance Mode, and then click Enter
Maintenance Mode.
5. In the Enter Maintenance Mode screen, type the message that will display to users who will
be logged off CC-SG, and the number of minutes in which you want to enter maintenance
mode in the corresponding fields, and then click OK.
6. Click OK in the confirmation dialog box.
7. A second confirmation message will display when CC-SG enters maintenance mode. Click
OK.
8. On the System Maintenance menu, click Upgrade.
Figure 6 Upgrade CC-SG
9. Click Browse, locate and select the firmware upgrade file from the Open dialog that displays,
and then click Open.
10. Click OK in the Upgrade CommandCenter screen.
Note: If you have acquired the firmware as a zip file, unzip the files and follow the instructions in
the included README file.