Owner's manual
Table Of Contents
- Chapter 1: Introduction
- Chapter 2: Accessing CC-SG
- Chapter 3: Configuring CC-SG with Guided Setup
- Chapter 4: Creating Associations
- Chapter 5: Adding Devices and Device Groups
- Chapter 6: Configuring Nodes and Interfaces
- Chapter 7: Adding and Managing Users and User Groups
- Chapter 8: Policies
- Chapter 9: Configuring Remote Authentication
- Chapter 10: Generating Reports
- Audit Trail Report
- Error Log Report
- Access Report
- Availability Report
- Active Users Report
- Locked Out Users Report
- User Data Report
- Users in Groups Report
- Group Data Report
- AD User Group Report
- Asset Management Report
- Node Asset Report
- Active Nodes Report
- Node Creation Report
- Query Port Report
- Active Ports Report
- Scheduled Reports
- CC-NOC Synchronization Report
- Chapter 11: System Maintenance
- Chapter 12: Advanced Administration
- Appendix A: Specifications (G1, V1, and E1)
- Appendix B: CC-SG and Network Configuration
- Appendix C: User Group Privileges
- Appendix D: SNMP Traps
- Appendix E: Troubleshooting
- Appendix F: Two-Factor Authentication
- Appendix G: FAQs
- Appendix H: Keyboard Shortcuts

CHAPTER 2: ACCESSING CC-SG 11
Power Down CC-SG
If a V1 unit loses AC power while it is up and running CC-SG, the V1 unit will remember its last
power state. Once AC power is restored, the V1 unit automatically reboots. However, if a V1 unit
loses AC power when it is powered off, the V1 unit will remain powered off when AC power is
restored.
Important: Do not hold the POWER button to forcibly power down CC-SG. The
recommended way to power down CC-SG is to use the following procedure.
To power down the CC-SG:
1. Remove the bezel and firmly tap the POWER button. On G1 units, the POWER button is on
the back of the unit.
2. Wait approximately one minute while CC-SG gracefully powers down.
Note: Users logged into CC-SG via Diagnostic Console will receive a short broadcast message
when the CC-SG unit is powered down. Users logged into CC-SG via a web browser or SSH will
not receive a message when the CC-SG unit is powered down.
3. If you must remove the AC power cord, let the power down process finish completely before
removing the power cord. This is required for CC-SG to complete all transactions, close the
databases, and place the disk drives into a safe state for power removal.
Compatibility Matrix
The Compatibility Matrix lists the firmware versions of Raritan devices and software versions of
applications that are compatible with the current version of CC-SG. CC-SG checks against this
data when you add a device, upgrade device firmware, or select an application for use. If the
firmware or software version is incompatible, CC-SG displays a message to warn you before you
continue. Each version of CC-SG will only support the current and previous firmware versions
for Raritan devices at the time of release.
• On the Administration menu, click Compatibility Matrix.
Figure 8 Compatibility Matrix