Owner's manual
Table Of Contents
- Chapter 1: Introduction
- Chapter 2: Accessing CC-SG
- Chapter 3: Configuring CC-SG with Guided Setup
- Chapter 4: Creating Associations
- Chapter 5: Adding Devices and Device Groups
- Chapter 6: Configuring Nodes and Interfaces
- Chapter 7: Adding and Managing Users and User Groups
- Chapter 8: Policies
- Chapter 9: Configuring Remote Authentication
- Chapter 10: Generating Reports
- Audit Trail Report
- Error Log Report
- Access Report
- Availability Report
- Active Users Report
- Locked Out Users Report
- User Data Report
- Users in Groups Report
- Group Data Report
- AD User Group Report
- Asset Management Report
- Node Asset Report
- Active Nodes Report
- Node Creation Report
- Query Port Report
- Active Ports Report
- Scheduled Reports
- CC-NOC Synchronization Report
- Chapter 11: System Maintenance
- Chapter 12: Advanced Administration
- Appendix A: Specifications (G1, V1, and E1)
- Appendix B: CC-SG and Network Configuration
- Appendix C: User Group Privileges
- Appendix D: SNMP Traps
- Appendix E: Troubleshooting
- Appendix F: Two-Factor Authentication
- Appendix G: FAQs
- Appendix H: Keyboard Shortcuts

iv CONTENTS
Restore CC-SG.........................................................................................................................139
Saving and Deleting Backup Files......................................................................................................140
Reset CC-SG............................................................................................................................141
Restart CC-SG..........................................................................................................................141
Upgrade CC-SG .......................................................................................................................142
Shut Down CC-SG ...................................................................................................................142
Restarting CC-SG after Shutdown..............................................................................................143
End CC-SG Session..................................................................................................................143
Log Out...........................................................................................................................................143
Exit CC-SG .....................................................................................................................................143
Chapter 12: Advanced Administration............................. 145
Guided Setup............................................................................................................................145
Message of the Day Setup .........................................................................................................145
Application Manager ................................................................................................................146
Adding, Editing and Deleting Applications.........................................................................................146
Default Applications.........................................................................................................................148
Firmware Manager....................................................................................................................149
Upload Firmware .............................................................................................................................149
Delete Firmware ..............................................................................................................................150
Configuration Manager.....................................................................................................................150
Network Configuration.....................................................................................................................150
Log Configuration............................................................................................................................153
Configuring Logging Activity: ..........................................................................................................153
Purging CC-SG’s Internal Log:..........................................................................................................154
Inactivity Timer Configuration ..........................................................................................................154
Time/Date Configuration ..................................................................................................................155
Modem Configuration ......................................................................................................................156
SNMP.............................................................................................................................................163
Cluster Configuration................................................................................................................165
Create a Cluster................................................................................................................................165
Remove Secondary CC-SG Node.......................................................................................................167
Remove Primary CC-SG Node ..........................................................................................................167
Recover a Failed CC-SG Node ..........................................................................................................168
Set Advanced Settings ......................................................................................................................168
Configure Security....................................................................................................................169
Remote Authentication .....................................................................................................................169
Secure Client Connections ................................................................................................................169
Login Settings..................................................................................................................................170
Portal..............................................................................................................................................172
Certificate .......................................................................................................................................173
IP-ACL...........................................................................................................................................176
Notification Manager ................................................................................................................178
Task Manager...........................................................................................................................179
Task Types......................................................................................................................................179
Scheduling Sequential Tasks .............................................................................................................179
Email Notifications ..........................................................................................................................179
Scheduled Reports............................................................................................................................179
Create a New Task ...........................................................................................................................180
View a Task, Details of a Task, and Task History................................................................................181
CommandCenter NOC ..............................................................................................................182
Add a CC-NOC ...............................................................................................................................182
Edit a CC-NOC................................................................................................................................184
Launch CC-NOC .............................................................................................................................184
Delete a CC-NOC ............................................................................................................................184
SSH Access to CC-SG ..............................................................................................................185
SSH Commands...............................................................................................................................186
Command Tips ................................................................................................................................187
Create an SSH Connection to an SX Device........................................................................................188
Use SSH to Connect to a Node via a Serial Out of Band Interface .........................................................189
Exit a Session ..................................................................................................................................189
Diagnostic Console...................................................................................................................190
About Status Console .......................................................................................................................190
About Administrator Console............................................................................................................190
Accessing Diagnostic Console via VGA/Keyboard/Mouse Port ............................................................190
Accessing Diagnostic Console via SSH ..............................................................................................190
Accessing Administrator Console ......................................................................................................191