User manual

CHAPTER 2: ACCESSING CC-SG 3
Chapter 2: Accessing CC-SG
You can access CC-SG in two ways, each described in this chapter:
• Through a browser: CC-SG supports numerous Web browsers (please see the Compatibility
Matrix on
http://www.raritan/support and click Firmware Upgrades then CommandCenter for
a complete list of browsers and platforms).
• Through a standalone client: Install the executable from the included CD and run this instead
of using the browser-based applet. This executable functions exactly like the downloaded
applet.
Note: Users can be connected simultaneously, using both the browser and standalone client while
accessing the application.
Before You Begin (Browser Only)
CC-SG is accessed via a web browser from a users PC. Please verify the following.
JRE
The browser must have the correct version of Java Runtime Environment installed to function
correctly with Raritan products. To check the version you are using:
1. Open Control Panel.
2. Click Add or Remove Programs.
Figure 1 Verify Java Runtime Environment (JRE) version
3. Verify that your Java version is compatible with your CC Secure Gateway release. See the
Compatibility Matrix on
http://www.raritan.com/support. Click Firmware Upgrades, then
CommandCenter, then Compatibility Matrix.
To upgrade to the correct JRE version, go to
http://java.sun.com/products/archive.
Disable Pop-up Blockers
The PC should have all pop-up blockers disabled as well as any firewall software such as XP SP2
that is enabled by default. To disable pop-up blockers:
1. Open Control Panel.
2. Click Internet Options.