User guide

Chapter 12: CC-SG Management
Removing a KX II-101-V2 from CC-SG Management
Unless the KX II-101-V2 is released from CC-SG control, you cannot
access the device directly. However, if the KX II-101-V2 does not receive
heartbeat messages from CommandCenter (for example,
CommandCenter is not on the network), you can release the KX II-101-
V2 from CC-SG control in order to access the device. This is
accomplished by using the CC Unmanage feature.
Note: Maintenance permission is required to use this feature.
When no heartbeat messages are received, the following message
appears when attempting to access the device directly.
To remove the device from CC-SG management (to use CC
Unmanage):
1. Click Yes. You are prompted to confirm the action.