User guide

Chapter 5: Using the Web Interface
130
Note: Sometimes when the dialog is too narrow, the icon takes the
place of the Show Details button. In that case, click to view details.
3. To immediately update the communication log, click .
4. To save the communication log on your computer, click
.
5. Enlarge the dialog if necessary. See Resizing a Dialog (on page 49).
6.
You ca
n re-sort the list or change the columns displayed. See
Changing the View of a List (on page 48).
7. Click Cl
ose to quit the dialog.
Downloading Diagnostic Information
This function is for use by Raritan Field Engineers or when you are
directed by Raritan Technical Support.
You can download the diagnostic file from the Dominion PX device to a
client machine. The file is compressed into a .tgz file and should be sent to
Raritan Technical Support for interpretation.
This feature is accessible only by users with administrative privileges.
To retrieve a diagnostic file:
1. Choose Maintenance > Download Diagnostic Information. The File
Download dialog appears.
2. Click Save. The Save As dialog appears.
3. Navigate to the desired directory and click Save.
4. E-mail this file as instructed by Raritan Technical Support.