Warranty Guide

©2019 RI
REV 1-2-19
1
Raskin Industries warrants its Vinyl Tile and Plank to be free from manufacturing
defects in residential areas with a Lifetime Warranty and 20-Years for Commercial
applications.
• This limited warranty covers materials and reasonable labor costs if
professional installation was paid for when the floor was originally installed;
provided that such floor is installed according to supplied instructions inserted
into cartons. Periodically, instructions are revised; floors must be installed
according to the current instructions at the time of installation. Please check
our website for the current instructions.
• Should a complaint occur, RI always reserves the right to repair any floor
and/or to use its own source to obtain an installer for replacement flooring, on
a job-to job basis. If RI repairs or replaces a floor as a result of a warranty
claim, the flooring contractor or floor covering dealer will be required to clear,
at your own expense, any items placed over the affected areas subsequent to
the original installation. In the event that RI repairs a floor, this warranty shall
remain in effect with respect to such floor.
• This limited warranty covers manufacturing defects, such as delamination, loss
of original pattern and color due to fading or wear, when the flooring is subject
to normal use, and as long as the flooring covered by this warranty is installed
and maintained according to the instructions included in the sold package.
• Should a claim result, the flooring contractor must provide an original invoice
and proof of purchase and verification of date of purchase. The Warranty is in
effect for the original purchaser and initial installation site only, on a prorated
basis. Within the first year if a defect is reported by the flooring contractor or
end-user, including of proof of purchase, and confirmed in an inspection, RI
will supply new flooring of similar color, pattern and quality to replace the
defective area. RI will also pay reasonable labor costs if professional
installation was paid for when flooring was installed.
• After one year of purchase, RI will supply reasonable labor cost at fifty percent
if professional installation was paid for.
• After two years of purchase, and until the end of warranty term, RI will supply
new flooring of similar color, pattern and quality to replace the defective area
only. This warranty shall not include loss of time, inconvenience, incidental
expenses (such as telephone calls, labor and/or materials) incurred in the
removal or reinstallation of the affected material, and any other incidental or
consequential damages. Some states do not allow the exclusion or limitation of
incidental or consequential damages. In such cases, the above limitation and
exclusion may not apply. Your warranty gives you specific legal rights; other
legal rights, which vary, from state to state may be applicable.
LIMITED WARRANTY