Specifications
106
SPECIFICATIONS
In order to ensure that the product continues to operate efficiently
and reliably, we recommend that, before using the product, the
customer carefully reads the Owner’s Handbook and follows the
advice on the safe and correct operation and use of the product.
We recommend that the Raymarine product, is installed and
commissioned by a Raymarine certified installer. Installation
or commissioning by persons other than a Raymarine certified
installer may invalidate the warranty.
The Raymarine warranty terms and conditions as described below do not
affect the customer’s legal rights and complies with EU Directive 1999/44/EC.
1. Product warranty
1.1 Raymarine warrants each new product to be of good materials and
workmanship. Raymarine, or its approved agents, will repair or exchange
under warranty any parts or product proven to be defective in material or
workmanship under normal use, for a period of 2 years (24 months) from
date of sale to end user, subject to the limits contained in this warranty
document.
1.2 The Raymarine warranty covers the parts and labour associated with
any warranty repair as described above, provided that the product is returned
to Raymarine or one of its approved agents.
1.3 Raymarine reserve the right to replace under warranty, not repair,
certain Raymarine products subject to the limitations below, provided that
they are returned to the nearest Raymarine National Distributor. For details
of such products refer to the internet at www.raymarine.com or contact
your nearest Raymarine National Distributor.
2. Onboard warranty
2.1 In addition to the Product warranty cover as described above,
Raymarine will, authorise onboard warranty service by the nearest Raymarine
approved service agent, subject to the maximum mileage and other limits
referred to in paragraph 4.12 below, on products, where proof of installation,
and commissioned by Raymarine certified installers, can be shown.
2.2 The warranty provides for onboard repair or exchange of the product,
by Raymarine or its approved service agents, for a period of 2 years (24
months), subject to the limits contained in this warranty document. In the
case of a product installed, by a Raymarine certified OEM installer, on a new
boat prior to the sale of the boat to the customer, the 2-year period will
begin on the date of the sale of the boat to the customer. In the case of a
product installed, by a Raymarine certified installer, on a boat already in the
possession of the customer, the 2-year period will begin on the date of the
commissioning of the installed product by a Raymarine approved installer.
2.3 Certain Raymarine products are not covered by onboard warranty
unless the products are pre-registered and onboard warranty is purchased
from the Raymarine certified installer. For details of such products refer to
the internet at www.raymarine.com or contact your nearest Raymarine
National Distributor.
2.4 The Purchaseable onboard warranty is subject to the limitations
below.
3. Obtaining warranty service
3.1 In the event of warranty service being required, the customer should contact
Raymarine Technical Support or the nearest Raymarine approved service agent – the
contact details of Raymarine Technical Support and a full list of the names and details
of worldwide service agents are available on the Internet at www.raymarine.com
and in the Owner's Handbook.
3.2 In cases where the customer is requesting a warranty service and a Raymarine
certified installer has not installed the product; i.e. Product warranty, the affected
product must be returned to the customer's local Raymarine approved service agent or
direct to Raymarine, with:
3.2.1 proof of purchase showing the date of purchase and the name of the supplier
of the product; and
3.2.2 the serial number of the affected product; or
3.2.3 a warranty card completed by the product supplier (which will contain the
information required by paragraphs 3.2.1 and 3.2.2).
Subject to the limitations above, the product will be repaired or replaced (at the
discretion of Raymarine or a Raymarine service agent) at no further cost and promptly
returned to the customer.
3.3 In cases where the customer is making a warranty claim and the product has
been installed and commissioned by a Raymarine certified installer, (boat builder,
installer, dealer etc.) i.e. Onboard warranty, the nearest Raymarine approved
service agent should be contacted and onboard service requested (which will be subject
to the limits referred to in paragraph 4.12 below). Before the onboard warranty service
is performed, the customer must have available:
3.3.1 proof of purchase showing the date of purchase and the name of the supplier
of the product; and
3.3.2 the serial number of the affected product; and
3.3.3 proof of installation of the product by a Raymarine certified installer; or
3.3.4 a warranty card completed and stamped by the installing agent (which will
contain the information required by paragraphs 3.3.1 to 3.3.3).
3.4 In cases where onboard warranty has been purchased – as described in 2.3; the
nearest Raymarine approved service agent should be contacted and onboard service
requested, information detailed in 3.3.1 and 3.3.2 is required. Onboard warranty
service will only be performed if the product serial number confirms that the onboard
warranty service cover has been purchased and is valid.
4. Warranty limitations
4.1 Raymarine warranty policy does not apply to any product that has been
subjected to accident, abuse or misuse, shipping damage, alterations, corrosion,
incorrect and/or non-authorised service, or products on which the serial number has
been altered, mutilated or removed.
4.2 Certain products do not carry the onboard warranty, as described in section
above, unless the onboard warranty cover is purchased at the time of installation. The
purchaseable onboard warranty is only available on products purchased in specific
territories, for further details refer to the internet at www.raymarine.com or
contact your nearest Raymarine National Distributor.
4.3 Products purchased outside the country of installation will not be covered by
onboard warranty.
4.4 Raymarine assumes no responsibility for damage incurred during installation or
as a result of improper installation.
4.5 This warranty does not cover routine system checkouts, alignment/calibration,
sea-trials or commissioning, unless required by replacement of part(s) in the area being
aligned.
4.6 Raymarine assumes no responsibility for damage caused by or to other
equipment, systems or components occasioned by improper or unauthorised
connection, or use, of the product.
4.7 Consumable items, including, but not limited to: fuses, batteries, drive belts,
radar mixer diodes, snap-in impeller carriers, impellers, impeller bearings, and impeller
shafts are specifically excluded from this warranty. A complete list of the consumable
items relating to each product can be found in the Owner's Handbook and/or on the
internet at www.raymarine.com.
4.8 All costs associated with transducer replacement, other than the cost of the
transducer itself, are specifically excluded from this warranty.
4.9 Overtime/premium labour portion of services outside of normal working hours
is not covered by this warranty.
4.10 If repairs are necessary under the warranty, the affected product must be
forwarded to a Raymarine facility or a Raymarine approved service agent, at the
owner’s expense.
4.11 The Raymarine warranty does not cover any differences in material, colouring
or size between those alluded to in corporate advertising, literature or published on the
internet, which are not specifically objected to at the time of delivery.
4.12 Travel costs other than auto mileage, tolls and two (2) hours travel time, are
specifically excluded from the warranty on all products. Costs, which are excluded from
the coverage of this warranty, include but are not limited to: taxi fares, launch fees,
aircraft rental, subsistence, customs, shipping and communication charges etc.
4.13 Neither Raymarine nor a Raymarine service agent shall be liable for any
incidental, indirect, consequential or special (including punitive or multiple) damages,
nor shall Raymarine or a Raymarine service agent be liable for any loss of profit,
business, contracts, opportunity, goodwill or other similar loss. The liability of Raymarine
or a Raymarine service agent to a customer under this warranty, whether for breach of
contract, tort, breach of statutory duty or otherwise, shall not exceed US$1,000,000.
Nothing in this paragraph 4.13 shall limit the liability of Raymarine or a Raymarine
service agent in respect of death or personal injury caused by its negligence, fraud or
any other liability which by law, cannot be excluded or limited.
4.14 All Raymarine products sold or provided hereunder are merely aids to
navigation. It is the responsibility of the user to exercise discretion and proper
navigational skill independent of any Raymarine product.
4.15 The above statements do not apply to products purchased through Raymarine
Inc, based in the USA, which will be subject to different terms and conditions. These are
available on request or refer to the internet at www.raymarine.com.
Worldwide Warranty
Standard Raymarine warranty.
106 WORLDWIDE WARRANTY