Operating Instructions and Installation Instructions

4.3Raymarinecustomersupport
Raymarineprovidesacomprehensivecustomersupportservice.
YoucancontactcustomersupportthroughtheRaymarinewebsite,
telephoneandemail.Ifyouareunabletoresolveaproblem,please
useanyofthesefacilitiestoobtainadditionalhelp.
Websupport
Pleasevisitthecustomersupportareaofourwebsiteat:
www.raymarine.com
ThiscontainsFrequentlyAskedQuestions,servicinginformation,
e-mailaccesstotheRaymarineTechnicalSupportDepartmentand
detailsofworldwideRaymarineagents.
Telephoneandemailsupport
IntheUSA:
•Tel:[phone]extension2444
•Email:[e-mail]
IntheUK,Europe,theMiddleEast,orFarEast:
•Tel:[phone]
•Email:[e-mail]
Productinformation
Ifyouneedtorequestservice,pleasehavethefollowinginformation
tohand:
•Productname.
•Productidentity.
•Serialnumber.
•Softwareapplicationversion.
Youcanobtainthisproductinformationusingthemenuswithinyour
product.
Checkingserialnumbers&softwareversions
Usethisproceduretoseeproductserialnumbersandsoftware
versions.
1.PressENTERthenYEStoaccesssetupmode.
TheSETSATPAIR?screenisthendisplayed.
2.PresstheNEXTsoftkeytocyclethroughtheoptionsandthen
selectVIEWVERSION?.
Thefollowinginformationisdisplayedsequentially:
•Theantennaproductname.
•Theantennaserialnumber.
•Theantennasoftwareversion.
•TheACUsoftwareversion.
•Thelibraryversion.
3.Toleavetheinformationdisplay,presstheEXITsoftkey.
TheSETUPMODE?entryscreenisthendisplayed.
4.Presseither:
•YESifyouwanttouseanothersetupfunction,or
•NOtore-initializethesystem.
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STVGen2installationandoperation