Installation Instructions

PossiblecausePossiblesolutions
Interferencecausedbyotherdevicesthatuse
the2.4GHzfrequencySeelistbelowofsome
commondevicesthatusethe2.4GHzfrequency:
•Microwaveovens
•Fluorescentlighting
•Cordlessphones/babymonitors
•Motionsensors
Temporarilyswitchoffeachdeviceinturnuntil
youhaveidentifiedthedevicecausingthe
interference,thenremoveorrepositionthe
offendingdevice(s).
Interferencecausedbyelectricalandelectronic
devicesandassociatedcablingcouldgenerate
anelectromagneticfieldwhichmayinterfere
withtheWi-Fisignal.
Temporarilyswitchoffeachiteminturnuntil
youhaveidentifiedthedevicecausingthe
interference,thenremoveorrepositionthe
offendingdevice(s).
Connectionextremelyslowandorkeepsdroppingout
PossiblecausePossiblesolutions
Wi-Fiperformancedegradesoverdistanceso
productsfartherawaywillreceivelessnetwork
bandwidth.Productsinstalledclosetotheir
maximumWi-Firangewillexperienceslow
connectionspeeds,signaldropoutsornot
beingabletoconnectatall.
•Movedevicesclosertogether.
•ForfixedinstallationssuchasaQuantum
Radar,enabletheWi-Ficonnectiononan
MFDinstalledclosertothedevice.
InterferencebeingcausedbyotherWi-Fi
enabledorolderBluetoothenableddevices
(BluetoothandWi-Fibothoperateinthe2.4GHz
frequencyrange,someolderbluetoothdevices
mayinterferewithWi-Fisignals.)
1.ChangetheWi-FiChannelofthedevice
youaretryingtoconnecttoandretrythe
connection.Y oucanusefreeWi-Fianalyzer
appsonyoursmartdevicetohelpyou
chooseabetterchannel(channelwithleast
traffic).
2.Temporarilyswitchoffeachdeviceinturn
untilyouhaveidentifiedthedevicecausing
theinterference,thenremoveorreposition
theoffendingdevice(s).
Interferencefromdevicesonothervessels.
Whenincloseproximitytoothervessels,for
example,whenmooredupinamarina,many
otherWi-Fisignalsmaybepresent.
1.ChangetheWi-FiChannelofthedevice
youaretryingtoconnecttoandretrythe
connection.Y oucanusefreeWi-Fianalyzer
appsonyoursmartdevicetohelpyou
chooseabetterchannel(channelwithleast
traffic).
2.Ifpossible,moveyourvesseltoalocation
withlessWi-Fitraffic.
Networkconnectionestablishedbutnodata
PossiblecausePossiblesolutions
Connectedtothewrongnetwork.
Ensurethatyourdevicesisconnectedtothe
correctnetwork.
Devicesoftwareincompatibility
Ensurebothdevicesarerunningthelatest
availablesoftware.
Itmaybepossiblethatthedevicehasbecome
defective
1.Tryupdatingsoftwaretoalaterversion,or
2.tryreinstallingthesoftware.
3.Obtainnewreplacementdevice.
Troubleshooting
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