Operating Instructions and Installation Instructions

11.4GPStroubleshooting
ProblemswiththeGPS/GNSSandtheirpossiblecausesandsolutionsaredescribedbelow.
BeforetroubleshootingGPSproblemsensureyour
producthasthelatestsoftware,bycheckingthe
SoftwareUpdatespageontheRaymarinewebsite
www.raymarine.com.
NoGPSx
PossiblecausesPossiblesolutions
GPSswitchedoffEnsureyourexternalorinternalGPS/GNSSreceiverisswitchedon.
Geographiclocationorprevailingconditions
preventingsatellitex.
Checkperiodicallytoseeifaxisobtainedinbetterconditionsoranother
geographiclocation.
LocationofproductForoptimumperformancetheunitshouldbemountedabovedecksandnotbe
incloseproximitytoanystructuralbulkheadsorotherelectricalequipmentor
cableswhichmaycauseinterference.
RefertoChapter3Planningtheinstallationfordetailsonproductlocation
requirements
NoGPSdata
PossiblecausesPossiblesolutions
InternalGPSisswitchedoffEnsureyourexternalorinternalGPS/GNSSreceiverisswitchedon.
WrongNetworkoutputselectedEnsurethecorrectnetworktypeandspeedisselectedintheNetworkoutput
menu:Menu>Set-up>Networkoutput.
Poor/damaged/insecurecable/connection1.Checkthattheconnectorsarefullyinsertedintotheunitandlockedin
position.
2.Checkthecablesandconnectorsforsignsofdamageorcorrosion,replace
ifnecessary.
3.Checkthevessel’sbatteryvoltage,theconditionofthebatteryterminals
andpowersupplycables,ensuringconnectionsaresecure,cleanandfree
fromcorrosion,replaceifnecessary.
4.Withtheproductunderload,usingamulti-meter,checkforhighvoltagedrop
acrossallconnectors/fusesetc,replaceifnecessary.
GPSdataoutput
TheRay52andRay70includeaninternalGPS
receiver.However,theseproductsdoNOToutput
GPSdatatoexternaldevices.
86
Ray50/Ray52/Ray60/Ray70