Installation Instructions

5
Trouble Shooting
Step 1: Basics
Ensure power adjust is turned to the maximum level for troubleshooting.
Ensure Photocell operates as required and turns lamp on and off when
covered, if necessary adjust the photocell sensitivity.
• When the light is on, a dull red glow should be visible from your
Infra-Red illuminator, and a bright white beam should be visible from
your White-Light illuminator.
Confirm that the PoE injector, hub or switch unit is fully functioning and
is suitably rated to provide required power and suitably rated to
protocol standard 802-3af to provide power.
NB: Refer to manufacturer’s guide
Ensure you have wired RJ45 connectors correctly at both ends.
• Check that the RJ45 waterproof connection is sound and fully weather
protected.
Check that the cable is fully intact, and not broken or split.
Step 2: Set-up Camera, lens and illumination
Check alignment of lamp
Check camera lens – fully open at night & set correctly.
Check model number to Raytec performance specification to ensure
required distance is achievable.
Step 3: Call Raytec for further assistance
Note down:
• Model and serial number of illuminator
• Camera make and model
• Lens make and model
If the Raytec lamp is still not delivering the required performance, please
contact us for further assistance: tel +44 (0) 1670 520055.