2-Line Speakerphone with Digital Answering System Users Guide 25215 ViSYS ™
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for TelephoneTerminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. Interference Information This device complies with Part 15 of the FCC Rules.
Table of Contents Equipment Approval Information Interference Information Licensing Hearing Aid Compatibility Introduction Parts Checklist Telephone Jack Requirements Important Installation Guidelines Phone Layout Installing the Phone Programming the Phone - Standby Screen - Programming Functions - Answering System - Answer Mode - Record OGM - Settings - Ring Delay - Set Office Time - Set Work Hours - Set After Hours - Call Screening - Remote Access - Change Pin - Voice Mail -
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
Telephone Jack Requirements To use this phone, you will need a RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack, which might look like the one pictured here, installed in your home or office. If you find don’t have either modular jack, call your local phone company to find out how to get one installed.
Installing the Phone The phone may be connected by a single two-line cable or two single line cables. 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Install 5 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.
Or, you can use the 2 single telephone lines plug into the 2 jacks on the back of the telephone. Line 2 Line 1 If you have Line 1 and Line 2 wired into one wall jack in your home or office, you can use one of the supplied telephone line cords to connect from the wall jack to the Line 1 + 2 jack on the back of the phone as shown below. Line 1 + 2 5.
-OR- Line 2 Line 1 -OR- Line 1 & 2 6. Connect the handset cord: Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset, and place the handset in the cradle.
Programming the Phone Standby Screen The phone displays the current date, time and the Soft keys. NOTE: The Soft keys will change according to the status of the unit. NOTE: The LCD has a dedicated “SET CLOCK” icon flashing when the clock is not set. Please go to menu “Phone Setting- Date /Time” to set the clock. If you subscribe to Caller ID services from your telephone service provider, your clock will be set automatically each time you receive a phone call.
2. Press the OK Soft key. 3. Use the VOL (- or +) button to select Line1 or Line2 and Press the OK Soft key to confirm. 4. There are 4 kinds of OGM to select: Answer & Rec, Answer Only, Work Hours, After Hours; Use the VOL (- or +) button to toggle and Press OK Soft key to confirm. 5. Use the VOL (- or +) button to select between Play or Record. Then press the OK soft key to confirm. Play: Play back the OGM(Outgoing Message) The unit will automatically play the OGM once.
Set Work Hours This will allow you to program the start time your day or the opening time of your business From the Set Office Time Menu: 1. Press the VOL (- or +) button to scroll to Set Work Hours . 2. Press the OK Soft key to confirm. 3. Use the dial pad to enter the start, or opening time of your business. 4. Press the OK Soft key to save. 5. Select the Yes or No soft key for Announce Only. Your time will be saved automatically.
Change Pin You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system. From the Remote Access Menu: 1. Press the VOL (- or +) button to scroll to Change Pin. 2. Press the OK Soft key. The current Remote password shows in the display. Default is 000 . 3. Use the dial pad to enter your 3-digit security code. 4. Press the OK Soft key to save the setting.
Phone Settings 1. Make sure your phone is in idle mode. (not in Talk mode) 2. Press the MENU Soft key (left) to go to the main menu. 3. Press VOL (- or +) button to scroll to Phone Settings. 4. Press OK Soft key (right) to confirm and you may program the following items: Date/Time Sound Settings Dial Mode Area Code 2nd Call Alert Restore Setting Date/Time From the Phone Setting Menu: 1. Press the VOL (- or +) button to scroll to Date/Time . 2.
Time Format From the Date/Time Menu: 1. Use the VOL (- or +) button to scroll to Time Format. 2. Press the OK Soft key. 3. Use the VOL (- or +) button to scroll to select either 12 Hours or 24 Hours. 4. Press the OK Soft key to select. 5. A confirmation tone will indicate that your selection has been saved. Date Format From the Date/Time Menu: 1. Use the VOL (- or +) button to scroll to Date Format. 2. Press the OK Soft key. 3. Use the VOL (- or +) button to scroll to select either DD/MM or MM/DD format.
Dial Mode From the Phone Settings Menu: 1. Use the VOL (- or +) button to scroll to Dial Mode. 2. Press the OK Soft key. 3. Use the VOL (- or +) button to scroll to select either Line 1 or Line 2. 4. Press the OK Soft key to select. 5. Use the VOL (- or +) button to scroll to select either Tone or Pulse. 6. A confirmation tone will indicate that your selection has been saved. Note: the default setting is Tone. Area Code From the Phone Settings Menu: 1. Use the VOL (- or +) button to scroll to Area Code.
Display Setting 1. Make sure your phone is in idle mode. (not in Talk mode) 2. Press the MENU Soft key (left) to go to the main menu. 3. Press VOL (- or +) button to scroll to Display Setting. 4. Press OK Soft key (right) to confirm and you may program the following items: Language Contrast Backlight Language From the Display Setting Menu: 1. Use the VOL (- or +) button to scroll to Language. 2. Press the OK Soft key. 3.
Telephone Operation Making Calls with the Corded Handset 1. Pick up the handset. The unit will automatically select the available line. If both lines are available, Line 1 will be used first. -ORPress the Line1 or Line 2 button and then pick up the corded handset to select the desired line 2. Wait for a dial tone, and then dial a phone number using dial-pad, the directory or a one-touch speed dial. 3. Hang up the handset when finished. Making Calls in Speakerphone Mode 1. Press the speaker button.
Answering a Call 1. Pick up the corded handse to answer the call in Handset mode, -OR2. Press the speaker button to answer the call in speakerphone mode, -OR3. Press the corresponding line button to answer the call in speakerphone mode, -OR4. Press the headset button to answer the call in headset mode. 5. When finished, hang up the corded handset or press the Speaker button (in speakerphone mode) or headset button (in headset mode) to end the call.
Flash If you subscribe to Call Waiting service from your telephone service provider and you receive an incoming call on while a call is currently active on the same line, you will hear an audible tone to indicate another call is waiting. Also, Caller ID information (if available) for the waiting call will be displayed. 1. To connect to the waiting call, press the Flash button on your phone. This will place the origian call on hold and connect you to the new incoming call. 2.
NOTE: More than one letter is stored in each of the number keys so it requires more than one press for some letters. For example, for the letter “B” press the number 2 key twice. To add a space, press the 1 key. NOTE: A name must be assigned, otherwise the record cannot be stored. 5. Press the OK Soft key. The desired redial number shows in the display. 6. You can edit the telephone number by using the Delete button key and number keys. 7. Press OK Soft key to save your entry.
Answering System Operation There are two mailboxes in the system. One is for Line 1 and another is for Line 2. For memo recording, you can select which mailbox is used to record the memo. Answering System On/Off This function may be switched on or off separately for each line. The Answering system light illuminates when the function is activated on at least one line. 1. Press the ANS SYS button. 2. LCD will display Select Line. 3. Press Line 1 or Line 2 Soft key. 4.
Erasing Messages You may erase messages in the following three ways: To erase a message while it is playing 1. Select and play the message you want to erase. 2. Press the delete button. 3. The current message is erased, and the next message plays. To erase all previously played messages in a mailbox 1. Make sure the phone is in idle mode. 2. Press and hold the delete button for 2 seconds, 3. Select either the Line 1 or Line 2 Soft key. 4. The screen will display Delete old msgs? 5.
Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to Caller ID services from your telephone service provider. To know who is calling while you are currently on an active call on the same line, you must subscribe to Call Waiting Caller ID Service. When the unit receives an incoming call with CID information, the Caller ID information will be displayed on the LCD of the unit.
Deleting a CID Record Press the Delete button to delete the record shown in the display. The screen displays DELETE?. Press the YES Soft key to confirm. The screen will then display the next record. If no more records remain, the LCD will display No Entries. Deleting All Call Records This feature allows you to clear all CID records at once. 4. While viewing a CID record, press and hold the Delete button. The screen displays Delete All? 5. Press YES Soft key to comfirm.
If You Did Not Program Your Local Area Code 1. Use the Caller ID button to display the number you want to dial. You will only see 10-digit numbers (i.e. 234-555-1234). 2. Press the Speaker button, headset button or select a Line or simply pick up the handset from the base to dial the displayed number . You may adjust the number format by pressing the FORMAT Soft key before dialing. Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep.
Storing a Record in the One-Touch Memory Buttons 1. Make sure your phone is in idle mode. (Not in Talk mode) 2. Press STORE Soft key. 3. The screen displays Select Button Location. Press a One-Touch/Memory Log button (1-10) to save the record in that memory location. NOTE: If there is a record stored in selected memory location, press REPLACE Soft key to confirm overwrite or press the BACK Soft key, then select a new location. 4. The screen displays Enter Name. 5. Use the number pad to enter a name.
Reviewing Record in One-Touch Memory 1. Make sure your phone is in idle mode. (Not in Talk mode) 2. Press the Directory button. 3. Press One-Touch/Memory Log button (1-10). Editing a Directory Record 1. When reviewing the directory records, use the VOL (- or +) button to scroll to the desired record. 2. Press EDIT Soft key to enter edit mode. You may now change the name, if desired. 3. Press OK Soft key to proceed to number change. You may now change the number, if desired. 4.
3. Use the VOL (- or +) button to scroll to the desired record. 4. Press the Speaker, Line 1 or Line 2 button. Or simply pick up the handset from the base. Dialing a One-Touch/Memory Record While in Talk mode: 1. Make sure the phone is ON (In Talk mode) by pressing the Speaker button, selecting an available line or picking up the handset from the base. 2. Press the One-Touch/Memory Log button to access the memory log. -ORwhile in idle mode: 1. Make sure your phone is in idle mode. (Not in Talk mode) 2.
Backup Battery Operation If the power cord is not plugged into the unit, and the battery is available, the unit enters Battery Operation Mode. In this mode, the base is fully functional. Troubleshooting Guide Telephone Solutions No dial tone • Check or repeat installation steps. • Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack.
Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Telefield NA Inc. could void the user’s authority to operate this product.
• Insure your shipment for loss or damage. Telefield NA Inc. accepts no liability in case of damage or loss. • A new unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Instruction Book provides information regarding operating instructions and user controls. Any additional information should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect.
How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information.
