4-Line Intercom Speakerphone with Answerer and Caller ID User’s Guide Please read this manual before operating product for the first time.
Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Important Information FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Table of Contents EQUIPMENT APPROVAL INFORMATION ..............................................................2 INTERFERENCE INFORMATION ..........................................................................2 FCC RF RADIATION EXPOSURE STATEMENT .....................................................3 LICENSING .................................................................................................3 HEARING AID COMPATIBILITY ........................................................................
Connections & Setup Parts Checklist Make sure your package includes the following items: INTERCOM/MEMORY LOG INT. ATTENDANT DIRECTORY ANSWERER MENU 1 MEM. INT. 2 MEM. INT. 3 MEM. INT. STORE MEMO 4 MEM. INT. 5 DELETE EXIT PLAY/STOP SELECT/SAVE DIAL MEM. INT. 6 MEM. INT. 7 INTERCOM PRIVACY REVIEW INT. 8 CONFER PAGE 1 2 ABC 3 DEF 5 GHI JKL 6 MEM. INT. 9 MEM. LINE 4 TRANSFER 4 MEM. INT. 10 MEM. MNO INT. 11 REDIAL FORMAT LINE 3 MEM. INT.
Connections & Setup Important Installation Information • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network. • Use caution when installing or modifying telephone lines. • Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.
Connections & Setup 4. Connect the telephone line cords: If you have two dual line wall jacks installed in your home or office, plug one end of the straight telephone line cord tagged as “LINE 1+2” into the jack marked LINE 1 + 2 and one end of the other straight line cord into the other jack on the back of the base. Plug the other end of each line cord into the dual-line wall jacks.
Programming the Telephone Data Port This phone has a data port jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone. The data port switch on the back of the phone controls the data port jack so you can choose line 1, line 2, line 3, or line 4. Use the data port to hook up your fax machine, for example, and then set the data port switch to line 4 in order to receive faxes on the phone number for line 4.
Programming the Telephone Priority Line The priority line (one of the four lines) has precedence over the other three lines. When you pick up the handset or press the SPEAKER button, the unit automatically selects the priority line first. If the priority line is in use by another party, the unit will select the next available line. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to SET PHONE OPTIONS. 3. Press the SELECT/SAVE button. 4.
Programming the Telephone Intercom Auto Answer For “hands-free” operation, the phone can be set to answer an intercom call by automatically activating the speaker. TIP: You may also use this feature for room monitoring. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to SET PHONE OPTIONS. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to INTERCOM AUTO ANS. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to choose YES or NO. 7.
Programming the Telephone Display Contrast Adjust the display contrast to one of four contrast levels. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to SET LCD CONTRAST. 3. Press the SELECT/SAVE button. The MIN and MAX contrast scale shows on the display. 4. Use the < REVIEW > button to adjust the contrast. The display instantly adjusts with each press of the < REVIEW > button. 5. Press the SELECT/SAVE button to save the desired contrast level. Local Area Code 1.
Programming the Answering Machine 7. Press the SELECT/SAVE button, and the cursor moves to the minute field. 8. Use the < REVIEW > button to select the minutes. 9. Press the SELECT/SAVE button, and the cursor moves to the month field. 10. Use the < REVIEW > button to select the month. 11. Press the SELECT/SAVE button, and the cursor moves to the date field. 12. Use the < REVIEW > button to select the date. 13. Press the SELECT/SAVE button, and the cursor moves to the day field. 14.
Programming the Answering Machine Message Length This sets the maximum recording time for the caller to leave a message when the answering function is on. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to MESSAGE LENGTH. 5. Press the SELECT/SAVE button. 6. Use the < REVIEW > button to scroll to No Limit, 1 minute, 2 minutes, or Greeting Only. The default is No Limit. 7.
Programming the Auto Attendant Mailbox Selecting General Mailbox allows you to have the system answer transferred or incoming calls to all 4 lines. Or you may choose Personal Mailbox to have it answer calls to a selected line only. If you select Transfer Call Only, then the unit will answer only transferred calls. 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to MAILBOX. 5.
Programming the Auto Attendant Set Night Time for Auto Attendant The Auto-Attendant Night outgoing message will be played during the Night Time you program. The pre-recorded announcement is: “Hello, please enter your party’s extension. If you do not know the extension number, press zero (0), zero (0).” 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to AUTO ATTENDANT. 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to SET NIGHT TIME. 5.
Basic Operation Basic Operation Your phone provides the convenience of accessing four separate telephone lines, each obtained from the telephone company and each having its own phone number. This is generally applicable to small offices. It provides for 16 telephones (or stations) to share multiple lines. Each station is interconnected to all others by an intercom. Making Calls with the Handset 1. Pick up the handset and the phone automatically selects the priority line.
Basic Operation Switching Between the Speakerphone, Handset, and Headset To switch to the speakerphone, press SPEAKER. The speakerphone indicator turns on. Put handset back in cradle. To switch to the handset, pick up the handset. The speakerphone or headset turns off. To switch to the headset, press the HEADSET button to enable the headset, and the headset indicator turns on. Hang up the handset. Mute To have a private, off-line conversation, use the MUTE feature.
Basic Operation Transferring a Call to Another Station 1. With the caller on the line, press the TRANSFER button. 2. Press the INTERCOM/MEMORY LOG button (1-16) for the station you want to transfer the call to. The line’s indicator blinks yellow until the party picks up the transferred call. Once the call is picked up, the indicator stays red. The indicator on the receiving party’s line rapidly flashes red and rings during call transfer.
Intercom Operation To disconnect one party: Press the line button for the person you want to continue speaking with, and the other party is automatically disconnected. To disconnect both parties: Hang up the handset, or press the SPEAKER or HEADSET button. NOTE: If you press the HOLD button to put them on hold first, you may then disconnect from each party individually. Intercom Calls One-Touch Intercom NOTE: If the INTERCOM indicator is turned on (solid red), the intercom is in use.
Caller ID Paging All Stations 1. Lift the handset. 2. Press the PAGE button and listen for the beep. The other stations not in use automatically activate their speakerphones and receive your page. 3. Speak into the handset. You have 30 seconds to page in this mode. After 30 seconds, the page is cancelled. 4. When finished, hang up the handset. NOTE: You will not receive a page when Do Not Disturb is turned on. NOTE: Paging can be done with optional headset.
Memory Dialing Back When reviewing CID records, you can dial back the numbers showing on the display by pressing the DIAL button. If You Programmed Your Local Area Code 1. Use the < REVIEW > button to display the number you want to dial. 2. If you see a number with 7 digits (i.e.555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call. If you see a number with 11 digits (i.e.
Memory Reviewing Phone Book (Directory) Memory 1. Press the DIRECTORY button. The first memory in the phone book is displayed (memories are stored in alphabetical order). 2. Use the < REVIEW > button to scroll through the phone book memories, or use the touch tone pad on your phone to enter the corresponding letters for the memory you want to review. For example, press the 5 key to display phone book memories that start with the letter J. Press the 5 key twice to go to memories starting with the letter K. 3.
Answering System Operation To delete an INTERCOM/MEMORY LOG: 1. Press the DIRECTORY button. 2. Press the corresponding button (1-16) for the Intercom/Memory Log you want to delete. 3. Press the DELETE button to delete, DELETE -DELETE AGAIN shows in the display. 4. Press the DELETE button again to confirm. NOTE: Press the EXIT button to cancel the “delete” function. Clear All Memories 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to SET PHONE OPTIONS. 3.
Answering System Operation Playback and Erasing a Greeting 1. Press the MENU button while in standby mode. 2. Use the < REVIEW > button to scroll to ANSWERING MACHINE 3. Press the SELECT/SAVE button. 4. Use the < REVIEW > button to scroll to PLAYBACK GREETING. 5. Press the SELECT/SAVE button. 6. The system plays the previously recorded greeting. 7. To erase the recorded greeting, press DELETE button during greeting playback. Press DELETE again to confirm the deletion.
Answering System Operation To delete all the messages: 1. Press and hold the DELETE button for 2 seconds during message playback or while in standby mode. DELETE ALL MESSAGES? shows in the display. 2. Press the DELETE button again to confirm the deletion. NOTE: You cannot delete ALL messages while you are playing the new messages. You can only delete the messages one by one during playback.
Auto Attendant Operation If the caller does not enter an extension number after hearing the message, the Auto-Attendant waits about 5 seconds and replays the ATTENDANT OGA (out-going announcement) for the caller. If the caller still does not enter an extension number within 5 seconds; a) the Greeting Only OGA “Sorry, no one is available to answer the call. Please call again.” will be played if the answering machine is set to off. b) the greeting “Welcome to general delivery mailbox.
Troubleshooting Guide - on an intercom call, or - programming the phone, or - when a message is being recorded at that extension. It is preferable to set one or more additional phones to act as Auto Attendant for occasions when the primary Auto Attendant is turned off or in use. The primary Auto Attendant is the unit having the shortest pickup time, others would have longer pickup times.
Troubleshooting Guide Incoming voice too low or none at all. • Check volume setting. Memory dialing doesn’t work • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? Battery icon is blank or shows only one bar • The 4 “AAA” batteries need replacing or are improperly installed or not installed at all. Intercom does not function correctly • Make sure line 1 is connected properly and common to all phones on the system.
Warranty Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Index A G Accessing the Answering System from Another Location 25 Accessory Information 28 Answering an Intercom Call 19 Answering Calls 16 Answering Machine 23 Answering System 23 Auto Attendant 25 Auto Attendant Pickup Delay 14 Auto Attendant Sequence for Callers 25 General Product Care Base Layout 5 Basic Operation 16 C 25 I Language Licensing Limited Warranty Local Area Code 8 3 29 11 M 20 20 24 22 E Editing Name Number Stored in Phone Book Memory 22 Editing Name Number Stored in the Interco
O One-Touch Intercom Operation By Battery Operation without Power Other System Phones S 19 27 27 8 P Paging All Stations 20 Parts Checklist 5 Phone ID 9 Phone Name 9 Pickup Delay 12 Placing a Call on Hold 17 Playback and Erasing a Greeting 23 Playback and Erasing Auto Attendant Greetings Pre-dialing 16 Priority Line 9 Privacy 18 Programming the Answering Machine 12 Programming the Auto Attendant 14 Programming the Telephone 8 Providing Privacy 18 26 T R Receiving a Transferred Call from Another Station
Visit the RCA web site at www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. ATLINKS USA, Inc. 101 West 103rd Street Indianapolis, IN 46290 ©2005 ATLINKS USA, Inc. Trademark(s)® Registered Marca(s) Registrada(s) Model 25415 00000556 (Rev.
