- Thomson 25-Channel Caller ID with Call Waiting Cordless Telephone User's Guide

TELEPHONE

Problem Solution

No dial tone • Check installation:

— Is the base power cord connected to a working

outlet?

— Is the TALK light on?

— Is the telephone line cord connected to the base

unit and the wall jack?

• Disconnect the base from the wall jack and connect

another phone to the same jack. If there is no dial tone

in the second phone, the problem might be your

wiring or local service.

• Is the handset out of range of the base?

• Make sure the battery is properly charged (12 hours).

• Is the battery pack installed correctly?

• Did the handset beep when you pressed the TALK

button? Did the CHARGE/ IN USE indicator come on?

The battery may need to be charged.

TROUBLESHOOTING TIPS

CALLER ID

Problem Solution

No Display • Is battery fully charged? Try replacing the battery.

• If you are using AC power, make sure that the unit

is connected to a non-switched electrical outlet.

Disconnect the unit from the plug and plug it in

again.

• Did you order Caller ID service from your local

telephone company? The display won't work

unless you order Caller ID service from your phone

company.

Caller ID Error Message • The unit displays this message if it detects anything

other than valid Caller ID information during the

silent period after the first ring. This message

indicates either the presence of noises on the line,

or that an invalid message has been sent from the

telephone company.