- Thomson Cordless Telephone User's Guide

40-Channel 2.4GHz
Cordless Telephone
User’s Guide
We bring good things to life.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.
CAUTION:
INTRODUCTION
Your Cordless Telephone is designed to give you flexibility in use and high quality performance. To get the most
from your new cordless telephone, we suggest that you take a few minutes right now to read through this
instruction manual.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your
home that is not cordless, in case the power in your home goes out.
CAUTION: When using telephone equipment, there are basic safety instructions that should
always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
HandsetBase
Mounting
bracket
AC power supply
Telephone line cord
MODULAR JACK REQUIREMENTS
You need an RJ11C (CA11A) type modular phone jack, which is the most common type of phone jack
and might look like the one pictured here. If you don’t have a modular jack, call your local phone
company to find out how to get one installed.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized
access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code. After a power outage or battery
replacement, you should place the handset in the base for about 20 seconds to reset the code.
INSTALLATION AND SETUP
CAUTION: Always disconnect phone cords from the wall outlets before battery installation or
replacement.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause
interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference,
the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or
VCR. If interference continues, moving the cordless telephone farther away from the TV or VCR will
often reduce or eliminate the interference.
Certain other communications devices may also use the 2.4 GHz frequency for communication, and,
if properly set, these devices may interfere with each other and/or your new telephone. If you are
concerned with interference, please refer to the owner’s manual for these devices on how to properly
set channels to avoid interference. Typical devices that may use the 2.4 GHz frequency for
communication include wireless audio/video senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless telephone systems.
IMPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.
INSTALLING THE PHONE
Your cordless telephone/answering system should be placed on a level surface such as a desk or table top, or you
can mount it on a wall.
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the TALK button.
2. Press the memory button.
3. Press the number (0-9) for the desired memory location. The number dials automatically.
IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line
and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls
in off-peak hours, such as early morning or late evening.
CHANGING THE BATTERY
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
3. Insert the new battery pack and connect the cord into the jack inside the handset.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. If you don’t charge the handset battery
properly (for 12 hours) when you first set up the phone and/or when you install a
new battery pack, the battery’s long-term performance will be compromised.
CAUTION: To reduce the risk of fire or personal injury, use only the
battery listed in the instruction book.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: This product contains a nickel-cadmium rechargeable battery and must
be recycled or disposed of properly. We suggest that you check with your local
Environmental Agency regarding recycling or disposal.
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide before seeking service.
Problem Solution
No dial tone • Check installation:
— Is the base power cord connected to a working
electrical outlet?
— Is the handset TALK button and the charge/in use
indicator on the base lit?
— Is the telephone line cord connected to the base
unit and the wall phone jack?
• Disconnect the base from the wall phone jack and
connect another phone to the same jack. If there is no
dial tone on the second phone, the problem might be
your wiring or local service.
• Is the handset out of the base unit’s range? Move
closer to the base unit.
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• If the phone still does not work, disconnect the power
cord and remove the battery pack. Then reconnect the
power cord and reinstall the battery pack. Place
handset in the base for 10 seconds to allow it to
reinitialize.
Handset does not ring • Make sure the RINGER switch on the handset is
turned to ON.
• You may have too many extension phones on your
line. Try unplugging some phones.
• See solutions for “No dial tone.”
Cannot hear phone • Press the left and right arrow button to adjust the
conversation volume to the desired listening level.
You experience static, • Change channels.
noise, or fading in and out • Is the handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge the handset battery for 12 hours.
• Make sure the base is not plugged into an electrical
outlet with another household appliance.
Range is shorter • Press the channel button during the conversation
than normal to select a new channel.
Battery will not hold a • Be sure you sufficiently charge the battery
charge (for 12 hours), you can expectapproximately 4 hours
of talk time.
• Check to be sure battery contacts on both the handset
and the base are making contact and are clean; free
of dirt or lint.
• When the handset is placed in the base, check that
the base charge/in use indicator is on.
Phone dials in pulse • Make sure the dial mode is set to TONE.
with tone service.
Phone won’t dial • Make sure dial mode is set to PULSE.
out with pulse service
Memory dialing • Did you program the memory location keys
doesn’t work correctly?
• Did you follow the proper dialing sequence?
• Make sure the tone/pulse setting is programmed
correctly.
Unit locks up and • If the phone still does not work, disconnect the
no communication power cord and remove the battery pack.
between the base Then reconnect the power cord and reinstall
and the handset the battery pack. Place the handset in the base for 10
seconds to reset it .
• If a power outage occurs while the handset is away
from the base, return the handset to the base when
the power returns.
REN NUMBER
On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number
(REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all
of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
TELEPHONE NETWORK INFORMATION
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company, where practicable, may notify you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment, operations or procedures
where such action is required in the operation of its business. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone company will likely give you adequate notice to allow
you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
SERVICE
ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient that if any
manufacturing defect becomes apparent in this product within 1 year from the original date of
purchase, it will be replaced free of charge, including return transportation.
This warranty does not include damage to the product resulting from accidents, misuse or leaking
batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with accessories in the
original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7
The provisions of this written warranty are in addition to and not a modification of or subtraction
from the statutory warranties and other rights and remedies contained in any applicable legislation,
and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory
warranties and other rights and remedies, such provisions shall be deemed to be amended to the
extent necessary to comply therewith.
Handset
battery
TONE/PULSE DIALING
This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is automatically
set for touch-tone use. To set tone or pulse dialing:
1. Make sure the phone is OFF.
2. Press and hold the prog button until the unit beeps.
3. Press * for TONE or # for PULSE.
4. Press the prog button again. You will hear a confirmation tone.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit
card companies, etc., by pressing the *TONE button to temporarily make the phone touch-tone compatible. To get
information about your bank account, for example, you would:
1. Press the TALK button.
2. Call the bank’s information line.
3. Press the *TONE button after your call is answered.
4. Follow the voice instructions to complete your transaction.
5. Hang up when finished. The phone returns to pulse (rotary) service.
PAGING THE HANDSET
Press the PAGE button on the base to locate a misplaced handset. When you press
the PAGE button, the handset beeps and the TALK button/indicator on the handset and the charge/in use indicator
on the base blinks. Press the TALK button when you locate the handset. The page signal is three beeps every two
seconds for two minutes. Press the PAGE button to stop paging.
NOTE: You can still page the handset with the ringer off.
CHANNEL BUTTON
If you ever experience any interference or don’t have clear voice quality, press the chan button on the handset to
advance to another channel.
MEMORY
Store up to ten 20-digit telephone numbers in memory for quick dialing.
STORING A NUMBER IN MEMORY
1. Make sure the phone is OFF.
2. Press the memory button.
3. Press any number key (0-9) to store the phone number in that memory location.
4. Press memory button.
5. Use the keypad to enter the number (up to 20 digits) you want to store in that memory location.
6. Press the memory button again to confirm.
CHANGING A STORED NUMBER
Use the same procedure to change a stored number as you do to store a number— you’re just replacing the
phone number with a different number.
STORING A REDIAL NUMBER
1. Make sure the phone is OFF.
2. Press the memory button.
3. Press any number key (0-9) to store the phone number in that memory location.
4. Press the memory button
5. Press redial.
6. Press the memory button again to confirm.
STORING A PAUSE IN MEMORY
Use the # PAUSE button to insert a pause when a delay is needed in the dialing sequence (for example, when you
must dial a 9 to get an outside line or when you must enter codes to access your bank’s information line). Each
pause counts toward the 20-digit limit.
If you need to dial 9 to get an outside line and want to store a number in memory without having to dial 9 each
time, you would:
1. Make sure the phone is OFF.
2. Press the memory button.
3. Press any number (0-9) to store the phone number in that memory location.
4. Press memory again.
5. Enter the number 9 (or any other appropriate number) to access an outside line.
6. Press # PAUSE.
7. Enter the phone number you want to store in memory.
8. Press the memory button again to confirm.
TIP: If you need a longer pause, press the # PAUSE button twice.
27928
Model 27928
15895030 (Rev. 0 E/F)
02-24
Printed in China
CONNECTING THE AC (ELECTRICAL) POWER
Plug the power supply cord into the power jack on the bottom of the base and the other end into an electrical
outlet. The charge/in use indicator turns on to indicate the battery is charging.
Allow the phone to charge for 12 hours prior to first use. If you don’t properly charge the phone, battery
performance will be compromised.
CAUTION: Use only the ATLINKS USA, Inc. 5-2527 (black) or 5-2526 ( white) power supply
that came with this unit. Using other adapters may damage the unit.
CONNECTING THE TELEPHONE LINE
1. Plug the one end of the telephone line cord into the jack on the back of the base and the other end into a
modular wall phone jack.
2. Set the RINGER switch (on the handset front) to ON, and place handset in the cradle on the base.
NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse (rotary)
dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you have, check with the
phone company.
WALL MOUNTING
NOTE: For best results, leave the phone on a flat surface during initial charging before you hang the
phone on the wall.
1. Turn the base over.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on
the lower portion of the bottom of the base. Then push down and snap the pedestal into place.
3. Slip the mounting holes (on the back of the base and pedestal) over the wall plate posts and slide the unit
down into place. (Wall plate not included.)
CORDLESS PHONE BASICS
MAKING A CALL
After initial set up, put handset in the base for 12 hours to charge the battery.
The only two things you need to know to make a call are:
• Press the TALK button before you dial.
• Press TALK or place the handset in the base to hang up.
IN USE INDICATOR
The phone is ON when the TALK button/indicator on the handset is lit and the charge/ in use indicator on the base is lit.
REDIAL
Press the redial button to quickly redial the last number you called (up to 32 digits).
RECEIVING A CALL
To answer a call, you must press the TALK button before you can talk.
FLASH
Use the flash button to activate custom calling services such as Call Waiting or call transfer, which are available
through your local phone company.
TIP: If you press the TALK button to activate custom calling services such as call waiting, you’ll hang
up the phone. Press “flash” instead.
VOLUME
The Vol left and right arrow buttons control the volume of the handset's earpiece.
RINGER SWITCH
The handset ringer switch can be set to ON or OFF. If the switch is off, the unit will not ring.
RINGER TONE
To select the ringer tone:
1. Press and hold the prog button.
2. Press 1 or 2 for Ringer Tone selection.
3. Press the prog button again. You will hear a confirmation tone.
CUSTOMER: CUT ALONG DOTTED LINE.
✂
A
CCESSORY
O
RDER
F
ORM
*Prices are subject to change without notice.
Total Merchandise.........................................$_______________
Sales Tax........................................................$_______________
We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the
merchandise is being sent.
Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All
accessories are subject to availability. Where applicable, we will ship a superseding model.
Shipping/Handling....................................... $_______________
Total Amount Enclosed.................................$_______________
Mail order form and money order or check (in U.S. currency) made payable to Thomson multimedia Inc. to:
Thomson multimedia Inc.
Mail Order Department
P.O. Box 8419
Ronks, PA 17573-8419
Name_______________________________________________________
Address_____________________________________ Apt.____________
City ________________________State________ ZIP_________________
Daytime Phone Number ( )_______________________________
$5.00
____________________________________________________________________
Authorized Signature
My card expires:
Copy the number above your name on
the Master Card.
For credit card purchases
Your complete charge card number, its expiration date and your signature are necessary to process all charge
card orders.
Copy your complete account number from your VISA card.
My card expires:
Copy your complete account number from your
Master Card or Discover.
To order, call 1-800-338-0376 (for accessories only) or complete this order form.
DESCRIPTION
MODEL NO.
PRICE*
QUANTITY TOTAL
AC power supply 5-2527 5-2526 $15.50
Replacement battery 5-2459 $14.95
black white
Please make sure that this form has been filled out completely.
PAGE
c
h
a
r
g
e
/
i
n
u
s
e
TALK
r
e
d
i
a
l
m
e
m
o
r
y
ABC
2
JKL
5
TUV
8
OPER
0
DEF
3
MNO
6
WXYZ
9
#
1
GHI
4
PQRS
7
*
TONE PAUSE
v
o
l
channel
program
flash
ringer
off on
1
2
PAGE
c
h
arg
e
/
i
n
u
s
e
PAGE button
charge/in use
indicator
TALK
r
e
d
ia
l
memory
ABC
2
JKL
5
TUV
8
OPER
0
DEF
3
MNO
6
WXYZ
9
#
1
GHI
4
PQRS
7
*
TONE PAUSE
v
o
l
channel
program
flash
ringer
off on
TALK button
memory button
#PAUSE button
flash button
prog button
ringer switch
chan button
*TONE button
redial button
+/- vol button
IMPORTANT INFORMATION
NOTICE: The term “IC:” before the certification/registration number only signifies that Industry Canada technical
specifications were met.
The equipment must be installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone
lines and internal metallic water pipe systems, if present, are connected together. This precaution may be
particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy which may interfere with residential radio and
television reception if not properly installed and used in accordance with instructions contained in this manual.
Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in
a given installation. If interference is suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/
television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and
receiver into separate circuit outlets. The user may also wish to consult a qualified radio/television technician for
additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing
devices pursuant to part 15 FCC Rules and Regulations. This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This
device must accept any interference, including interference that may cause undesired operation of the device.
HEARING AID COMPATIBILITY
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
ATLINKS Communications Canada Inc.
(An Alcatel /Thomson Multimedia Joint Venture)
© 2002 ATLINKS Communications Canada, Inc.
Trademark(s) ® Registered
Marque(s) ® déposée(s)
If you are unable to find a qualified servicer for out of warranty service, you may write to:
ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This information is required if service
is needed during the warranty period.
PURCHASE DATE
_____________________________________________________________________
NAME OF STORE
_____________________________________________________________________
Ni-Cd
Must be Recycled or
Disposed of Properly
Contains
Nickel-Cadmium
Rechargeable Battery