Manual

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To receive a replacement Camcorder before you return yours:
O l_tion I
1.
Provide your Discover, MasterCard, or Visa account number and expiration date to
our phone representative. This is fi)r security purposes. If we receive your unit,
excluding all accessories, within 14 days from tim date you were provided the SR
number, only items not covered by warranty will be charged to your account. IF
YOUR UNIT 1S Nor RECEIVED WITHIN 14 DAYS, THE SUGGESTED RE'rA1L
VALUE OF THE CAMCORDER WILL BE CHARGED TO YOUR CREDIT CARD.
This amount, h'ss $10.00 handling, will b__crvditvd if"the unit is subsvqu_qatly
received.
2. _Ze will send you a replacement unit.
3. Ship the unit back to us, excluding all accessories, using the replacement unit's
carton. Shipping instructions will be included in the carton along with your SR
number which will allow you to easily ship the unit back to us. Make sure you
insure your shipment in case of d_age or loss. Include with the shipment:
• Evidence of purchase date, such as a bill of sale to verif}' your unit's warranty
eligibility.
• A brief note describing your camcorder's problem.
• Your name, address and phone number.
Return transportation, storage, handling, and insurance costs are your sole responsibility.
We accept no liability in case of damage or loss.
O_)tion II
1. For a f'v_, of $10.00, we will svnd a rvplacvmvnt unit to thv exchange point.
2. The exchange location will notit_ you of its arrival.
3. Take your unit, excluding all accessories, and your evidence of purchase date, such
as a bill of sale, to the exchange location and you will be provided the new or
refurbished unit.
4. If the repairs were covered by your warranty, you will not be billed.
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