Two-Line Speakerphone with Call Waiting Caller ID User’s Guide Please read this manual before operating this product for the first time.
Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Table of Contents IMPORTANT INFORMATION ..................... 2 EQUIPMENT APPROVAL INFORMATION .................. 2 INTERFERENCE INFORMATION ............................. 2 INTRODUCTION .................................... 5 CONNECTIONS AND SETUP .................... 6 BASE LAYOUT ................................................ 6 PARTS CHECKLIST ................................................ 7 TELEPHONE JACK REQUIREMENTS .......................... 7 INSTALLATION ........................................
Table of Contents CALLER ID ..................................... 22 CALLER ID (CID) ........................................ 22 SUMMARY SCREEN ........................................... 22 RECEIVING AND STORING CID RECORDS ............ 22 REVIEWING CID RECORDS ................................ 23 SAVING CID RECORDS TO MEMORY/PHONE DIRECTORY MEMORY ................................... 23 DELETING A CID RECORD ................................. 23 DELETING ALL CID RECORDS ............................
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. Your Caller ID phone enables you to: • Identify callers before you answer the phone.
Connections and Setup Base Layout NEW CALL indicator REVIEW button SELECT/SAVE button EXIT button MEMORY buttons DELETE button INTERCOM/MEMORY LOG INT. DIRECTORY 1 MEM. DIRECTORY button INT. 2 VOICE MAIL 1 button MEM. MENU MENU button INT. 3 MEM. INT. STORE 4 MEM. INT. 5 MEM. DELETE EXIT SELECT/SAVE STORE button INT. DIAL 6 NEW CALL MEM. INT. 7 MEM. VOICE MAIL 1 VOICE MAIL 2 button REVIEW INT. 8 DIAL button MEM. CONFER VOICE MAIL 2 2 1 ABC 3 INT. 9 DEF MEM.
Connections and Setup Parts Checklist Make sure your package includes the following items: INTERCOM/MEMORY LOG INT. DIRECTORY 1 MEM. INT. 2 MEM. MENU INT. 3 MEM. INT. STORE 4 MEM. INT. 5 MEM. DELETE EXIT SELECT/SAVE INT. DIAL 6 NEW CALL MEM. INT. 7 MEM. VOICE MAIL 1 REVIEW INT. 8 MEM. VOICE MAIL 2 CONFER 2 1 ABC 3 INT. 9 DEF MEM. INT. DND 10 MEM. 4 GHI 5 JKL 6 MNO INT. 11 PAUSE REDIAL LINE 2 MEM. INT. 7 PQRS 8 TUV 9 12 WXYZ MEM. INT. 13 MEM.
Connections and Setup Installing the Phone 1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level surface, such as a table top or desk. 2. Install 3 AA-size alkaline batteries (not included) for back up power in the event of a power failure. • Use a screwdriver to loosen and lift up the battery compartment door located on the bottom of the phone. • Insert the batteries as shown on the diagram inside the battery compartment.
Connections and Setup 4 6 3 5 If you have two telephone lines installed on a single jack, plug one end of the straight telephone line cord into the jack marked LINE 1+2 on the back of the base. Plug the other end into the 2-line wall jack. If you have two separate telephone line jacks, plug one telephone line cord into the jack marked LINE 1+2 and another cord into the jack marked LINE 2. Plug the other end of each line cord into separate wall jacks.
Connections and Setup Data Port This phone has a DATA PORT jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone. The DATA PORT switch on the back of the phone controls the DATA PORT jack so you can choose line 1 or line 2. Use the DATA PORT jack to hook up your fax machine, for example, and then set the DATA PORT switch to 2 in order to receive faxes on the phone number for line 2.
Connections and Setup Programming the Telephone Display Language You may set the display language to English, French, or Spanish. The default is English. 1. Press the MENU button. LANGUAGE is displayed 2. Press SELECT. 3. Use the REVIEW or button to select the language. 4. When finished, press SELECT to save. To start over, press EXIT to return to the LANGUAGE menu and repeat step 2.
Connections and Setup Flash Time Depending on the services you have with the phone company, you may need to adjust the flash timing. It can be set from 100ms or 600ms. The default is 600ms. 1. Press the MENU button. 2. Use the REVIEW or to scroll to PHONE OPTIONS. 3. Press SELECT. 4. Use the REVIEW or to scroll to FLASH TIME. 5. Press SELECT. 6. Use the REVIEW or to scroll to the desired setting. 7. Press SELECT to save. To start over, press EXIT to return to the FLASH TIME menu.
Connections and Setup Call Alert Tone When the call alert tone is turned ON, you hear a call alert tone when you are on the phone and you receive a call on the other line. If you prefer to have incoming calls not interrupt or disturb your ongoing conversation, set the Call Alert Tone to OFF. The default is ON. 1. Press the MENU button. 2. Use the REVIEW or button to scroll to PHONE OPTIONS. 3. Press SELECT button. 4. Use the REVIEW or button to scroll to CALL ALERT. 5. Press SELECT button. 6.
Connections and Setup Regional Area Codes Depending on your area, you may need to set regional area codes. These are needed in order for the phone to determine the number format to display when a valid CID signal is received. Calls received that match any of the regional area codes display as 10 digits. If the number is not displayed correctly, the phone may not be able to dial back the number. You can store up to 6 regional area codes.
Connections and Setup Voice Mail Access Codes You can program a voice mail access code for each telephone line for quick access to your voice mail. 1. Press the MENU button. 2. Use the REVIEW or button to scroll to VM CODE. 3. Press SELECT. 4. Use the REVIEW or button to scroll between L1 VM CODE and L2 VM CODE. 5. Press SELECT. 6. Use the touch-tone pad to enter your voice mail access phone number. • Use the REVIEW or button to move the cursor in the display.
Telephone Operation Telephone Operation Making Calls with the Handset 1. Pick up the handset and the phone automatically selects an open line. 2. Wait for a dial tone. 3. Dial a phone number. 4. Hang up the handset when finished. Making Calls with the Speakerphone 1. Press the SPEAKER button and the phone automatically selects an open line. 2. Wait for a dial tone. 3. Dial a phone number. 4. Press SPEAKER when finished. Making Calls with the Optional Headset 1.
Telephone Operation Receiving Calls with the Handset When the phone rings, the corresponding line’s indicator flashes rapidly. 1. Pick up the handset (your phone automatically selects the ringing line). 2. When you are finished, hang up the handset. Receiving Calls with the Speakerphone When the phone rings, the corresponding line’s indicator flashes rapidly. 1. Press the SPEAKER button. The speakerphone turns on and automatically selects a line. 2. When you are finished, press SPEAKER.
Telephone Operation Pre-Dialing Telephone Numbers Pre-dialing lets you to enter , check , and edit a telephone number before engaging the line. There are several ways to pre-dial a telephone number: • Manually enter the telephone number, or • Press one of the 16 memory location buttons, or • Press DIRECTORY, followed by the REVIEW or button to search the phone book memory. • Press the REVIEW or buttons to scroll the CID memory, or • Press the REDIAL button. Then 1. Press the DIAL button.
Telephone Operation Hold Placing a Call on Hold 1. Press HOLD. The indicator for the line on hold flashes green. 2. Hang up or press another line button. Releasing a Call from Hold Press the line button for the call on hold. The phone automatically goes into speakerphone mode. NOTE: If you want to change modes, lift the handset to switch to the handset, or press the HEADSET button to use the headset.
Telephone Operation Ringer Volume While the handset is on the cradle tap the VOLUME or button to increase or decrease the ringer loudness. The phone generates a sample ring at the selected setting. Speakerphone, Handset, and Headset Volume While using the phone press the VOLUME or buttons to set the volume to a comfortable level The phone stores the setting when you release the button. Conference This feature lets you connect two calls to make a conference call. To connect with two calls: 1.
Telephone Operation 2. Use the REVIEW or button to select the duration. You may choose from 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the duration by 1 hour intervals up to 24 hours. 3. Press the SELECT button to save your selection. 4. When the Do Not Disturb function is on, the DND indicator flashes. To turn off Do Not Disturb, press the DND button. NOTE: When Do Not Disturb is On, you will still receive a ringing line indication, CID information, and New Call indicators.
Caller ID Caller ID (CID) Summary Screen The summary screen shows the current time, current date and number of new calls to be reviewed. It is displayed until any button is pressed. Within 10 seconds of receiving a new call, the new caller information is displayed and the green NEW CALL indicator turns on. Battery Indicator Time Date 12:43 AM 12/31 Number of New calls 29 NEW CALLS NOTE: The number of new calls is displayed until all new calls have been reviewed.
Caller ID Reviewing CID Records • Press the REVIEW or to scroll the call records. NOTE: When you scroll to the start/end of the list, START /END appears in the display. Saving CID Records to Memory/Phone Directory Memory 1. While a name and telephone number shows in the display, press SELECT if you want to edit the information. Then follow the steps in the Storing a Name and Number in Memory section to edit and store the record. 2.
Caller ID 3. To adjust the phone number format, use the REVIEW or button For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11digit format. Use the REVIEW or button to scroll through 7, 10, and 11-digit numbers. 7-digits: 7-digit telephone number (i.e. 555-5555) 10-digits: 3-digit area code + 7-digit telephone number (i.e. 425-555-5555) 11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number (i.e. 1-425-555-5555) 4.
Memory Direct Access Memory & Directory Memory Storing a Name and Number in Memory 1. Press the STORE button. ENTER NUMBER shows in the display. 2. Use the touch-tone pad to enter the number you want to store (up to 32 digits). NOTE: If you make a mistake, use the button to position the cursor and press DELETE to erase an incorrect digit OR directly input another digit to replace the incorrect digit. 3. Press the SELECT button. 4. Use the touch-tone pad to enter a name (up to 21 characters).
Memory 1. Press a MEMORY button to review the record stored in Direct Access Memory. Changing a Stored Name or Number 1. Press DIRECTORY. 2 . Use the REVIEW or button to scroll to the desired memory. 3. Press SELECT and edit the content according to the steps in the Storing a Name & Number in Memory section. OR 1. Press a MEMORY location button. 2. Press SELECT and edit the content according to the steps in the Storing a Name and Number in Memory section.
Memory Dialing a Stored Number If the number is stored in the Directory Memory, 1. Pick up the handset, or press SPEAKER or HEADSET. 2. Wait for the dial tone. 3. Press the DIRECTORY button, and use the REVIEW or button to find the number. 4. Press the DIAL button and the number automatically dials. If the number is stored in the Direct Access Memory, 1. Pick up the handset, or press SPEAKER or HEADSET. 2. Wait for the dial tone. 3. Press the MEMORY location button, and the number automatically dials.
Memory Deleting All Directory Memory This feature allows you to clear all memory saved in the directory at once. 1. Press the MENU button. 2. Use the REVIEW or buttons to scroll to PHONE OPTIONS 3. Press SELECT. CLEAR ALL MEM shows in the display. 4. Press SELECT. 5. Press the REVIEW or button to scroll to YES. 6. Press SELECT. OK is displayed to confirm all directory memory is deleted. If you want to start over, press EXIT once to return to the previous menu level.
Other Information Display Messages The following special messages indicate the status of a message or the unit: NO CALLS The CID memory log is empty. UNKNOWN CALLER The incoming call does not have CID service or their service area is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number was not available. BLOCKED CALL The caller is registered as “Private Number” and their CID information is withheld.
Other Information You cannot be heard by the other party. • Make sure the handset or headset cord is connected properly and securely. • Make sure MUTE is not turned on. Phone does not ring. • Make sure the ringer is turned on. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” Phone does not ring • Make sure Do Not Disturb is not turned on. Incoming voice too low or none at all. • Check and adjust volume control setting.
Other Information General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth.
Other Information Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.
Other Information Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Other Information Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
Index A Accessory Order Form 37 B Display Contrast 14 Display Language 11 Display Messages 29 Do Not Disturb 20 L E M Equipment Approval Information 2 Making Calls with the Handset 16 Making Calls with the Optional Headset 16 Making Calls with the Speakerphone 16 Manually Setting the Date and Time 11 Mute 18 Base Layout 6 C Call Alert Tone 13 Call Timer 18 Call Waiting Caller ID 24 Caller ID (CID) 22 Chain Dialing 27 Changing a Stored Name or Number 26 Conference 20 Connections and Setup 6 F D
R S T Receiving and Storing CID Records 22 Receiving Calls with the Handset 17 Receiving Calls with the Optional Headset 17 Receiving Calls with the Speakerphone 17 Redial 19 Regional Area Codes 14 Removing a Call from Hold 19 Restoring the Defaults 15 Reviewing CID Records 23 Reviewing Stored Names & Numbers 25 Ringer Volume 20 Saving CID Records to Memory/Phone Directory Memory 23 Service 32 Speakerphone, Handset, and Headset Volume 20 Storing a Flash 26 Storing a Name and Number in Memory 25 Storing
Accessory Order Form To Order To place your order by phone, have your Visa, MasterCard or Discover Card ready and call the tollfree number listed below. Use this number only to place an order for accessory items listed on this order form. 1-800-338-0376 To place your order by mail, detach and mail the completed order form with credit card information, money order or check in US currency (made payable to Thomson multimedia Inc.) to the following address: Thomson Inc.
Visit the RCA web site at www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. ATLINKS USA, Inc. 101 West 103rd Street Indianapolis, IN 46290 ©2003 ATLINKS USA, Inc. Trademark(s)® Registered Marca(s) Registrada(s) Model 25202 TOCOM 16211370 (Rev.