SATELLITE RECEIVER USER'S GUIDE
Safety Information WARNING To reduce risk of fire or shock hazard, do not expose this receiver to rain or moisture. WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN Cautions TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.
Table of Contents First Things First ................................................... 3 What is the DSS® System? ............................................................... 4 What’s in the Box ............................................................................ 5 Using This Manual ........................................................................... 6 The Point and Select Method ................................................... 7 Connecting Your DSS® Receiver to Your TV ..............
Table of Contents Locking a User’s Profile ........................................................... 44 Locking the System ................................................................. 44 Choosing Your Profile ............................................................. 45 Options .......................................................................................... 46 Look and Feel .......................................................................... 47 System Options ......................
First Things First Read the First Two Chapters In First Things First, you’ll learn: • how to use this manual ➣ The first two chapters of the manual introduce you to your DSS® system, and show you how to use the on-screen guides and menus.
First Things First What is the DSS® System? You’ve purchased the DSS® Digital Satellite System, so you already know a lot of the great things it offers. You know that the DSS® system uses the latest satellite technology to deliver television programming to your home. And you know that the transmissions are digital, so the quality of the picture and audio rivals that of laser discs and CDs. You know the dish is small—18 inches wide—and that it often can be installed in a matter of hours.
First Things First What’s in the Box The following items come with your DSS® receiver: • Receiver (with access card inserted) • Remote Control • VCR Controller POWER DSS1 VCR AUX TV DSS2 ON/OFF GUIDE FETCH INFO MENU MENU SELECT ELE C CLEAR CH+ ALT.
First Things First Using This Manual There are a couple of conventions used in this manual that might help you read it. • Words that appear in ALL CAPS indicate the name of a button. • The names of on-screen menu options are shown in italics. Important Note about This User’s Manual This manual assumes that your DSS® system has been installed, meaning: 1. The DSS® satellite dish has been installed, correctly pointed at the satellite, and connected to your DSS® receiver. 2.
First Things First The Point and Select Method Point and Select is the two-step method you use to navigate through the menu system and program guides. Once you know how to point and select, you can explore the menus to learn more about how your DSS® system works. 1. Point For example, to point down (that is, to move the highlight toward the bottom of the screen), press the down arrow. To point right, press the right arrow.
First Things First Connecting Your DSS® Receiver to Your TV During the satellite dish installation, the receiver may have been connected to your TV with just a coaxial cable for the system test. Depending on what components you have, another connection may provide better picture and audio quality. The following sections provide cable and connection information to help you decide what connection is best for you.
First Things First Jacks and Cables S-Video Jack and Cable The S-Video jack provides the best picture quality for your DSS® system. This jack is available on many TVs and is used in conjunction with audio cables to connect the DSS® receiver to your TV. Remember also to connect the left and right audio cables because the S-video jack carries only the picture signal, not the sound.
First Things First Connection A TV IN S-VIDEO VIDEO R AUDIO L Best Picture and Sound Quality SATELLITE DISH To use this connection you must have: • TV with separate RF, audio/video, and S-Video inputs (jacks) • VCR with RF and audio/video inputs • Coaxial, audio/video, and S-Video cables To connect TV, VCR and antenna or cable box: DSS RECEIVER OUT TO TV IN FROM ANT VCR IN FROM ANT CH3 CH4 1. Connect coaxial cables as shown.
First Things First Connection B TV IN VIDEO RAUDIO L Very Good Picture and Sound Quality SATELLITE DISH To use this connection you must have: • TV with separate RF and audio/video inputs (jacks) DSS RECEIVER OUT TO TV IN FROM ANT • VCR with RF and audio/video inputs • Coaxial and audio/video cables CH4 CH3 VIDEO R VIDEO R AUDIO AUDIO L L SATELLITE IN CABLE OR OFF-AIR ANTENNA To connect TV, VCR and antenna or cable box: 1. Connect coaxial cables as shown.
First Things First TV Connection C IN SATELLITE DISH Good Picture and Sound Quality To use this connection you must have: • TV with RF input (jack) • VCR with RF and audio/video inputs • Coaxial and audio/video cables DSS RECEIVER To connect TV, VCR, and antenna or cable box: OUT TO TV VIDEO R VIDEO R CH4 CH3 VCR IN FROM ANT CH3 CH4 VIDEO IN L AUDIO L SATELLITE IN CABLE OR OFF-AIR ANTENNA AUDIO IN R 1. Connect coaxial cables and audio/video cables as shown.
First Things First Connection D TV IN Good Picture and Sound Quality SATELLITE DISH To use this connection you must have: • TV with RF input DSS RECEIVER CABLE OR OFF-AIR ANTENNA OUT TO TV CH4 CH3 • VIDEO R VIDEO R AUDIO L IN FROM ANT Coaxial cables AUDIO L SATELLITE IN To connect TV and antenna or cable box: 1. Connect coaxial cables as shown. To receive DSS® programming: • Tune TV to channel 3 or 4 (depending on how you set the CH3/CH4 switch on the back of the receiver.
First Things First Connecting the VCR Controller In order for the DSS® receiver and VCR to communicate, you need to attach the VCR Controller to the back of the receiver. Back of DSS Receiver VCR CONTROL OUT TO TV S-VIDEO IN FROM ANT VIDEO R AUDIO L CH3 WIDE BAND DATA PHONE JACK SATELLITE IN LOW SPEED DATA REMOTE IN CH4 1. Plug the VCR Controller into the VCR CONTROL jack on the back of the DSS® receiver. Front of VCR 2. Affix the other end to the remote sensor on your VCR.
First Things First Selecting a VCR Type You need to tell the DSS® receiver which VCR brand you are using. 1. Press MENU•SELECT on the remote to bring up the Main menu. 2. Point to Options and press MENU•SELECT. 3. Point to System Options and press MENU•SELECT. 4. Point to Set VCR Type and press MENU•SELECT. The Set VCR Type screen lets you enter a code for your VCR. 5. Use the arrows or digit keys to input the correct code for your VCR brand.
First Things First Interactive Setup If you self-installed your satellite dish, you may have already used the interactive setup to find the dish pointing coordinates, acquire and fine-tune the signal, and run a system test. If you need to run the interactive setup again, select Options from the Main menu, then select Interactive Setup. If you just want to check your dish pointing coordinates, or run the signal strength meter, select Dish Pointing from the Main menu.
Program Guides What is a Program Guide? 2 Program Guides 3 The Menu System ➣ Using the program guide is easy as long as you remember the Point and Select rule. Point to items on the screen by pressing the arrow keys on the remote or front panel. Then, press MENU•SELECT to tune to that program. ➣ A program guide is an on-screen programming schedule. There are several types of guides, each presenting the schedule in a different format.
Program Guides Anatomy of a Program Guide The following diagram shows you the kind of information you will see in the program guides.
Program Guides Anatomy of The Channel Banner Some of the items you select in the guides can also be selected in the channel banner. Program titles and information Takes you to the Main menu Locks and unlocks the system Sorts the guide alphabetically by title “Family” is one of five selectable Profiles Use Home Control or Data Port Read mail from program providers Searches guide for specific information The channel banner appears whenever you tune to a channel, exit a guide, or press INFO on the remote.
Program Guides Using the GUIDE Button Each press of the GUIDE button takes you to an alternate type of program guide. The Detail Guide The Detail Guide shows five channels in a time-and-channel format, with program information for the highlighted program. The Grid Guide The Grid Guide shows seven channels in a time-and-channel format. The SurfGuide The SurfGuide displays a half-hour format. Press the right arrow button to extend the SurfGuide to a one-hour format.
Program Guides Tuning to a Program To tune directly to a current program listed in the guide, point to the program and press MENU•SELECT. To see information about a program in the guide, press INFO. The Program Details screen appears and gives you several options.
Program Guides The Channel Guide Displays a channel’s programming schedule in a channel-bychannel format. The Logo Guide Displays channel logos for the current user’s profile. The Attractions Guide Displays a list of channels that show coming attractions and special events information. You can point to any program and tune to that channel, get more information, or set a timer to record.
Program Guides Sorting the Guides Sorting the guide is a way of organizing the guide to show only the types of programs that interest you. There are several onscreen buttons that sort the guide in different ways. The Sorting buttons appear at the bottom of the Grid Guide and Detail Guide. Topics The Topics button sorts the guide according to the current user’s preferences. Select the Topics button to sort the guide. The Topics button changes to the Topics Themes button.
Program Guides Movies Select the Movies button to list movies only. After selecting Movies, the Movies button changes to a Movies Themes button. Select the Movies Themes button to sort the guide to list specific types of movies, such as comedies or musicals. Movies button Movies Themes button Select a Movies Themes that interests you. Sports Select the Sports button to list sporting events only. After selecting Sports, the Sports button changes to a Sports Themes button.
Program Guides AlphaSort AlphaSort lists in alphabetical order all the program titles in the current guide. Select the AlphaSort button to search for specific program titles that are in the current program guide. Use the arrow button to highlight a character, then press MENU•SELECT. AlphaSort button For example, to search for the program, Auto Racing, the first letter you should enter is “A”. (Words like “The”, “A” and “An” appear at the end of a title.
Program Guides Scout The Scout button lets you assign “Scouts” to search the guide for very specific program information, such as actor’s names or program descriptions. Select the Scout button to view the available scouts. Scout button Point to an available Scout, and select it. Select the Enter Text button to set up the information the Scout will look for in the program guide. Use the on-screen keyboard to enter the desired search parameters.
Program Guides Other Guides The Other Guides button lets you sort the guide by different variables, such as future times, user profile channel lists, and channel groups. You can then choose a guide format to view the program information. Other Guides button Select the Other Guides button. You can select multiple sort parameters. For example, you could sort the guide by pay-perview movies that are available at a future time.
Program Guides The other buttons Exit Exits the guide and returns you to normal viewing on the current channel. Press MENU•SELECT to continue. Exit button Help Brings up additional information about the guide. Press MENU•SELECT to continue. Help button Down Arrow The arrow button allows you to scroll down through other channels in the guide. Point to the down arrow, and then press MENU•SELECT to scroll down through the program guide. Arrow button The Main menu Brings up the DSS® Main menu.
The Menu System What’s a Menu? ® ➣ The DSS menu is a list of choices, just like a menu in a restaurant. And, just as a restaurant menu is divided into sections such as appetizers, entrees, and desserts, the on-screen menus are also separated into sections to help you find the information you need. 1 First Things First Program Guides 3 The Menu System 4 Reference 5 Appendices ➣ 2 Don’t Forget Point and Select ➣ As with all of the on-screen displays, you use Point and Select to navigate.
The Menu System Using the Menu System To bring up the Main menu, press MENU•SELECT on the remote. Use point and select to choose an item from the Main menu. To use the menu system, you need to know the Point and Select rule. Use the arrows on the remote to point to an item on the screen, and then press MENU•SELECT to select it. Exit and Help There are Exit and Help buttons at the top of most screens. Point to Exit and press MENU•SELECT to leave that screen.
The Menu System Menu Descriptions This section briefly describes each of the available Main menu options. More information about each menu and its features is included later in this chapter. Program Guide Shows the on-screen programming schedules. Mailbox Use to read mail messages from your program providers. Purchases Use to review or cancel upcoming purchases, and to review past purchases.
The Menu System The Program Guide Selecting Program Guide brings up your default program guide: the Detail Guide, the Grid Guide or SurfGuide. Anatomy of a Program Guide The following diagram shows you the kind of information you will see in the Detail Guide and Grid Guide.
The Menu System The Mailbox The mailbox shows you messages that are sent—or “mailed”— from your program providers. For example, you may receive a message calling your attention to a new service. How to tell when you have mail There are two ways to tell if you have mail, depending on whether the DSS® receiver is turned on or off. • If the DSS® receiver is turned on, the mail icon in the channel banner is highlighted.
The Menu System Pay-Per-View Programs Pay-per-view programs (PPV) are programs that you purchase— like a movie ticket—on an event-by-event basis. For instance, there might be a specific channel that runs nothing but previews for movies. After previewing the movie, you can purchase it or find out more details about it. PPV programs can also be found in the program guide. Purchasing and Previewing There are several ways to purchase and preview PPV movies and events: • Tune to a PPV program’s channel.
The Menu System Using the Program Guide for PPV Programs When you use the program guide to select a PPV program, the Program Details screen gives you a few more options. The Program Details screen gives you several options.
The Menu System Using the Attractions Guide Your program providers may offer future programming events not currently listed in your Program guide. These events are called “coming attractions,” and can be previewed in the Attractions Guide. 1. Press the GUIDE button until the Detail Guide or Grid Guide appears on-screen. 2. Use the down arrow button to move the highlight to the bottom of the screen. 3. Point to and select the Other Guides button. 4. Point to and select the Attractions Guide.
The Menu System Using the Purchases Menu The Purchases menu allows you to review upcoming and past purchases. The Purchases menu shows you upcoming or past purchases, and spending limits. The list of purchases may be longer than one screen; use the down arrow keys to see more items. The display also shows the title, channel, date, time, and cost of each program. • Note that the Past Purchases list might be modified after each billing cycle and still show purchases for which you have already paid.
The Menu System Spending Limits Use the Spending Limit option to indicate a per-event spending limit for pay-per-view programs. 1. Point to Spending Limit, and press MENU•SELECT. You can set a per-event spending limit for each Profile. 2. Use the digits on the remote or use the arrow keys to enter a single-program spending limit. After a spending limit is set and the system is locked, you must enter a password to purchase a pay-per-view program that costs more than your spending limit allows.
The Menu System Timers Feature The Timers feature allows you to preset your system to automatically tune to a particular channel at a predetermined time. To use the Timers feature, select Timers from the Main menu to bring up the Timers screen. Select a Timer (1-8) and then use the arrow keys to complete the on-screen sentence. When the sentence is complete, select Run Timer. Complete the on-screen sentence to set up a timer.
The Menu System Schedule a Timer with the RECORD Button You can schedule a recording directly from the guide. 1. With a program highlighted, press the RECORD button on the remote. The Program Details appears on-screen. 2. To schedule a timer to record, select: • Record Program to set a timer to record the program • Buy and Record to purchase the program and set up a timer to record the program. (Some Buy and Record programs may have a different purchase price.
The Menu System Profiles When you select Profiles from the Main menu, the first screen you see is the User Profiles control panel. In addition to the Family profile, you can create as many as four different profiles that can be easily accessed by using the WHO button on the remote control. You can personalize how the profile looks on-screen by entering a name and selecting a picture. You can personalize each profile. You can also edit the user profiles. Select a profile from the Edit Users control panel.
The Menu System Add or Delete All Channels You might be able to save time when creating a channel list by using the Add All Chans option or the Delete All Chans option to either add all channels or delete all channels before removing or adding individual channels. Also, program providers may make additional channels available. To prevent new channels from appearing in a profile channel list, choose Delete All Chans and checkmark only the channels you want to appear in the list.
The Menu System Viewing Hours Use the Viewing Hours option to limit the total amount of time, as well as the viewing hours a user can watch programming. 1. Point to Viewing Hours, and press MENU•SELECT. You can limit viewing seven days a week. 2. Use the digits on the remote or point to the + or – and press MENU•SELECT to complete the on-screen sentence. Choose how many hours can be viewed each day (0-24 hours) and when programming can be viewed. Be sure to lock the system for these limits to take effect.
The Menu System Locking a User’s Profile Each user can be assigned a personal password to lock his or her profile. When a password is assigned, the user must enter the password before he or she can view programs using that profile. Profile passwords do no allow access to, or editing of the profile limits. You must enter the system password to edit profile limits. 1. Point to Lock User and press MENU•SELECT. Each user can have a password. 2.
The Menu System Unlocking the System When the system is unlocked, the channel, spending, viewing, and ratings limits, that you have set are no longer in effect. 1. Point to Unlock System and press MENU•SELECT. 2. Point to Yes and press MENU•SELECT to confirm that you want to unlock the system. Session Unlock If your system is locked and you attempt to access a channel or program that is blocked by one or more limits, you are asked to enter the four-digit system password to override the system lock.
The Menu System Options The Options menu lets you set up personal preferences for the look and feel of the system as well as how some of the features work. The Options menu lets you change how the system works. The following sections explain your options when changing your personal preferences. Follow the on-screen instructions to make changes to the system.
The Menu System About DSS Select About DSS from the Options menu to choose from a list of on-line Help topics. Point and select to find out about the specific parts of the DSS® system, then use the right arrow key to continue through each of the Help screens or press MENU•SELECT to return to the Help menu. Program Guide shows a screen-by-screen overview of the Program guide features. Menu System shows a screen-by-screen overview of the DSS® menu system.
The Menu System System Options System Test The System Test display screen is accessed through the Options menu, and allows you to initiate diagnostic procedures on the DSS® system. You should use this feature to get your Access Card number, or when your receiver doesn’t seem to be working correctly. There are four separate tests: signal, tuning, phone connection, and access card. A message screen appears, telling you whether the system passed each test.
The Menu System Picture Size The Picture size display screen allows you to choose between a standard TV screen and a Cinema option. A standard TV screen has an aspect ratio of 4:3; the Cinema option has an aspect ratio of 16:9. Data Port Let’s you choose whether the low speed data port is used for low speed data or communicating with the Home Control Base accessory. See the Home Control section in this book for more information.
The Menu System The Dish Pointing Menu Screen Follow these steps to obtain your dish pointing coordinates: 1. Turn on your television and satellite receiver. 2. Tune your television to the satellite receiver’s output channel. 3. Press MENU•SELECT on the remote or front panel to bring up the Main menu. 4. Use the arrows to highlight the “Dish Pointing” option, and then press MENU•SELECT to access the dish pointing screen.
The Menu System Using the On-Screen Signal Meter The signal strength meter is used to determine whether or not you are receiving the satellite signal, and it also indicates the strength of the satellite signal. Follow these steps to bring up the on-screen signal meter: 1. Turn on your television and satellite receiver. 2. Tune your television to the satellite receiver’s output channel. 3. Press MENU•SELECT on the remote or front panel to bring up the Main menu. 4.
The Menu System Home Control Home Control lets you remotely control several lamps and appliances through your DSS® receiver. To control these devices, you must connect a Home Control Data Interface to the receiver and a remote module to the device you want to control. These devices are available as accessories sold through your digital satellite dealer or the accessories order form at the back of this book. Once you have connected your Home Control devices, you can control them through the on-screen menus.
The Menu System 2. Select a device you would like to control. Keep track of devices by assigning a label. 3. Complete the on-screen sentence using the arrow buttons and MENU•SELECT. Press MENU•SELECT to scroll through the lists of appliances and locations. 4. Use the arrow buttons and MENU•SELECT to select the house and module codes that match the device’s remote module. Select Save Setup to complete the setup. Once the device is set up, there are two ways to control it.
The Menu System Fetch Menu The Fetch menu is a list of favorite menu items that you define. Press the FETCH button on the remote. The Fetch menu appears. You can select up to eight menu items to appear in this menu. The Fetch menu is a convenient way to call up frequently used menu items. Customize the Fetch Menu To add an item to the Fetch menu, you must first point to an item in the menu system. Not all menu items can be added to the Fetch menu.
Reference How It All Works ➣ Although the DSS® system is simple to use, there are a number of parts in the system. Don’t be overwhelmed. This section explains how these different parts work together to bring a picture to your screen. 1 First Things First Program Guides 3 The Menu System ➣ 2 What’s It For? This section also describes the controls located on the front and back of the receiver. ➣ What Else Can it Do? 4 Reference ➣ Your remote is capable of controlling other devices as well.
Reference Parts of the DSS® System One way to understand the DSS® system is to look at the different parts of the system—from the studio down to the DSS® receiver and remote control in your living room. Uplink Center Satellite Dish Antenna Satellite ➣ Authorization Center World View These parts make up the DSS® system “big picture.” Uplink Center Transmits programming up to the satellite. Satellite Relays the programming signals back to your satellite dish.
Reference Home View These parts are inside of or attached to your house. Satellite Dish DSS Receiver Telephone Jack Access Card 1 2 TV DSS VCR DSS FETCH AUX M POWER GUIDE ENU CLEAR AUD T S E L EC V OL C ALT. H+ WHO INFO OL GO BACK - 3 CH 6 V 2 MUTE 9 5 1 ANTENNA 8 4 D FORWAR 7 INPUT 0 PLAY PAUSE STOP REVERSE Remote Control RECORD DSS® Satellite Dish Picks up the satellite’s coded program information and relays it to your DSS® receiver.
Reference Controls and Buttons This part of the Reference sections discusses the controls and buttons located on the receiver and the remote control. ON/OFF INFO MENU SELECT ANTENNA The Access Card door slides open so that you can replace the card when necessary. Front Panel Controls ON/OFF INFO Turns the DSS® receiver’s power on or off. Brings up the on-screen channel banner. ANTENNA Switches the source of the video signal from DSS® satellite signals to an off-air antenna or cable signal.
Reference VCR CONTROL IN FROM ANT PHONE JACK S-VIDEO VIDEO R AUDIO L WIDE BAND DATA SATELLITE IN LOW SPEED DATA CH 4 OUT TO TV CH 3 REMOTE IN Back Panel Controls IN FROM ANT Use to connect an off-air antenna or cable TV signal to the DSS® system. OUT TO TV Use to connect the DSS® receiver to your TV. However, if your TV has audio/video jacks, you should use those jacks to get better picture and sound quality.
Reference Remote Control Buttons POWER VCR Tells the remote to control the TV. Tells the remote to control the VCR. POWER AUX Tells the remote to control an alternative device connected to your TV. GUIDE Brings up the on-screen program guide. Press the GUIDE button several times to toggle through the different types of guides. AUX MENU•SELECT Brings up the Main menu. If you are already in the menu system, press MENU•SELECT to select a highlighted choice.
Reference VOL UP/DOWN Adjusts the audio volume. DIGIT KEYS (0 - 9) Use the digit keys to tune directly to a channel. If you are in the menu system, use the digit keys to enter numbers for the time, date, channel and passwords. INPUT In TV and VCR mode, press the INPUT button one or more times to toggle through the available video inputs. ANT Lets you switch the source of the video signal from DSS® satellite signals to an off-air antenna or cable signal.
Reference Programming the Remote to Control Your TV To determine whether your remote needs to be programmed, turn the TV on, point the remote at the TV, and press the TV button. Then press CHAN UP or DOWN to see whether the TV responds to the remote commands. Follow these steps to program your remote to control your TV. 1. Turn on the TV. This remote may not operate all models of the brands that are shown. Use the codes shown in this manual, or on the sheet packed with your remote.
Reference Programming the Remote to Control Other Devices The AUX button is a device button that can be programmed to control a second VCR, a cable box, or a laserdisc player. This remote may not operate all models of the brands that are shown. Use the codes shown in this manual, or on the sheet packed with your remote. 1. Turn on the device to be programmed. 2. Look up your brand and its code number on code list on the following pages. 3. Press and hold the AUX button.
Reference Remote Codes TV Codes A-Mark.......................................... 102 Admiral ................................. 005, 114 Akai ....................................... 002, 103 Amtron ......................................... 064 Anam ..................................... 104,105 Anam National ..................... 038, 106 AOC ............... 011, 019, 027, 088, 107 Bell & Howell ........................ 005, 013 Candle ........................... 011, 027, 033 Citizen ...................
Reference VCR Codes Admiral ................................. 006, 079 Aiwa.............................................. 015 Akai ....... 003, 017, 022, 023, 063, 066 Audio Dynamics ................... 014, 016 Bell & Howell................................ 002 Broksonic ...................................... 010 Candle .................. 007, 009, 013, 044, ...................................... 045, 046, 052 Cannon ................................. 008, 053 Capehart .......................................
Reference Glossary The following is a list of terms used in this manual. There is also a glossary contained within the About DSS menu of your DSS® system. Access Card Identifies you to the DSS® service providers and is required for your DSS® system to work. Do not remove the access card except when a new card has been issued to replace the original. Alternate Audio Refers to the different audio channels that may be broadcast in conjunction with a video program. A foreign language translation is an example.
Reference Mailbox Stores incoming electronic messages sent to you by your program providers. The Mailbox is accessed through the on-screen menu system. Main Menu The first list of choices in the DSS® on-screen menu system. Press the MENU button on the remote or front panel to bring up the Main menu. Past Purchases Detailed list of the programs that you have already purchased and viewed.
Reference Troubleshooting The DSS® System Test allows you to run a basic diagnostics check on your DSS® system. If you are experiencing any trouble with your system, run the system test. Make sure that • All connections—jacks, cables, etc. are correctly in place. See the section, Connecting Your DSS® Receiver, for more information. • There are batteries in the remote, and that they are working correctly. • The access card is installed in the receiver.
Appendix A: Warranty Information Toll-Free Telephone Product Help You can reach Thomson Consumer Electronics at the following number: 1-800-679-4776 (Toll free inside U.S.A.) Thomson provides a toll-free telephone number to help you with any problems you may encounter with your DSS® System, as many problems can be diagnosed over the phone. If necessary, a replacement unit can be shipped to you. Please have your DSS® System model/serial number and date of purchase ready when you call.
Appendix A: Warranty Information How you get service: • Call 1-800-679-4776 and have your unit’s date of purchase and model/serial number ready. The model/serial number information is on the back of your receiver. • A representative will troubleshoot your problem over the phone. • If the representative determines that you should receive a replacement receiver you will be provided with a Return Authorization (RA) number and the location of a nearby exchange point if one exists.
Appendix A: Warranty Information What your warranty does not cover: • • • • • • • • • • • Acts of God, such as but not limited to lightning damage. Adjustment of customer controls. Damage from misuse or neglect. A unit that has been modified or incorporated into other products or is used for institutional or other commercial purposes. Batteries. Units purchased, serviced or operated outside the U.S.A. For units intended for use in Alaska, this warranty does not cover installation or the dish antenna.
Appendix B: FCC Regulations FCC Registration Information Your DSS® equipment is registered with the Federal Communications Commission and is in compliance with parts 15B and 68, FCC Rules and Regulations. 1. Notification to the Local Telephone Company. On the bottom of this equipment is a label indicating among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
Appendix C: Accessories Accessory Order Form for Digital Satellite Systems RG-6 Coaxial Burial Cable with weatherproof “F” connectors Description Part No. Price Qty Total RG-6 Coaxial Cable Stereo Audio/Video Cable with gold RCA-type connectors 12 feet D912 $12.95 25 feet D925 $15.95 50 feet D950 $21.95 75 feet D975 $29.95 100 feet D901 $29.95 6 feet D906 $12.95 12 feet D914 $14.
Appendix C: Accessories United States and Canada Orders Charge your order on your VISA, MasterCard, or Discover Card by filling in below To place your or der by phone, have your V isa, MasterCard or Discover Card ready and call the toll-free number listed below between 8AM and 8PM (EST) Monday through Friday or between 9AM and 5PM (EST) Satur day.
Index A About DSS 47 Access card 57 number 16 Accessories 73 All button 24 AlphaSort button 25 Alternative audio 49 Alternative data 49 Attractions Guide 22, 36 DSS back panel 59 front panel 58 system 4, 56 system test 68 troubleshooting 68 DSS receiver back panel 59 connecting 6 front panel 58 B E Back panel controls 59 Batteries installing in the remote 5 Buttons 60 Exiting menus 30, 31 program guides 22, 28 C Fetch customizing 54 items 54 menu 54 Front panel controls 58 Cancelling purchases 37 Ch
Index P R T Passwords 44 Pay-per-view programs 34 tuning to 34 Profiles channel lists 41 choosing 45 locking 44 menu 31, 41 ratings limits 42 spending limits 43 unlocking 45 viewing hours 43 Program guides 4, 17, 21 anatomy 18, 32 Attractions Guide 22 buttons 21 Channel Guide 22 default 20 Detail Guide 20 exiting 22, 28 Grid Guide 20 help 28 Logo Guide 22 scrolling 20 sorting 23 SurfGuide 20 tuning to a program 21 Programming the Remote 61 to control a TV 62 to control a VCR 62 to control other devices 6
If your DSS® system needs service, please contact your dealer or the nearest Servicenter from the yellow pages. Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. 10330 North Meridian Street Indianapolis, IN 46290 ©1997 Thomson Consumer Electronics, Inc.
