SATELLITE RECEIVER USER'S GUIDE
Safety Information WARNING To reduce risk of fire or shock hazard, do not expose this receiver to rain or moisture. WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN Cautions TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.
Table of Contents First Things First ................................................... 3 What is the Satellite System? ......................................................... 4 What’s in the Box ............................................................................ 5 Using This Manual ........................................................................... 6 The Point and Select Method ................................................... 7 Connecting Your Receiver to Your TV ....................
Table of Contents Locking a User’s Profile ........................................................... 44 Locking the System ................................................................. 44 Choosing Your Profile ............................................................. 45 Options .......................................................................................... 46 Look and Feel .......................................................................... 47 System Options ......................
First Things First Read the First Two Chapters 1 First Things First In First Things First, you’ll learn: • how to use this manual ➣ The first two chapters of the manual introduce you to your satellite system, and show you how to use the on-screen guides and menus.
First Things First What is the Satellite System? You’ve purchased the satellite system, so you already know a lot of the great things it offers. You know that the system uses the latest satellite technology to deliver television programming to your home. And you know that the transmissions are digital, so the quality of the picture and audio rivals that of laser discs and CDs. You know the dish is small—18 inches wide—and that it often can be installed in a matter of hours.
First Things First What’s in the Box The following items come with your receiver: • Receiver (with access card inserted) • Remote Control • VCR Controller POWER VCR SAT1 AUX SAT2 TV ON/OFF GUIDE FETCH INFO MENU MENU SELECT ELE C CLEAR CH+ ALT.
First Things First Using This Manual There are a couple of conventions used in this manual that might help you read it. • Words that appear in ALL CAPS indicate the name of a button. • The names of on-screen menu options are shown in italics. Important Note about This User’s Manual This manual assumes that your system has been installed, meaning: 1. The satellite dish antenna has been installed, correctly pointed at the satellite, and connected to your receiver. 2.
First Things First The Point and Select Method Point and Select is the two-step method you use to navigate through the menu system and program guides. Once you know how to point and select, you can explore the menus to learn more about how your system works. 1. Point For example, to point down (that is, to move the highlight toward the bottom of the screen), press the down arrow. To point right, press the right arrow. MENU T ELE C S You point by pressing the arrow keys on the remote or front panel.
First Things First Connecting Your Receiver to Your TV During the satellite dish installation, the receiver may have been connected to your TV with just a coaxial cable for the system test. Depending on what components you have, another connection may provide better picture and audio quality. The following sections provide cable and connection information to help you decide what connection is best for you.
First Things First Jacks and Cables S-Video Jack and Cable The S-Video jack provides the best picture quality for your system. This jack is available on many TVs and is used in conjunction with audio cables to connect the receiver to your TV. Remember also to connect the left and right audio cables because the S-Video jack carries only the picture signal, not the sound.
First Things First Connection A TV IN S-VIDEO VIDEO R AUDIO L Best Picture and Sound Quality SATELLITE DISH To use this connection you must have: • TV with separate RF, audio/video, and S-Video inputs (jacks) • VCR with RF and audio/video inputs • Coaxial, audio/video, and S-Video cables To connect TV, VCR and antenna or cable box: 1. Connect coaxial cables as shown.
First Things First Connection B TV IN VIDEO R AUDIO L Very Good Picture and Sound Quality SATELLITE DISH To use this connection you must have: • TV with separate RF and audio/video inputs (jacks) SATELLITE RECEIVER OUT TO TV IN FROM ANT • VCR with RF and audio/video inputs • Coaxial and audio/video cables CH4 CH3 VIDEO R VIDEO R AUDIO AUDIO L L SATELLITE IN CABLE OR OFF-AIR ANTENNA To connect TV, VCR and antenna or cable box: 1. Connect coaxial cables as shown.
First Things First Connection C TV IN SATELLITE DISH Good Picture and Sound Quality To use this connection you must have: • TV with RF input (jack) • VCR with RF and audio/video inputs • Coaxial and audio/video cables To connect TV, VCR, and antenna or cable box: SATELLITE RECEIVER OUT TO TV VIDEO R VIDEO R CH4 CH3 VCR IN FROM ANT CH3 CH4 VIDEO IN L AUDIO L SATELLITE IN CABLE OR OFF-AIR ANTENNA AUDIO IN R 1. Connect coaxial cables and audio/video cables as shown.
First Things First Connection D TV IN Good Picture and Sound Quality SATELLITE DISH To use this connection you must have: • • TV with RF input SATELLITE RECEIVER CABLE OR OFF-AIR ANTENNA OUT TO TV IN FROM ANT Coaxial cables CH4 CH3 VIDEO R VIDEO R AUDIO AUDIO L L SATELLITE IN To connect TV and antenna or cable box: 1. Connect coaxial cables as shown. To receive programming: • Tune TV to channel 3 or 4 (depending on how you set the CH3/CH4 switch on the back of the receiver.
First Things First Connecting the VCR Controller In order for the satellite receiver and VCR to communicate, you need to attach the VCR Controller to the back of the receiver. Back of Satellite Receiver VCR CONTROL OUT TO TV S-VIDEO IN FROM ANT VIDEO R AUDIO L PHONE JACK SATELLITE IN LOW SPEED DATA CH3 CH4 1. Plug the VCR Controller into the VCR CONTROL jack on the back of the receiver. Front of VCR 2. Affix the other end to the remote sensor on your VCR.
First Things First Selecting a VCR Type You need to tell the satellite receiver which VCR brand you are using. 1. Press MENU•SELECT on the remote to bring up the Main menu. 2. Point to Options and press MENU•SELECT. 3. Point to System Options and press MENU•SELECT. 4. Point to Set VCR Type and press MENU•SELECT. The Set VCR Type screen lets you enter a code for your VCR. 5. Use the arrows or digit keys to input the correct code for your VCR brand.
First Things First Interactive Setup If you self-installed your satellite dish antenna, you may have already used the interactive setup to find the dish pointing coordinates, acquire and fine-tune the signal, and run a system test. If you need to run the interactive setup again, select Options from the Main menu, then select Interactive Setup. If you just want to check your dish pointing coordinates, or run the signal strength meter, select Dish Pointing from the Main menu.
Program Guides What is a Program Guide? 1 First Things First 2 Program Guides 3 The Menu System ➣ Using the program guide is easy as long as you remember the Point and Select rule. Point to items on the screen by pressing the arrow keys on the remote or front panel. Then, press MENU•SELECT to tune to that program. ➣ A program guide is an on-screen programming schedule. There are several types of guides, each presenting the schedule in a different format.
Program Guides Anatomy of a Program Guide The following diagram shows you the kind of information you will see in the program guides.
Program Guides Anatomy of The Channel Banner Some of the items you select in the guides can also be selected in the channel banner. Program titles and information Takes you to the Main menu Locks and unlocks the system Sorts the guide alphabetically by title “Family” is one of five selectable Profiles Use Home Control or Data Port Read mail from program providers Searches guide for specific information The channel banner appears whenever you tune to a channel, exit a guide, or press INFO on the remote.
Program Guides Using the GUIDE Button Each press of the GUIDE button takes you to an alternate type of program guide. The Detail Guide The Detail Guide shows five channels in a time-and-channel format, with program information for the highlighted program. The Grid Guide The Grid Guide shows seven channels in a time-and-channel format. The SurfGuide The SurfGuide displays a half-hour format. Press the right arrow button to extend the SurfGuide to a two-hour format.
Program Guides Tuning to a Program To tune directly to a current program listed in the guide, point to the program and press MENU•SELECT. To see information about a program in the guide, press INFO. The Program Details screen appears and gives you several options.
Program Guides The Channel Guide Displays a channel’s programming schedule in a channel-bychannel format. The Logo Guide Displays channel logos for the current user’s profile. The Attractions Guide Displays a list of channels that show coming attractions and special events information. You can point to any program and tune to that channel, get more information, or set a timer to record.
Program Guides Sorting the Guides Sorting the guide is a way of organizing the guide to show only the types of programs that interest you. There are several onscreen buttons that sort the guide in different ways. The Sorting buttons appear at the bottom of the Grid Guide and Detail Guide. Topics The Topics button sorts the guide according to the current user’s preferences. Select the Topics button to sort the guide. The Topics button changes to the Topics Themes button.
Program Guides Movies Select the Movies button to list movies only. After selecting Movies, the Movies button changes to a Movies Themes button. Select the Movies Themes button to sort the guide to list specific types of movies, such as comedies or musicals. Movies button Movies Themes button Select a Movies Themes that interests you. Sports Select the Sports button to list sporting events only. After selecting Sports, the Sports button changes to a Sports Themes button.
Program Guides AlphaSort AlphaSort lists in alphabetical order all the program titles in the current guide. Select the AlphaSort button to search for specific program titles that are in the current program guide. Use the arrow button to highlight a character, then press MENU•SELECT. AlphaSort button For example, to search for the program, Auto Racing, the first letter you should enter is “A”. (Words like “The”, “A” and “An” appear at the end of a title.
Program Guides Scout The Scout button lets you assign “Scouts” to search the guide for very specific program information, such as actor’s names or program descriptions. Select the Scout button to view the available scouts. Scout button Point to an available Scout, and select it. Select the Enter Text button to set up the information the Scout will look for in the program guide. Use the on-screen keyboard to enter the desired search parameters.
Program Guides Other Guides The Other Guides button lets you sort the guide by different variables, such as future times, user profile channel lists, and channel groups. You can then choose a guide format to view the program information. Other Guides button Select the Other Guides button. You can select multiple sort parameters. For example, you could sort the guide by pay-perview movies that are available at a future time.
Program Guides The other buttons Exit Exits the guide and returns you to normal viewing on the current channel. Press MENU•SELECT to continue. Exit button Help Brings up additional information about the guide. Press MENU•SELECT to continue. Help button Down Arrow The arrow button allows you to scroll down through other channels in the guide. Point to the down arrow, and then press MENU•SELECT to scroll down through the program guide. Arrow button The Main menu Brings up the Main menu.
The Menu System What’s a Menu? ➣ The system menu is a list of choices, just like a menu in a restaurant. And, just as a restaurant menu is divided into sections such as appetizers, entrees, and desserts, the on-screen menus are also separated into sections to help you find the information you need. 1 First Things First Program Guides 3 The Menu System 4 Reference 5 Appendices ➣ 2 Don’t Forget Point and Select ➣ As with all of the on-screen displays, you use Point and Select to navigate.
The Menu System Using the Menu System To bring up the Main menu, press MENU•SELECT on the remote. Use point and select to choose an item from the Main menu. To use the menu system, you need to know the Point and Select rule. Use the arrows on the remote to point to an item on the screen, and then press MENU•SELECT to select it. Exit and Help There are Exit and Help buttons at the top of most screens. Point to Exit and press MENU•SELECT to leave that screen.
The Menu System Menu Descriptions This section briefly describes each of the available Main menu options. More information about each menu and its features is included later in this chapter. Program Guide Shows the on-screen programming schedules. Mailbox Use to read mail messages from your program providers. Purchases Use to review or cancel upcoming purchases, and to review past purchases.
The Menu System The Program Guide Selecting Program Guide brings up your default program guide: the Detail Guide, the Grid Guide or SurfGuide. Anatomy of a Program Guide The following diagram shows you the kind of information you will see in the Detail Guide and Grid Guide.
The Menu System The Mailbox The mailbox shows you messages that are sent—or “mailed”— from your program providers. For example, you may receive a message calling your attention to a new service. How to tell when you have mail There are two ways to tell if you have mail, depending on whether the receiver is turned on or off. • If the receiver is turned on, the mail icon in the channel banner is highlighted. • If the receiver is turned off, the power light on the front panel of the receiver flashes.
The Menu System Pay-Per-View Programs Pay-per-view programs (PPV) are programs that you purchase— like a movie ticket—on an event-by-event basis. For instance, there might be a specific channel that runs nothing but previews for movies. After previewing the movie, you can purchase it or find out more details about it. PPV programs can also be found in the program guide. Purchasing and Previewing There are several ways to purchase and preview PPV movies and events: • Tune to a PPV program’s channel.
The Menu System Using the Program Guide for PPV Programs When you use the program guide to select a PPV program, the Program Details screen gives you a few more options. The Program Details screen gives you several options.
The Menu System Using the Attractions Guide Your program providers may offer future programming events not currently listed in your Program guide. These events are called “coming attractions,” and can be previewed in the Attractions Guide. 1. Press the GUIDE button until the Detail Guide or Grid Guide appears on-screen. 2. Use the down arrow button to move the highlight to the bottom of the screen. 3. Point to and select the Other Guides button. 4. Point to and select the Attractions Guide.
The Menu System Using the Purchases Menu The Purchases menu allows you to review upcoming and past purchases. The Purchases menu shows you upcoming or past purchases, and spending limits. The list of purchases may be longer than one screen; use the down arrow keys to see more items. The display also shows the title, channel, date, time, and cost of each program. • Note that the Past Purchases list might be modified after each billing cycle and still show purchases for which you have already paid.
The Menu System Spending Limits Use the Spending Limit option to indicate a per-event spending limit for pay-per-view programs. 1. Point to Spending Limit, and press MENU•SELECT. You can set a per-event spending limit for each Profile. 2. Use the digits on the remote or use the arrow keys to enter a single-program spending limit. After a spending limit is set and the system is locked, you must enter a password to purchase a pay-per-view program that costs more than your spending limit allows.
The Menu System Timers Feature The Timers feature allows you to preset your system to automatically tune to a particular channel at a predetermined time. To use the Timers feature, select Timers from the Main menu to bring up the Timers screen. Select a Timer (1-8) and then use the arrow keys to complete the on-screen sentence. When the sentence is complete, select Run Timer. Complete the on-screen sentence to set up a timer.
The Menu System Schedule a Timer with the RECORD Button You can schedule a recording directly from the guide. 1. With a program highlighted, press the RECORD button on the remote. The Program Details appears on-screen. 2. To schedule a timer to record, select: • Record Program to set a timer to record the program • Buy and Record to purchase the program and set up a timer to record the program. (Some Buy and Record programs may have a different purchase price.
The Menu System Profiles When you select Profiles from the Main menu, the first screen you see is the User Profiles control panel. In addition to the Family profile, you can create as many as four different profiles that can be easily accessed by using the WHO button on the remote control. You can personalize how the profile looks on-screen by entering a name and selecting a picture. You can personalize each profile. You can also edit the user profiles. Select a profile from the Edit Users control panel.
The Menu System Add or Delete All Channels You might be able to save time when creating a channel list by using the Add All Chans option or the Delete All Chans option to either add all channels or delete all channels before removing or adding individual channels. Also, program providers may make additional channels available. To prevent new channels from appearing in a profile channel list, choose Delete All Chans and checkmark only the channels you want to appear in the list.
The Menu System Viewing Hours Use the Viewing Hours option to limit the total amount of time, as well as the viewing hours a user can watch programming. 1. Point to Viewing Hours, and press MENU•SELECT. You can limit viewing seven days a week. 2. Use the digits on the remote or point to the + or – and press MENU•SELECT to complete the on-screen sentence. Choose how many hours can be viewed each day (0-24 hours) and when programming can be viewed.
The Menu System Locking a User’s Profile Each user can be assigned a personal password to lock his or her profile. When a password is assigned, the user must enter the password before he or she can view programs using that profile. Profile passwords do no allow access to, or editing of the profile limits. You must enter the system password to edit profile limits. 1. Point to Lock User and press MENU•SELECT. Each user can have a password. 2.
The Menu System Unlocking the System When the system is unlocked, the channel, spending, viewing, and ratings limits, that you have set are no longer in effect. 1. Point to Unlock System and press MENU•SELECT. 2. Point to Yes and press MENU•SELECT to confirm that you want to unlock the system. Session Unlock If your system is locked and you attempt to access a channel or program that is blocked by one or more limits, you are asked to enter the four-digit system password to override the system lock.
The Menu System Options The Options menu lets you set up personal preferences for the look and feel of the system as well as how some of the features work. The Options menu lets you change how the system works. The following sections explain your options when changing your personal preferences. Follow the on-screen instructions to make changes to the system.
The Menu System Remote Control shows an on-screen display of the remote control. Point to the different remote buttons to see a brief description of the highlighted button. Front Panel shows an on-screen display of the satellite receiver front panel. Point to the different front panel features to see a brief description of the highlighted feature. Back Panel shows an on-screen display of the satellite receiver back panel.
The Menu System New Access Card Periodically, your program provider may issue you a replacement access card. The New Access Card Setup display screen allows you to transfer the information from the old card onto the new one. Follow the display screen prompts to initialize your new card. Once you have transferred the information to the new card, your old card becomes invalid. Because your specific account information is stored in the access card, power failures should have no effect on your system.
The Menu System Audio Language When you select Audio Language from the Options menu, the Audio Language display screen comes up. Point to the audio language or audio type you want and press MENU•SELECT. The system will then automatically set the audio program to the selected audio program type when that type is available. There are two ways to change the audio: • Press ALT AUD on the remote to temporarily change the Audio program while tuned to the current channel.
The Menu System The Dish Pointing Menu Screen Follow these steps to obtain your dish pointing coordinates: 1. Turn on your television and satellite receiver. 2. Tune your television to the satellite receiver’s output channel. 3. Press MENU•SELECT on the remote or front panel to bring up the Main menu. 4. Use the arrows to highlight the “Dish Pointing” option, and then press MENU•SELECT to access the dish pointing screen.
The Menu System Using the On-Screen Signal Meter The signal strength meter is used to determine whether or not you are receiving the satellite signal, and it also indicates the strength of the satellite signal. Follow these steps to bring up the on-screen signal meter: 1. Turn on your television and satellite receiver. 2. Tune your television to the satellite receiver’s output channel. 3. Press MENU•SELECT on the remote or front panel to bring up the Main menu. 4.
The Menu System Home Control Home Control lets you remotely control several lamps and appliances through your satellite receiver. Home Control setup The Home Control Data Interface connects to the LOW SPEED DATA port on the back of the receiver. Once connected, you must tell the receiver to use this port for Home Control. 1. Press MENU•SELECT to bring up the Main menu. 2. Point to and select Options. 3. Point to and select System Options. 4.
The Menu System 4. Use the arrow buttons and MENU•SELECT to select the house and module codes that match the device’s remote module and label the module. Select Save Setup to complete the setup. Device Control Once the device is set up, there are two ways to control it; with the menu system, or with a timer. Select a device from the Home Control menu screen. You can then; turn it on, turn it off, or adjust the brightness for lamp modules. Select Edit Setup to change a device.
The Menu System Fetch Menu The Fetch menu is a list of favorite menu items that you define. Press the FETCH button on the remote. The Fetch menu appears. You can select up to eight menu items to appear in this menu. The Fetch menu is a convenient way to call up frequently used menu items. Customize the Fetch Menu To add an item to the Fetch menu, you must first point to an item in the menu system. Not all menu items can be added to the Fetch menu.
Reference How It All Works ➣ Although the system is simple to use, there are a number of parts in the system. Don’t be overwhelmed. This section explains how these different parts work together to bring a picture to your screen. 1 First Things First Program Guides 3 The Menu System ➣ 2 What’s It For? This section also describes the controls located on the front and back of the receiver. ➣ What Else Can it Do? 4 Reference ➣ Your remote is capable of controlling other devices as well.
Reference Parts of the System One way to understand the system is to look at the different parts of the system—from the studio down to the satellite receiver and remote control in your living room. Uplink Center Satellite Dish Antenna Satellite ➣ Authorization Center World View These parts make up the system “big picture.” Uplink Center Transmits programming up to the satellite. Satellite Relays the programming signals back to your satellite dish.
Reference Home View These parts are inside of or attached to your house. Satellite Dish Satellite Receiver Telephone Jack Access Card 1 2 TV DSS VCR DSS FETCH AUX M POWER GUIDE ENU CLEAR AUD T S E L EC V OL C ALT. H+ WHO INFO OL GO BACK - 3 CH 6 V 2 MUTE 9 5 1 ANTENNA 8 4 D FORWAR 7 INPUT 0 PLAY PAUSE STOP REVERSE Remote Control RECORD Satellite Dish Antenna Picks up the satellite’s coded program information and relays it to your receiver.
Reference Controls and Buttons This part of the Reference sections discusses the controls and buttons located on the receiver and the remote control. ON/OFF INFO MENU SELECT ANTENNA The Access Card door slides open so that you can replace the card when necessary. Front Panel Controls ON/OFF Turns the receiver’s power on or off. INFO Brings up the on-screen channel banner. ANTENNA Switches the source of the video signal from satellite signals to an off-air antenna or cable signal.
Reference OUT TO TV S-VIDEO VIDEO R AUDIO L DIGITAL AUDIO OUTPUT AUX RF ANT IN VCR CONTROL SATELLITE IN LOW SPEED DATA PHONE JACK CH 4 IN FROM ANT CH 3 Back Panel Controls OUT TO TV Use to connect the receiver to your TV. However, if your TV has audio/video jacks, you should use those jacks to get better picture and sound quality. IN FROM ANT Use to connect an off-air antenna or cable TV signal to the system.
Reference Remote Control Buttons POWER Turns the device you are controlling on or off. TV Tells the remote to control the TV. POWER AUX Tells the remote to control an alternative device connected to your TV. SAT1/SAT2 Lets you control two satellite receivers. Turns on the receiver and tells the remote to control system functions. SAT1 is the default. Choose SAT2 in the System Options control panel. SAT1 AUX SAT2 TV GUIDE FETCH MENU WHO ELE C CLEAR INFO CH+ ALT.
Reference VOL UP/DOWN Adjusts the audio volume. DIGIT KEYS (0 - 9) Use the digit keys to tune directly to a channel. If you are in the menu system, use the digit keys to enter numbers for the time, date, channel and passwords. INPUT In TV and VCR mode, press the INPUT button one or more times to toggle through the available video inputs. ANT Lets you switch the source of the video signal from satellite signals to an off-air antenna or cable signal.
Reference Programming the Remote to Control Your TV To determine whether your remote needs to be programmed, turn the TV on, point the remote at the TV, and press the TV button. Then press CHAN UP or DOWN to see whether the TV responds to the remote commands. Follow these steps to program your remote to control your TV. 1. Turn on the TV. This remote may not operate all models of the brands that are shown. Use the codes shown in this manual, or on the sheet packed with your remote.
Reference Programming the Remote to Control Other Devices The AUX button is a device button that can be programmed to control a second VCR, a cable box, or a laserdisc player. This remote may not operate all models of the brands that are shown. Use the codes shown in this manual, or on the sheet packed with your remote. 1. Turn on the device to be programmed. 2. Look up your brand and its code number on code list on the following pages. 3. Press and hold the AUX button.
Reference Remote Codes TV Codes A-Mark .......................................... 102 Admiral ................................. 005, 114 Akai ....................................... 002, 103 Amtron ......................................... 064 Anam ..................................... 104,105 Anam National ..................... 038, 106 AOC ............... 011, 019, 027, 088, 107 Bell & Howell ........................ 005, 013 Candle ........................... 011, 027, 033 Citizen ...................
Reference VCR Codes Admiral ................................. 006, 079 Aiwa .............................................. 015 Akai ....... 003, 017, 022, 023, 063, 066 Audio Dynamics ................... 014, 016 Bell & Howell ................................ 002 Broksonic ...................................... 010 Candle .................. 007, 009, 013, 044, ...................................... 045, 046, 052 Canon ................................... 008, 053 Capehart ...................................
Reference Glossary The following is a list of terms used in this manual. There is also a glossary contained within the System Info menu of your system. Access Card Identifies you to the system service providers and is required for your system to work. Do not remove the access card except when a new card has been issued to replace the original. Attractions Previews of special programs broadcast by your program provider.
Reference Mailbox Stores incoming electronic messages sent to you by your program providers. The Mailbox is accessed through the on-screen menu system. Main Menu The first list of choices in the system on-screen menus. Press the MENU button on the remote or front panel to bring up the Main menu. Past Purchases Detailed list of the programs that you have already purchased and viewed.
Reference Troubleshooting The System Test allows you to run a basic diagnostics check on your satellite system. If you are experiencing any trouble with your system, run the system test. Make sure that • All connections—jacks, cables, etc. are correctly in place. See the section, Connecting Your Receiver, for more information. • There are batteries in the remote, and that they are working correctly. • The access card is installed in the receiver.
Appendix A: Warranty Information Repair Help Thomson Consumer Electronics offers hardware repair service should you encounter any problems with your system. Many problems can be diagnosed over the phone, or if necessary, a replacement unit can be shipped to you. Please have your system model, serial number and date of purchase ready when you call. If your unit is out of warranty, we will quote the cost of an exchange unit to you.
Appendix A: Warranty Information How you get service: • • • • Call 1-800-679-4776 and have your unit’s date of purchase and model/serial number ready. The model/serial number information is on the back of your receiver. A representative will troubleshoot your problem over the phone. If the representative determines that you should receive a replacement receiver you will be provided with a Return Authorization (RA) number and the location of a nearby exchange point if one exists.
Appendix A: Warranty Information What your warranty does not cover: • • • • • • • • • • • Acts of God, such as but not limited to lightning damage. Adjustment of customer controls. Damage from misuse or neglect. A unit that has been modified or incorporated into other products or is used for institutional or other commercial purposes. Batteries. Units purchased, serviced or operated outside the U.S.A. and Alaska.
Appendix B: FCC Regulations FCC Registration Information Your system equipment is registered with the Federal Communications Commission and is in compliance with parts 15B and 68, FCC Rules and Regulations. 1. Notification to the Local Telephone Company. On the bottom of this equipment is a label indicating among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
Appendix C: Accessories Accessory Order Form for Satellite Systems RG-6 Coaxial Burial Cable with weatherproof “F” connectors Description SAT1 AUX TV SAT2 FETCH MENU CLEAR CH+ ALT. AUD T ELE C S WHO INFO VOL VOL MUTE 1 CH- GO BACK 2 3 4 5 6 7 8 9 INPUT ANTENNA 0 REVERSE RECORD PLAY STOP FORWARD D912 $12.95 25 feet D925 $15.95 50 feet D950 $21.95 75 feet D975 $29.95 Remote Control replaces a lost remote. Or, order a second remote for convenience. D901 $35.
Appendix C: Accessories United States and Canada Orders Charge your order on your VISA, MasterCard, or Discover Card by filling in below To place your order by phone, have your Visa, MasterCard or Discover Card ready and call the toll-free number listed below between 8AM and 10PM (EST) Monday through Friday or between 9AM and 5PM (EST) Saturday.
Index A E M Access card 57 number 16 Accessories 73 All button 24 AlphaSort button 25 Alternative data 49 Attractions Guide 22, 36 Audio Language 49 Exiting menus 30, 31 program guides 22, 28 Mailbox checking your mail 33 deleting mail 33 icon 19 Main menu 28, 29, 33 Menu system 4 exit 30 help 4, 30 icons 39, 45, 53 navigation 7 Menus Dish Pointing 31, 50 Home Control 31, 52 Mailbox 31, 33 Options 31, 46 Profiles 31, 41 Program Guide 31 Purchases 31 Timers 31, 39 Movies button 24 F Fetch customizing 5
Index Program guides 4, 17, 21 anatomy 18, 32 Attractions Guide 22 buttons 21 Channel Guide 22 default 20 Detail Guide 20 exiting 22, 28 Grid Guide 20 help 28 Logo Guide 22 scrolling 20 sorting 23 SurfGuide 20 tuning to a program 21 Programming the Remote 61 to control a TV 62 to control a VCR 62 to control other devices 63 Purchases 34 cancelling 37 menu 31, 37 previewing 34 reviewing 37 spending limits 38 R Ratings limit 42 RECORD button 40 Receiver back panel 59 connecting 6 front panel 58 Recording wi
If your system needs service, please contact your dealer or the nearest Servicenter from the yellow pages. Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. The following materials were used in printing this publication: 10330 North Meridian Street Indianapolis, IN 46290 85% THIS PAPER CONTAINS 85% RECYCLED MATERIAL. ©1998 Thomson Consumer Electronics, Inc.
