WiFi Camera Caregiver System User Guide What’s inside Welcome!......................................................................................................................................2 al Getting Started.............................................................................................................................2 ov r p Connection Troubleshooting...............................................................................................7 ap Tour of the system.................
Ge Welcome! This WiFi Camera Caregiver System makes it easy to care for your loved one from virtually anywhere! This guide takes you through the steps to get started! Step 1: Unpack Alert remote WiFi camera The accessories: Before you start... Make sure you read the Important Information sheet included in this package.
Getting Started Getting Started Step 2: Test your WiFi signal Your camera needs a strong enough signal from your WiFi router in order to send its video signal. Here’s how to test it. First, go to where you want to put the camera. Make sure your smartphone or other portable wireless device is connected to the WiFi network you want to test. Look at the WiFi icon on your device screen to see the strength of the connection.
Getting Started Step 4: Install the App on your phone In the Google Play or Apple App Stores, search for “RCA SMARTVIEW” and look for the icon shown here. Then download and install the App. P N Step 5: Launch the App Once the RCA SmartView App has installed on your smartphone or tablet, press the icon to launch the App.
Getting Started Step 7: Pair the RCA SmartView camera with the App Make sure the RCA SmartView App is open on your phone or tablet. Also make sure that your phone or table is connected to your WiFi network. Camera list FPO Add camera FPO To name the camera you’re setting up: Press in the Camera name field and enter the name you want to use. To scan the QR code on the camera: Find the QR code on the bottom of the camera. Position your smartphone or tablet so that its camera can scan this QR code.
Getting Started FPO The App will ask you to press the SET button on the bottom of the camera and enter the name (WIFI SSID) and password of your WiFi network. Find the SET button on the bottom of your WiFi camera. Press it for one second (until the camera gives an audio signal). FPO Enter the name (WIFI SSID) and password for your home WiFi network in the App.
to l see e App on the turn s— r first Getting Started SSID) r the Connection Troubleshooting + Make sure your phone or tablet is connected to the WiFi network you want to use. + Make sure the camera is getting a good signal from your WiFi router. See step 3 for more information. + Test your WiFi network with other devices to make sure its working. + Double check that you’ve entered the correct password for your WiFi network in the App. + Make sure your router is broadcasting its SSID (name).
Getting Started Step 8: Choose the camera from the home screen Step 9: Pair the Alert Remote with your camera Camera list FPO Nursery FPO Add camera FPO 8 Press the part of the home screen showing the camera you set up in order to choose this camera. In the App, press the icon in the upper right corner of the Camera View screen. This accesses the Settings menu. In the Settings menu, press the Emergency button option to set up the Alert Remote with your camera.
utton the e the tch g this ons ish TOUR OF THE SYSTEM Camera View Screen Tour of the system FPO (Settings) accesses the Settings menu for this camera. Press this icon to adjust the WiFi and other settings. Camera view shows you the image from your camera. Pan and tilt the camera by swiping on the screen left/right or up/down. Zoom the camera by pinching the screen where you want to zoom.
(Snapshot) takes a still photo of the camera video. The snapshot file is saved to your smartphone or tablet. SNAPSHOT Tour of the system FPO (Talk) lets you speak through this camera’s built-in speaker. Press and hold this icon to start speaking. TALK SOUND (Sound) turns the sound from the camera on and off. NOTE: The RCA SmartView App and camera do not time out. Your phone’s screen, however, probably does.
eaker. . out. ne he not. er Camera (front) Camera (back) Nighttime sensor adjusts the camera sensitivity to the amount of ambient light. Adjustable antenna communicates wirelessly with your WiFi network. Microphone picks up sound around the camera. POWER button (right side) turns the camera on and off (press and hold). Thermal sensor detects the temperature around the camera. DC In jack plugs into your power cable to power the camera.
Camera (bottom) Tour of the system Mounting keyholes let you mount the camera on a wall (mounting screws included). MICRO-SD slot (left side) accepts a micro-SD card (not included) for storage of automatic photos/ video. SET starts the WiFi setup process (press and hold). QR code passes the camera ID information to the App during the WiFi setup process.
cluded onal FPO In the Camera View screen, press the (Settings) icon to customize your WiFi camera’s setup. This chapter takes you through the settings you can customize, one by one.
Emergency button When the SOS button is pressed... The alarm on the camera sounds and you receive an alert notification on your phone. Pressing on the notification takes button you to live video. Press the on screen to initiate 2-way talk with the camera and stop the camera alarm (otherwise, the camera alarm will time out after 2 minutes). TALK The Emergency button option lets you set up your Alert Remote to trigger an alarm through the App when pressed.
Sound detection You can set up the App and camera so that you get a notification on your phone and the camera automatically records video when the camera detects sound. To set up sound detection: In the Settings menu, press the Sound detection sensitivity setting you want to use: OFF, Low, Default, or High. Note: You might want to test different levels of sensitivity for this setting, to find the best fit for your environment and preference.
Temperature alarm These alerts tell you when the temperature around the camera is too hot or too cold. 1 2 In the Settings menu, press Temperature alarm. In the Temperature alarm menu, press Edit at the top of the screen to change the settings. Everyday use To change from degrees Fahrenheit to Celsius: Press the C. To set a high temperature alert: Press the switch next to High temperature alert. Then set the temperature you want for the high temperature alert.
of the the C. o want o Low or s) you Rotate video 180 degrees This option lets you reverse the orientation of the Camera View video. Press the switch to toggle it on and off. Night vision This option lets you configure the camera’s IR light for viewing nighttime video. Press it to access the Night vision menu. Share with friends This camera lets you share monitoring with family, so that they can keep track of your loved one as well.
Camera time check The camera’s internal clock might need to be periodically synchronized with your phone’s clock. If you notice the two times don’t match, choose Camera time check in the App’s Settings menu, and follow the directions on the page that appears. The App will sync the current camera’s clock with your phone or tablet’s clock.
ou use card ed ystem n. Most issues with the RCA WiFi Camera Caregiver system can be solved by following one of the troubleshooting tips below. For additional assistance, please call 1-833-236-6561. I can’t connect the WiFi camera to my network. + Make sure your phone or tablet is connected to the WiFi network you want to use. + Make sure the camera is getting a good signal from your WiFi router. See page 3 for more information. + Make sure your router is broadcasting its SSID (name).
+ Make sure that Wi-Fi signal is 2.4GHz. The RCA WiFi camera does not support 5GHz WiFi. + Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption method. The WiFi camera’s indicator light flashes green. + The camera is being actively viewed. I don’t see video from the camera on my phone/tablet. + Make sure the camera is turned on and is plugged in to a working outlet.
I can’t pan/tilt the camera from my phone or tablet. + Make sure you’re swiping on the video from the camera on your phone or tablet. Pan and tilt the camera by swiping on the screen left/right or up/down. Zoom the camera by double-tapping the screen. + Make sure the camera is moving freely. In certain positions, the camera might bump into the stand neck. If the neck is in the way, pan or tilt the camera in the other direction so that you have a free range of movement. side the The App is frozen.
Motion alerts don’t work. + You might need to adjust the sensitivity of the alerts—for example, if Motion detection is set to Low, alerts will not come as often as when Motion detection is set to Medium or High. To adjust this setting, go to Settings > Motion detection. + If you have multiple cameras, you might need to set an alert for the camera you’re using—motion alerts need to be set separately for each camera. + The App gives a maximum of 2 notifications every 4 minutes. Sound alerts don’t work.
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