DECT 6.0 Cordless Handset with Caller ID User’s Guide This accessory handset is only for use with Model 25423, 25424, or 25425 base units. Please read this manual before operating this product for the first time.
Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Important Information The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
Important Information Licensing Licensed under US Patent 6,427,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Table of Contents Important Information............................2 Equipment Approval Information................2 Interference Information............................3 Hearing Aid Compatibility (HAC)...............3 Licensing...................................................4 FCC RF Radiation Exposure Statement.......4 Introduction...........................................7 Introduction..............................................7 Before Your Begin.....................................
Table of Contents Caller ID.............................................24 Deleting the Current Caller ID Record.. 24 Deleting All Caller ID Records............... 24 Caller ID Errors....................................... 24 Call Waiting Caller ID............................. 24 Other Information................................25 Changing the Battery..............................25 Battery Safety Precautions....................... 25 Belt Clip Operation.................................
Introduction Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on purchasing this RCA telephone. This system operates in the DECT 6.0 frequency range.
Connections and Setup Before Your Begin Parts Checklist Make sure your package includes the items shown here. AC power adaptor Belt clip Cordless handset charger Cordless RF module Cordless handset Handset battery Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. Important Installation Information • Never install telephone wiring during a lightning storm.
Connections and Setup Important Installation Guidelines • Install near an electrical power outlet. • Your handset charge cradle should be placed on a level surface such as a desk or table top. • Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and fluorescent lighting. • Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight. • Avoid areas of excessive moisture or extremely low temperature.
Connections and Setup 3. Plug the battery pack cord into the jack inside the compartment. NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way. 4. Place the battery pack in recessed area of the handset battery compartment. 5. Close the battery compartment by pushing the door up until it snaps into place.
Connections and Setup Handset Layout Display Menu (button) Delete/Mute (button) VOL 5 (volume up button) Privacy (button) Talk (button) DIR (button) Int/Transfer (button) Conf/Store (button) Visual Ring Indicator Select/Save (button) Headset Jack Format/Redial (button) Line (button) End (button) CID (button)--Only applicable for 25424/25 VOL 6 (volume down button) # Pause (button) Flash/Exit (button) Hold (button) Handset Charge Cradle charge indicator 11
Connections and Setup Telephone Setup This handset has several programmable functions. NOTE: Use the Select/Save button to go into the sub-menu, and use the Exit button to go to the previous menu. Language 1. Press the Menu button once, LANGUAGE will show in the display. 2. Press the Select/Save button to select. 3. Press the VOL ( 6 or 5) button on the handset to select ENGLISH, FRANCAIS, or ESPANOL. The default is “ENGLISH”. 4. Press the Select/Save button again to store the setting. Ring Melody 1.
Connections and Setup Auto Talk 1. Press Menu button once, then press the VOL ( 6 or 5) buttons until PHONE SETTING is displayed. 2. Press Select/Save button to select. 3. Use the VOL ( 6 or 5) buttons of the sub-menu until AUTO TALK is displayed. 4. Press Select/Save button to select. 5. Use the VOL ( 6 or 5) buttons to select ON or OFF. Select ON to let the handset pick up the call by lifting it up from the cradle. 6. Press the Select/Save button to save.
Connections and Setup Regional Code 1. Press Menu button once, then press the VOL ( 6 or 5) buttons until PHONE SETTING is displayed. 2. Press Select/Save button to select. 3. Use the VOL ( 6 or 5) buttons of the sub-menu until REGIONAL CODE is displayed. 4. Press Select/Save button to select 5. Use the number pad to enter your three digit area code. The default is “---“. 6. Press the Select/Save button to store the setting. If you make a mistake, press Delete to erase input. Clear All Memory 1.
Basic Operation Basic Operation Visual Indicators CHARGE Indicator on the Cradle The CHARGE indicator is lit when the handset is charging. Ring Indicator on Handset The Visual Ring Indicator will flash when there is an incoming call or the base is paging the cordless handset. Answering a Call 1. Press the Talk button on the handset. (The base displays CORDLESS H/S IN USE). 2. When finished, press the End button or replace the handset in the charge cradle to hang up. Making a Call 1.
Basic Operation 1. Press the Format/Redial button. 2. Use the VOL ( 6 or 5) to scroll to the desired number. 3. Press the Talk button to access an available line or select your preferred line; number is dialed automatically. Conference Call This feature allows you to have a 3-way conversation using any combination of 2 lines (or a line and an intercom call). To connect and conference: 1. To make a call, select the line you want and dial the number (or make an intercom call).
Basic Operation Speakerphone Mode 1. During a call, press the Talk button to change to speakerphone mode. 2. Press Talk again to change it back to handset mode. Hold 1. Press the Hold button to put a call on hold. 2. To take a call off hold, press the Hold button again. 3. To switch a call on hold from the base to the cordless handset, press the Hold button on the cordless handset. Transfer You can transfer the call to another extension. 1. Press the Int/Transfer button when it is in TALK mode. 2.
Intercom Operation Battery Low If the handset battery is low, the unit will emit the alert tone and show BATTERY LOW in the display to remind you that the battery needs charging. If the battery voltage is very low, the handset will automatically shut down. Place handset in the charge cradle to recharge battery. Paging All Extension from the Cordless Handset In the standby mode, press the Int/Transfer button and then press zero (0) button twice to activate page all extensions function.
Memory Two-Way Intercom Calls 1. To make an intercom call, first press the Hold button to place the external call on hold. Then, press the Int/Transfer button followed by the extension ID number. 2. To answer the intercom call, press Hold to place the current call on hold. Then press Int/Transfer or Talk button to answer the intercom call. When finished, press Int/Transfer or End button to end the intercom call. Press Hold button to retrieve the external caller. Three-Way Intercom Calls 1.
Memory 4. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name.
Caller ID Dialing a Stored Number Make sure the phone is ON (in TALK mode). 1. Press the DIR/3button. 2. Use the VOL ( 6 or 5) button to scroll to the desired telephone number. 3. Press Select/Save to dial the displayed number. -OR1. Make sure the phone is OFF (not in TALK mode). 2. Press the DIR/3 button. 3. Use the VOL ( 6 or 5) button to scroll to the desired telephone number. 4. Press the Talk button to access an available line or select your preferred line.
Caller ID Receiving and Storing CID Records When you receive a call, Caller ID information is transmitted by the phone company to your telephone between the first and second ring. The Caller ID information appears on your phone’s display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer. If you are not at home or cannot answer, the telephone stores the information so that you can see who called while you were unavailable.
Caller ID Transferring CID Records to Memory You may transfer a Caller ID record to your phone’s memory. NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to reformat CID records stored in memory. 1. Use the CID/4button to scroll to the desired record. 2. Press the Conf/Store button. 3. If the CID shows NO NAME, then please enter the name for this record.
Caller ID Deleting the Current Caller ID Record To delete only the record in the display: 1. Use the CID/4 button and then VOL ( 6 or 5) button to display the desired Caller ID record. 2. Press Delete/Mute. Deleting All Caller ID Records To delete all the Caller ID records in memory: 1. Use the CID/4 button and then VOL ( 6 or 5) button to display any Caller ID record. 2. Press and hold Delete/Mute. The display asks DELETE ALL? for several seconds. 3.
Other Information Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2734, that is compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery. 2. Remove the battery compartment door. 3. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset. 4.
Other Information Belt Clip Operation Connecting the Belt Clip There are two slots, one on each side of the handset. • Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place. Display Messages The following indicators show the status of a message or of the unit. LINE ON HOLD: The line you selected is currently on hold. LINE IN USE: The line you selected is currently use by another extension. SEARCHING..
Other Information Troubleshooting Guide Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working outlet. Ensure the telephone line cord is connected to the base and the wall jack . • Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service. • The cordless handset may be out of range of the base. Move closer to the base.
Other Information Unit locks up and no communication between the base and cordless handset • Unplug the AC power adaptor from the wall outlet and the back of the base, and remove the backup batteries from the bottom of base (if previously installed). Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and wall out, and re-install batteries in the base unit. Reconnect the handset battery and charge for 14 hours.
Warranty • Retain the original packaging in case you need to ship the phone at a later date. • Periodically clean the charge contacts on the handset and charge cradle with a clean pencil eraser. Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms.
Warranty Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Warranty Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed.
Index D A Accessory Information Answering a Call Answering an Intercom Call Area Code Auto Talk 31 15 18 13 13 B Basic Operation Battery Low Battery Safety Precautions Battery Solutions Before Your Begin Belt Clip Operation 15 18 25 28 8 26 C Call Timer Call Waiting Caller ID Caller ID Caller ID (CID) Caller ID Errors Caller ID Solutions Causes of Poor Reception Changing the Battery CHARGE Indicator on the Cradle Clear All Memory Conference Call Connecting the AC (Electrical
Index L Language Licensing Limited Warranty Load Default S 12 4 30 14 M Making a Call Making an Intercom Call with Other Extensions Memory 19 19 25 17 P Paging All Extension from the Cordless Handset 18 Paging the Cordless Handset 18 Parts Checklist 8 Privacy 17 R 14 17 19 20 T 15 O Other Information Out of Range Set Time Speakerphone Mode Storing a Name and Number in Memory Storing a Redial Number Receiving an Incoming Telephone Call During an Intercom Call 18 Recei
Visit the RCA web site at www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Model H5401 00020197 (Rev. 1 E/S) 07-39 Printed in China Thomson Inc. 101 W. 103rd Street Indianapolis, IN 46290-1102 © 2007 Thomson Inc.