User Manual

Chapter 3 23
Chapter 3: Additional Information
Illustrations contained in this document are for representation only.
Troubleshooting
Most problems you encounter with your Lyra Wireless can be corrected by consulting the following
troubleshooting list.
Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home
for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this
service, call 1-800-206-3359 or visit rca.com.
General Problems
Lyra Wireless won’t turn on
• Make sure both the transmitter and receiver are plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
No sound
• Make sure all the connections are snug between the Lyra Wireless receiver and your audio receiver
(or other component).
• Make sure the music is not being sent to your sound card. In the MUSICMATCH menu, select
Options, then Player, then Settings. Under Output Control, make sure USB Audio Device is selected
(or Lyra Wireless for Windows XP). If it wasn’t already selected, you may have to restart
MUSICMATCH to activate the new setting. Once you restart, try playing the music again. You
should hear audio play through your audio system (not from your PC). The normal Windows sound
prompts should still play through your PC.
• Make sure the correct input mode or channel is selected on your audio system. In order for your
audio system to receive the sound coming from the Lyra Wireless, the correct input mode must be
selected (AUX, INPUT, etc.). See your owner’s manual for the audio system or component for more
details.
The chime sound and Windows prompts are playing through the Lyra Wireless
• Make sure your sound playback settings are correct. If all sounds are playing through your audio
system, including Windows sound prompts, you need to set the Windows prompts to only play
through your sound card. See page 16 for details.
Poor reception
• Make sure the antenna is positioned correctly. Proper orientation of the antenna is important for
good performance. You may find that the system works better with one or more of the antennas in
the horizontal (flat) position. The receiver and transmitter tend to operate better in high locations,
where the signal path is wider and stronger (on a shelf, for example). Watch the receiver signal
strength indicators for indication of signal strength.
• Your cordless phone or baby monitor may be causing interference. The transmitter and receiver
have 4 RF channels, but if you have a 900Mhz cordless phone or baby monitor, pick a channel that
doesn’t interfere with the phone or monitor. Channel 4 is typically the channel with the least
interference with telephones and baby monitors. If you have interference, leave your cordless
phone or monitor on, then switch to a channel on both Lyra Wireless units that is clear.