EC9100i and EC9600i Series Scanners User Guide August 2016
EC9100i and EC9600i Series Scanner User Guide Copyright Copyright Copyright ©2016 by RDM Corporation. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of RDM Corporation.
EC9100i and EC9600i Series Scanner User Guide Compliance statements Compliance statements FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
EC9100i and EC9600i Series Scanner User Guide Contents Contents Copyright ....................................................................................................................................................... 2 Compliance statements ................................................................................................................................ 3 FCC Compliance Statement.........................................................................................................
EC9100i and EC9600i Series Scanner User Guide Contents Adding the scanner to the network .................................................................................................... 22 Operating the scanner ................................................................................................................................ 23 Preparing documents ..............................................................................................................................
EC9100i and EC9600i Series Scanner User Guide Contents Restoring factory default settings ........................................................................................................... 38 Specifications .............................................................................................................................................. 39 Part Numbers .......................................................................................................................................
EC9100i and EC9600i Series Scanner User Guide Introduction Introduction The RDM EC9100i and EC9600i series scanners provide affordable functionality in a compact, efficient design. Featuring RDM’s industry leading Progressive MICR Method and imaging technology, the EC9100i and EC9600i series scanners deliver optimum MICR read rates and image quality.
EC9100i and EC9600i Series Scanner User Guide Introduction Recommendations Record all distributor contact information for future reference. Save the original box and packing material. Reuse them if the unit must be shipped to a new location or returned for service. Position the unit so that the operator has easy access to the document path and a clear view of the LED.
EC9100i and EC9600i Series Scanner User Guide Models and features Models and features The RDM EC9100i and EC9600i series scanners are available in several optional model configurations. All models include an integrated ID card imager and a franker. All scanner models can also be licensed to perform optical character recognition (OCR) on documents with machine printed text (remittances, pay stubs). This can be used with different applications such as walk-in bill payment.
EC9100i and EC9600i Series Scanner User Guide Models and features Your scanner There is a label on your scanner that includes the following details about your scanner: • • • • • The scanner’s model number MAC address (EC9600i models only) The scanner’s serial number The speed of your scanner (30 documents per minute in the example below) Whether the scanner is licensed for OCR (the example below is licensed for OCR scanning) Model number MAC address Scanner speed OCR license You can locate your scann
EC9100i and EC9600i Series Scanner User Guide Models and features EC9100i and EC9600i series scanner Single-feed (SF) and auto-feed (AF30 and AF90) models Endorsement printer cover Exit pocket Front cover Application button and scanner status LED Document feeder Exit extension Insertion extension ©2016 RDM Corporation Page 11
EC9100i and EC9600i Series Scanner User Guide Models and features Auto-feed (AF30X and AF90X) models Endorsement printer cover Front cover Exit pocket Pocket stop Application button and scanner status LED Document feeder ©2016 RDM Corporation Page 12
EC9100i and EC9600i Series Scanner User Guide Models and features Auto-feed (AF30X and AF90X) printer models Endorsement printer cover Exit pocket Front cover Pocket stop Application button and scanner status LED Document feeder Printer paper feeder Printer door release button Printer door ©2016 RDM Corporation Page 13
EC9100i and EC9600i Series Scanner User Guide Models and features Internal components Inside the front cover - side view Image sensor (closed) Document feeder ID card entry slot Feeder roller ©2016 RDM Corporation Page 14
EC9100i and EC9600i Series Scanner User Guide Models and features Inside the front cover - back view Franker cartridge ID card entry slot Franker cartridge latch Metal Plate (aligns with slot in franker cartridge) ©2016 RDM Corporation Page 15
EC9100i and EC9600i Series Scanner User Guide Models and features Inside the front cover and endorsement printer cover - top view Metal post for top cover Back ID card entry slot Franker Document track Image sensor and panels (closed) Endorsement printer (select models) Magnetic stripe reader (MSR) Metal post for top cover Scanner LED Exit pocket Document feeder Front (extensions retracted) ©2016 RDM Corporation Page 16
EC9100i and EC9600i Series Scanner User Guide Models and features Connection ports EC9100i K-slot USB hub USB Power EC9600i USB USB hub Power Ethernet Ethernet Note: Not all scanner models include every item shown in the diagrams. Connector Description USB hub (Auto-feed models only) You can use these ports to connect peripheral devices. Note: You cannot connect the scanner to your computer with these ports. USB High-speed 2.0 (480 Mb/s). Use this port to connect to a computer.
EC9100i and EC9600i Series Scanner User Guide Setting up your scanner Setting up your scanner To set up your scanner: • • • • • • Choose a location. Unpack the shipping box. Inspect the scanner’s features. Insert the franker cartridge (if your application franks documents). Insert the endorser inkjet printer cartridge (sold separately). Insert the receipt paper roll, if one is included with your scanner.
EC9100i and EC9600i Series Scanner User Guide Setting up your scanner Connecting the power cord 1. Align the flat side of the power connector so that it is facing up. 2. Insert the round end of the power cord into the power port on the back of the scanner. When the cord is pushed in completely, it clicks into place. 3. With the power cord connected to the power adapter, plug the other end of cord into an electrical outlet. 4.
EC9100i and EC9600i Series Scanner User Guide Setting up your scanner EC9600i scanning application requirements The EC9600i series network scanners do not require that you install any drivers on your computer. However, depending on your scanning application, there might be some additional setup required for the application to connect to the scanner. For example, you might need to: • • • Install a security certificate on your computer. Make changes to your browser’s security settings.
EC9100i and EC9600i Series Scanner User Guide Auto-feed scanner: Setting up your scanner Single-feed scanner: 2. Plug the other end into an Ethernet network jack. Option 2: Computer is connected to the network through the scanner (auto-feed scanner only) In this setup, you connect the scanner to the network. You then connect your computer to the network through the scanner. Considerations: • • • • All workstations on the same network can connect to the scanner.
EC9100i and EC9600i Series Scanner User Guide Setting up your scanner Option 3: Scanner is connected to the computer using USB Considerations: • • • The only workstation that can use the scanner is the one it is connected to. Does not require a dedicated Ethernet connection for the scanner. Can be used by both auto-feed and single-feed network scanners. To hook up: 1. Plug the USB cable (included) into the square USB port on the back of the scanner (marked in red below).
EC9100i and EC9600i Series Scanner User Guide Operating the scanner Operating the scanner Caution: Do not open the cover or try to access the inside of the scanner while it scans a document. Preparing documents To reduce the possibility of errors and damage to the unit: • • • • Remove all folds and creases in the document. Remove any paper clips and staples from the document. Make sure that documents are not stuck together. Make sure that documents are dry.
EC9100i and EC9600i Series Scanner User Guide Operating the scanner 3. Repeat steps 1 and 2 until you have scanned all of your documents. Auto-feed (AF) models 1. Place up to 30 documents into the document feeder. Note: Do not push documents past the check icon on the right side of the document feeder. 2. If you are required to do so, start the scanning process. For example, click Scan on your scanning application. Swiping magnetic stripe cards (optional) 1.
EC9100i and EC9600i Series Scanner User Guide Operating the scanner Imaging identification cards The ID imager uses the same track as the document scanner, but you insert ID cards at the back of the scanner. Insert the card into the scanner so that the front of the ID card faces away from the scanner. The ID imager scans both the front and back of the identification card. 1. Insert the identification card into the back of the scanner track until you feel the scanner pinch the card.
EC9100i and EC9600i Series Scanner User Guide Operating the scanner Signals in a typical document processing cycle 1. The LED is Green (Solid): The unit is idle. 2. The LED is Green (Flashing): The scanner is waiting for a document to be inserted for scanning. 3. The LED is Green/Red (Flashing): The scanning operation is in progress. 4. The LED is Green (Solid): The scanning operation is complete. The scanner has returned to its idle state.
EC9100i and EC9600i Series Scanner User Guide Maintaining your scanner Maintaining your scanner Removing the covers RDM EC9100i and EC9600i scanners have two covers that can be removed in order to clean the image sensor, replace cartridges, or clear paper jams. Front cover Remove the front cover when you need to clear paper jams, replace the franker cartridge, or clean the image sensor. 1. 2. 3. 4. Disconnect the power cord from the scanner. Pull the insertion extensions forward.
EC9100i and EC9600i Series Scanner User Guide Maintaining your scanner To replace the endorsement printer cover: 1. Carefully place the endorsement printer cover over the scanner assembly; make sure that the cover overlaps the assembly correctly. 2. Gently push the cover down until it snaps into place.
EC9100i and EC9600i Series Scanner User Guide Maintaining your scanner Installing the franker cartridge 1. Remove the front cover of the scanner. At the back of the scanner, the franker cartridge is held in place by a blue franker latch and a metal plate. Franker tab Franker latch Franker slot Metal plate 2. Lift the blue franker latch. 3. Pull the franker cartridge out of the scanner by the franker tab. 4. Insert the new franker cartridge.
EC9100i and EC9600i Series Scanner User Guide Maintaining your scanner 3. Pull the inkjet cartridge out of the scanner. 4. To insert the new inkjet cartridge, pull the inkjet latch back and place the inkjet cartridge into the holder. The cartridge needs to be at an angle so that the back of the cartridge is lower than the front of the cartridge. 5. Push the cartridge down into the holder until the cartridge snaps into place.
EC9100i and EC9600i Series Scanner User Guide Maintaining your scanner At the back of the scanner, above the franker cartridge, you can see the top of the inkjet blotter, as shown below: 2. With your finger or tweezers, remove the inkjet blotter from its slot. 3. Dispose of the used blotter. 4. Insert the replacement inkjet blotter into the slot. Replacing the paper roll for the printer If your scanner has a printer, the following steps describe how to replace the paper roll. 1.
EC9100i and EC9600i Series Scanner User Guide Maintaining your scanner Cleaning the scanner The EC9100i and EC9600i series scanners perform best when all working surfaces are clean and free of foreign material. Caution: • • Always disconnect the scanner from its power source before cleaning it. Solvents or harsh cleaners might damage or discolor the cabinetry. Cleaning the outside cabinetry Use a damp cloth and mild soap. Cleaning the inside of the scanner unit 1.
EC9100i and EC9600i Series Scanner User Guide Troubleshooting Troubleshooting In the course of everyday operations, you might encounter minor malfunctions with RDM EC9100i and EC9600i series scanners. Before calling for service, review the troubleshooting steps below. Scanner does not respond 1. Ensure the cable that connects your scanner to your computer is properly connected to the correct port on the back of the scanner and computer (according to instructions provided by your distributor). 2.
EC9100i and EC9600i Series Scanner User Guide Troubleshooting • If your scanning application uses your internet browser, it might require that you make changes to the browser’s security settings. See your scanning application’s documentation for how to configure your browser. • If you’re using a network connection and there are multiple network connections in your work area (for example, Ethernet cables or Ethernet wall jacks), try connecting the scanner to another connection.
EC9100i and EC9600i Series Scanner User Guide EC9600i network scanner dashboard EC9600i network scanner dashboard You can use the network scanner dashboard to configure and troubleshoot the scanner. To access the network scanner dashboard: 1. Open a browser. 2. In the URL bar, enter the scanner dashboard address: • On Windows, enter: https://rd For example, https://rd1234567890123 • On Macintosh, enter: https://rd.local/ For example, https://rd1234567890123.
EC9100i and EC9600i Series Scanner User Guide EC9600i network scanner dashboard The dashboard is broken up into multiple pages that allow you to view information about the network scanner and modify its settings: • Properties: Lists information about the scanner and its network configuration. This page is useful when troubleshooting the scanner. • Configuration: Allows you to adjust the scanner’s date and time and network settings.
EC9100i and EC9600i Series Scanner User Guide EC9600i network scanner dashboard • Scan a document with decisioning: Tests the scanner's ability to scan an item in single feed mode, capture the front and back of the item, and read the MICR line. You are also prompted to accept or reject the item. • Scan documents in batch mode: Tests the scanner's ability to scan a batch of items in an autofeed scanning mode, capture the front and back of the items, and read the MICR lines.
EC9100i and EC9600i Series Scanner User Guide EC9600i network scanner dashboard Restoring factory default settings The EC9600i series network scanners have a reset button in the back-right corner of the scanner. The reset button restores the dashboard settings to their factory default. The reset button does not affect the firmware installed on the scanner. To restore the scanner’s default settings: 1. Unplug the scanner. 2. Use a pin to hold down the reset button and plug in the scanner.
EC9100i and EC9600i Series Scanner User Guide Specifications Specifications Model details Physical dimensions Depth: • • Width: • • Height: • • • Minimum: 237mm (9.3”) with retracted extensions • Maximum: 311mm (12.25”) Non-MSR Units: 154mm [6.0”] MSR Units: 157mm [6.2”] Non-Printer Units: 175mm [6.9”] Printer Units: 245mm [9.65”] Document feed capacities Document size Height: • Minimum: 50.8mm [2“] • Maximum: 101.6mm [4”] Length: • Minimum: 101.6mm [4”] • Maximum: 228.
EC9100i and EC9600i Series Scanner User Guide Specifications Image capture Duplex Document Imaging. Tiff 6.0 file format. 100 or 200 DPI. Grayscale with JPEG (or no) compression. Bi-level with CCITT Group 4 (ITU T.6) (or no) compression. Tiff 6.0 images contain MICR line and transaction information in header description tags of check images and optionally OCR line and transaction information in header description tags of bill stubs.
EC9100i and EC9600i Series Scanner User Guide Receipt Printer (select models) Specifications Front-mounted, 3” thermal receipt printer. Clamshell paper load. Paper width 80mm (3.15”). Print width 71mm (2.8”). Maximum print speed of 170mm/sec (6.7”/sec). Uses power from scanner’s power supply. Connects to PC using the scanners USB cable connection (for EC9107/08). Software and support Supported operating systems (EC9100i only) Windows 7 (32/64-bit), Windows 8.1 (32/64-bit), Windows 10 (32/64bit).
EC9100i and EC9600i Series Scanner User Guide Specifications Certifications Industry certifications including. WHQL driver certification (USB Drivers). CSA (Safety) • For use with model no GFP241DA-2410M-2 or 3A-242DA24. • Pour utiliser avec modèle GFP241DA-2410M-2 or 3A-242DA24. FCC (EMI) Warranty 2 year standard warranty. Life expectancy 5 years under normal usage.
EC9100i and EC9600i Series Scanner User Guide Specifications EC9104f AF90X - extended auto-feed (90 DPM), MSR, endorser, OCR licensed 6000-9104-901R EC9107f AF90X - extended auto-feed (90 DPM), endorser, receipt printer 6000-9107-9010 EC9107f AF90X - extended auto-feed (90 DPM), endorser, receipt printer, OCR licensed 6000-9107-901R EC9108f AF90X - extended auto-feed (90 DPM), MSR, endorser, receipt printer 6000-9108-9010 EC9108f AF90X - extended auto-feed (90 DPM), MSR, endorser, receipt printer,
EC9100i and EC9600i Series Scanner User Guide Specifications EC9612f SF single-feed, MSR 6000-9612-0000 EC9612f SF single-feed, MSR,OCR licensed 6000-9612-000R Additional parts Options and accessories RDM Part number Replacement franker cartridge – “Electronically Presented” red ink 6000-6065 Replacement HP inkjet printer cartridge black ink (for endorser) 6000-6060 (HP C6602A) Ink Jet Blotter (14mm x 11mm x 2mm) - 5 Pack 302987 Paper Roll, Thermal, 3.125" W x 225' (3.
EC9100i and EC9600i Series Scanner User Guide Warranty Information Warranty Information LIMITED WARRANTY: RDM EC9100i and EC9600i are warranted against defects in materials and workmanship under normal use and service for a period of two years after the date of receipt by you. This warranty is extended only to the original purchaser. Extended warranty programs might be offered by your solution provider.
EC9100i and EC9600i Series Scanner User Guide Warranty Information WARRANTY SPECIFICS: This warranty only covers failures due to defects in materials or workmanship, which occur during normal use.
