Quick Guide

II: Warranty Instructions and Conditions
1. Your warranty (please refer to the Warranty Information Card) is only valid under normal use of your device. All man-made damages
and any of the following conditions are out of free warranty, but a repair can be still implemented at your own cost:
A. The warranty period has expired;
B. Damage caused by human factors, including damages caused by usage under improper operating environment and the failure to
the user manual;
C. The customer disassembles, repairs or modifies the device without the Company's authorization or has it repaired at a repair shop
that is not included in the Company's approved repair network
D. Damage caused by a force majeure (such as floods, fires, earthquakes and lightning);
E. The user is unable to provide the warranty card and valid proof of purchase or the product model and barcode do not match or are
altered.
F. Natural wear and tear of the product (such as casing, keypad, display screen, antenna and other accessories)
G. Faults, damages or defects not caused by the company;
H. Barcode and warranty labels are damaged and unrecognizable.
2. Others
A. External damages (including wear, tear, and scratches) are not entitled to the warranty service;
B. Our warranty does not cover services verbally promised by the dealer which violate principles set forth on the warranty card.
For products that meet the replacement requirements, you can go to our nearest approved warranty service centre for replacement.
Upon replacement, if the device is faulty, we can replace it with a device of the same specification and model; if any accessory is faulty,
the faulty accessory will be replaced. Both replacements are free of charge.