User's Guide
Table Of Contents
- Getting started
- Getting to know your computer
- Connecting to a network
- Enjoying entertainment features
- Navigating the screen
- Using TouchPad and touch screen gestures
- Tap
- Two-finger pinch zoom
- Two-finger slide (TouchPad and Precision TouchPad)
- Two-finger tap (TouchPad and Precision TouchPad)
- Three-finger tap (TouchPad and Precision TouchPad)
- Four-finger tap (TouchPad and Precision TouchPad)
- Three-finger swipe (TouchPad and Precision TouchPad)
- Four-finger swipe (Precision TouchPad)
- One-finger slide (touch screen)
- Using an optional keyboard or mouse
- Using an on-screen keyboard (select products only)
- Using TouchPad and touch screen gestures
- Managing power
- Using Sleep and Hibernation
- Shutting down (turning off) the computer
- Using the Power icon and Power Options
- Running on battery power
- Running on external power
- Maintaining your computer
- Securing your computer and information
- Using passwords
- Using Windows Hello (select products only)
- Using Internet security software
- Installing software updates
- Using HP Device as a Service (select products only)
- Securing your wireless network
- Backing up your software applications and information
- Using an optional security cable (select products only)
- Using Setup Utility (BIOS)
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Electrostatic discharge
- Accessibility
- Index
11 Backing up, restoring, and recovering
This chapter provides information about the following processes, which are standard procedure for most
products:
● Backing up your personal information—You can use Windows tools to back up your personal
information (see Using Windows tools on page 49).
● Creating a restore point—You can use Windows tools to create a restore point (see Using Windows
tools on page 49).
● Creating recovery media (select products only)—You can use the HP Cloud Recovery Download Tool
(select products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to
create recovery media (select products only) on page 49).
● Restoring and recovery—Windows oers several options for restoring from backup, refreshing the
computer, and resetting the computer to its original state (see Using Windows tools on page 49).
IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least
70% charged before you start the recovery process.
IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning any recovery process.
Backing up information and creating recovery media
Using Windows tools
IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule
regular backups to avoid information loss.
You can use Windows tools to back up personal information and create system restore points and recovery
media.
NOTE: If computer storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see the Get Help app.
1. Select the Start button, and then select the Get Help app.
2. Enter the task you want to perform.
NOTE: You must be connected to the Internet to access the Get Help app.
Using the HP Cloud Recovery Download Tool to create recovery media (select
products only)
You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB ash drive.
For details:
▲ Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that
matches the type of computer that you have.
Backing up information and creating recovery media 49