REC Warranty
REC Warranty Conditions - REC N-Peak Products
Rev B . Ref: NE
III. Warranty Conditions, Limitations and Exclusions
. This Limited Warranty is not transferable by the Original End-User, except to a subsequent owner of the solar power facility
at which the Product was originally installed and remains installed, provided that this solar power facility has not been
altered in any way or moved from the structure or property at which it was originally installed.
. Notification of a warranty claim hereunder must be given without undue delay aer detection of the defect and prior to the
expiration of the applicable Warranty Period and in accordance with the procedure as set out in section IV below.
. Please note that this Limited Warranty does not cover, nor will the Warrantor reimburse, any on-site labor or other
costs incurred in connection with the de-installation or removal of defective Products, transport or the re-installation
of replaced or repaired Products or any components.
. The Warrantor may use remanufactured or refurbished parts or products when repairing or replacing any Products under
this Limited Warranty. Any exchanged or replaced parts or Products will become the property of REC. The Warranty Periods
set out in sections I. and II. above will not be extended in any way in the event of a replacement or repair of a Product.
. This Limited Warranty requires that the Product is installed according to the latest safety, installation and operation
instructions provided by REC and does not apply to damage, malfunction, power output or service failures which have been
caused by: (a) repair, modifications or removal of the Product by someone other than a qualified service technician; (b) any
improper aachment, installation or application of the Product or (c) abuse, misuse, accident, negligent acts, power failures
or surges, lightning, fire, flood, accidental breakage, actions of third parties and other events or accidents outside REC’s
reasonable control and/or not arising under normal operating conditions.
. This Limited Warranty is provided voluntarily and free of charge and does not constitute an independent guarantee.
Therefore, if any defect materially affects the functionality of the Product or results in a power output below the warranted
levels, the Original End-User’s remedies are limited exclusively to the remedies set out under sections I. and II. in the
warranty cases specified herein. REC assumes no warranties, express or implied, other than the warranties made herein and
specifically disclaims all other warranties, merchantability or fitness for a particular purpose. REC excludes all liabilities
for any special, incidental, consequential or punitive damages from the use or loss of use of the Products to perform as
warranted; including but not limited to damages for loss of power, lost profits or savings nor expenses arising from third-
party claims. This does not apply to the extent the Warrantor is liable under applicable mandatory product liability laws or in
cases of intent or gross negligence on the part of the Warrantor.
. This Limited Warranty shall be governed by and construed in accordance with the laws of Singapore irrespective of its
choice of law principles. The United Nations Convention on Contracts for the International Sale of Goods () shall not
apply to or govern this Limited Warranty or any aspect of any dispute arising there from. REC hereby irrevocably submits to
the jurisdiction of the courts of Germany for the determination of any disputes arising under this Limited Warranty.
. For Products and Original End-Users located in Australia only, the Product comes with guarantees that cannot be excluded
under Australian Consumer Law for Original End-Users who are ‘consumers’ within the meaning of the Australian consumer
Law.
IV. Warranty Claim Procedure
Claims under this Limited Warranty must be made by notifying the authorized distributor or seller where the Product was first
purchased. A claim may be registered at:
www.recgroup.com/claims
Contact details for REC global distribution partners can be found at:
www.recgroup.com/distributors
Once a claim has been submied, it will be handled by the REC Regional Office, details of which can be found at:
www.recgroup.com/contact
For a warranty claim to be processed, proof of the original purchase of the Product and any subsequent sales including transfer
of this Warranty need to accompany the claim. The claim must include a description of the alleged defect(s) as well as the
Product’s serial number(s). Prior to returning any Products or components to REC, an RMA (Return Merchandise Authorization)
number is required, which may be obtained by contacting REC via the aforesaid address.
This warranty is valid for Products delivered to REC customers on or aer October , .
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