Specifications

CHAPTER 1 Introduction and System Requirements
39
Log Files
The following log files are generated by GSX Server and are collected by the support
script as needed. Since there is no support script on a remote client, you need to
submit a support request at www.vmware.com/requestsupport for any issues you
encounter on a client and include the console’s log file or its installation log file.
Virtual Machine Log File
If a virtual machine exits abnormally or crashes, please run the support script or save
the log file before you launch that virtual machine again. The key log file to save is the
VMware log file for the affected virtual machine.
On a Windows host, the vmware.log file is in the same directory as the
configuration file (.vmx) of the virtual machine that had problems. The path to the
log file of the active virtual machine appears in the About dialog box. In a console,
choose Help > About VMware GSX Server, and look under Additional information.
On a Linux host, the <vmname>.log file is in the same directory as the
configuration file (.vmx) of the virtual machine that had problems.
Also save any core files (core or vmware-core).
Virtual Machine Event Log File
The virtual machine’s event log, some of which can be viewed in the VMware
Management Interface, is stored as a file on the host. This file can also be useful in the
event a virtual machine crashes.
Each virtual machine on the host includes an event log file called
event-<path_to_configuration_file>.vmx.log.
On a Windows host, the log is stored in C:\Program Files\VMware\VMware
GSX Server\vmserverdRoot\eventlog.
On a Linux host, the log is stored in /var/log/vmware.
VMware Virtual Machine Console Log File
The VMware Virtual Machine Console keeps a log. If you encounter problems with the
VMware Virtual Machine Console on a remote client, please submit a support request
and this log file.
On a Windows host, the log is called vmware-<username>-<PID>.log and is
stored in the user’s TEMP directory; by default, this directory is
C:\Documents and Settings\<username>\Local Settings\Temp.
The path to this file appears in the About dialog box. In a console, choose Help >
About VMware GSX Server, and look under Additional information.