User guide

56
11-PROBLEMS/CAUSES/SOLUTIONS
CHECKING THE INTERNAL COMPONENTS
ATTENTION:
GUIDE FOR THE EXCLUSIVE USE OF THE SPECIALISED TECHNICIAN.
ATTENTION:
All repairs must be carried out exclusively by a specialised technician, with the boiler switched o and the plug
disconnected. The operations marked in bold type must be carried out by specialised personnel.
The manufacturer declines all liability and warranty terms expire if this condition is not complied with.
ANOMALY POSSIBLE CAUSES SOLUTIONS
The pellets are not fed into the
combustion chamber
The pellet hopper is empty Fill the hopper with pellets
Sawdust has blocked the feed screw Empty the hopper and remove the sawdust
from the feed screw by hand
Faulty gear motor Replace the gear motor
Faulty electronic board Replace the circuit board
The re goes out or the boiler stops
automatically
The pellet hopper is empty Fill the hopper with pellets
The pellets are not fed See the previous anomaly
The pellet temperature safety probe has
been triggered
Let the boiler cool down, restore the
thermostat until the problem is resolved
and switch the boiler on again. If the
problem persists contact technical
assistance
The door is not closed properly or the
gaskets are worn
Close the door and replace the gaskets with
original ones
Unsuitable pellets Change the type of pellets with those
recommended by the manufacturer
Low pellet supply Have the fuel ow checked following the
booklet instructions
The combustion chamber is dirty Clean the combustion chamber, following
instructions in the manual
Clogged outlet Clean the smoke duct
Faulty smoke extraction motor Check the motor and replace it, if necessary
Pressure switch faulty or defective Replace the pressure switch