User guide
57
11-PROBLEMS/CAUSES/SOLUTIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
ANOMALY POSSIBLE CAUSES SOLUTIONS
The boiler runs for a few minutes and
then switches o
Start-up phase is not completed Repeat start-up
Temporary power cut Wait for the automatic restart
Clogged smoke duct Clean the smoke duct
Faulty or malfunctioning temperature
probes
Check and replace the probes
Faulty spark plug Check the spark plug and replace it, if
necessary
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
ame is weak
Insucient combustion air Clean the brazier and check that all
the holes are clear. Perform a general
cleaning of the combustion chamber and
smoke duct. Check that the air inlet is not
obstructed.
Damp or unsuitable pellets Change the type of pellets
Faulty smoke evacuation motor Check the motor and replace it, if necessary
The smoke evacuation motor does
not work
The boiler is not powered Check the mains voltage and the
protection fuse
The motor is faulty Check the motor and capacitor and replace
them, if necessary
Defective motherboard Replace the electronic board
Control panel broken Replace the control panel
In the automatic position the boiler
always runs at full power
Thermostat is set to minimum Set the thermostat temperature again.
Room thermostat in position that always
detects cold.
Change the position of the probe
Faulty temperature probe. Check the probe and replace it, if necessary.
Faulty or malfunctioning control panel. Check the panel and replace it if necessary.