User guide
58
11-PROBLEMS/CAUSES/SOLUTIONS
The boiler does not start No power supply Check that the plug is inserted and the
main switch is in the “I” position.
Pellet probe blocked Unblock it by acting on the rear thermostat,
if it happens again contact the service
centre.
Blown fuse Replace the fuse.
Pressure switch faulty (block alert) Water pressure low in boiler
Clogged smoke exhaust or smoke duct Clean the smoke exhaust and/or the smoke
duct.
Water temperature probe triggered Contact the service centre
ANOMALIES RELATED TO THE PLUMBING SYSTEM
No increase in temperature with
boiler in operation
Incorrect combustion adjustment. Check recipe and parameters.
Boiler/system dirty Check and clean the boiler.
Insucient boiler power. Check that the boiler is properly sized for
the requirements of the system.
Poor pellet quality Use quality pellets
Condensation in boiler Incorrect temperature adjustment Set the boiler at a higher temperature
Insucient fuel consumption. Check the recipe and/or technical
parameters.
Radiators cold in winter Room thermostat (local or remote) set
too low. If remote thermostat, check if it
is defective.
Set it at a higher temperature or replace it.
(if remote)
Circulator does not run because blocked. Free up the circulator by removing the plug
and turning the shaft with a screwdriver.
Circulator does not run. Check the electrical connections of the
circulator; replace if necessary.
Radiators have air in them Bleed the radiators
ATTENTION!
The operations in italics must be carried out by specialised personnel only.
The manufacturer declines all liability and warranty terms expire if this condition is not complied with.