Installation manual

44
6-PROBLEMS/CAUSES/SOLUTIONS
ANOMALY POSSIBLE CAUSES SOLUTIONS
Pellets accumulate in the
brazier.
Pellet load is excessive. Decrease the pellet load.
Insucient combustion air. Make sure the combustion air inlet in the rear part
of the product is not clogged or obstructed.
Damp or unsuitable pellets. Empty the hopper from the unsuitable pellets and
replace them with those recommended by the
manufacturer.
The door is open. Make sure the door is closed.
Clogged smoke outlet. Clean the smoke exhaust.
Increase the smoke fan speed in accordance
with the technical manual.
Worn gaskets. Replace the faulty component.
The ame is weak or
goes o.
The pellet hopper is emptying. Fill the hopper.
Low pellet load. Increase the pellet load.
Unsuitable pellets. Empty the hopper from the unsuitable pellets and
replace them with those recommended by the
manufacturer.
The room fan does not
stop.
Product cooling in progress. Wait for the structure to cool down.
Faulty temperature probe. Replace the faulty component.
The door is not closed properly or the gaskets
are worn.
Close the door or replace the gaskets with original
ones.
The room fan does not
work.
The temperature has not reached the minimum
start-up threshold.
Wait for the structure to warm up.
The thermal protection has been triggered
due to the fan overheating.
Verify what could be obstructing fan rotation.
Faulty fan. Replace the faulty component.
The room fan is not
adjusted by knob A.
The product has reached the room temperature
set by knob B and automatically modulates it to
the minimum.
Increase the set temperature via knob B.
Faulty control panel. Replace the faulty component.
The product power is not
adjusted by knob C.
The product has reached the room temperature
set by knob B and automatically modulates it to
the minimum.
Increase the set temperature via knob B.
Faulty control panel. Replace the faulty component.
No light signal on the
product power switch.
The power cable is not connected to the socket. Connect the cable to the socket.
The switch is not set to I. Switch the product on via switch I.
No power supply. Check the system.
Blown fuse. Replace the fuses.