RED ROCKET-X I N S TA L L AT I O N I N S T R U C T I O N S R E D R O C K E T- X RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S TABLE OF CONTENTS Disclaimer 3 Copyright Notice 3 Trademark Disclaimer 3 Compliance Statements 3 Safety Instructions 4 Chapter 1: RED ROCKET-X Overview 5 Introduction 5 Scope of These Instructions 5 System Requirements 5 RED ROCKET-X Components 6 How to Handle the RED ROCKET-X 6 Overview of the RED ROCKET-X 7 Overview of the HD-SDI Slot Filler 8 Additional Resources 8 Chapter 2: Install in a Mac Pro 9 Power Supply 9 Install RED
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S DISCLAIMER RED has made every effort to provide clear and accurate information in these installation instructions, which are provided solely for the user’s information. While thought to be accurate, the information in this document is provided strictly “as is” and RED will not be held responsible for issues arising from typographical errors or user’s interpretation of the language used herein that is different from that intended by RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S SAFETY INSTRUCTIONS Please read the following safety instructions very carefully before attempting any installation and/or performing any work on the RED ROCKET-X. If the RED ROCKET-X is not used in compliance with the safety instructions, the warranty and all resulting liability claims will be void. DO NOT use the RED ROCKET-X near water. Avoid exposing your RED ROCKET-X to moisture.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 01 RED ROCKET-X OVERVIEW INTRODUCTION Optimized for the 6K RED DRAGON ® sensor, the RED ROCKET-X ® is designed to accelerate your R3D workflow. The RED ROCKET-X processes and transcodes files up to 5 times faster than the RED ROCKET ® .
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S ADDITIONAL MAC PRO REQUIRED HARDWARE The RED ROCKET-X can be installed directly in the following Mac Pro models: Early 2009 (machine model 4,1) Mid 2010 (machine model 5,1) Mid 2012 (machine model 5,1) NOTE: The Mac Pro Late 2013 (machine model 6,1) does not support expansions cards. However, you can connect a RED ROCKET-X to a Mac Pro Late 2013 via a Thunderbolt expansion chassis.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S OVERVIEW OF THE RED ROCKET-X 3 4 5 1 2 6 # ITEM DESCRIPTION 1 SDI Out A MCX connector for an output of digital video signals (serial digital interface, port A); either output of YUV in single-link or first stream of RGB in dual-link mode 2 SDI Out B MCX connector for an output of digital video signals (serial digital interface, port B); output of the second stream of RGB in dual-link mode 3 Out A Dual Mode DisplayPort (DP++)
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S OVERVIEW OF THE HD-SDI SLOT FILLER The HD-SDI slot filler provides optional high-definition serial digital interface (HD-SDI) connectors for the RED ROCKET-X. Installing the HD-SDI slot filler is optional. Review your system and project requirements before you decide whether or not to install the HD-SDI slot filler.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 02 INSTALL IN A MAC PRO The RED ROCKET-X can be installed directly in the following Mac Pro models: Early 2009 (machine model 4,1) Mid 2010 (machine model 5,1) Mid 2012 (machine model 5,1) The Mac Pro Late 2013 (machine model 6,1) does not support expansions cards. However, you can connect a RED ROCKET-X to a Mac Pro Late 2013 via a Thunderbolt expansion chassis.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 6. Remove the side access panel. Remove Panel 7. Remove all hard drives except the one in the first bay (the one farthest to the left). 8. Loosen the two (2) thumbscrews that secure the PCI bracket to the enclosure and remove the PCI bracket. 9. Remove any cards that are not in slot 1 from the system. 10.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 12. Feed the 6-pin PCIe power cable outside of the computer so that it’s not in your way when you install the RED ROCKET-X. Connect Power 13. Angle the RED ROCKET-X so that the end with the DisplayPort connections is angled toward the upper right corner. 14. Insert the RED ROCKET-X into the system so that the metal bracket at the end with the DisplayPort connections clears the top. Angle RED ROCKET-X 15. Straighten the RED ROCKET-X.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 16. Line up the RED ROCKET-X connectors with slot 2, and then gently but firmly press the card into the slot, ensuring that the lip at the end slides between slot 2 and slot 3. Insert RED ROCKET-X NOTE: To prevent damage to your system and the RED ROCKET-X, DO NOT rock the card or use excessive force when installing the RED ROCKET-X. 17.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S B. Slide the HD-SDI slot filler into the empty slot so that the SDI Out B connector is toward the back. Install HD-SDI Slot Filler CAUTION: Ensure that the HD-SDI slot filler or connectors DO NOT contact other components inside the computer. C. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X. The SDI Out A connector is the right connector when the RED ROCKET-X is installed. D.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 20. Place the PCI bracket under the brace and tighten the two (2) thumbscrews to secure the RED ROCKET-X. NOTE: The photo below shows the system without the HD-SDI slot filer installed. Install PCI Bracket 21. Reinstall any cards you removed from the system. 22. Reinstall any hard drives you removed from the system. 23. Slide the PCIe fan toward the RED ROCKET-X until it locks back into place. Slide PCIe Fan to Original Position 24.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 03 INSTALL IN A THUNDERBOLT EXPANSION CHASSIS POWER SUPPLY Before installing the RED ROCKET-X, ensure that you have the appropriate power connector or power cable adaptor to plug into the RED ROCKET-X 6-pin power connector. The 6-pin PCIe power cable that is included with the RED ROCKET-X is for Mac Pro installations only, and is not compatible with a Thunderbolt expansion chassis.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 5. Open the chassis casing so that you can access the PCIe slots. Open Casing 6. If the chassis has any screws installed that are intended to secure the card to the chassis, remove those screws. 7. Line up the RED ROCKET-X connectors with the slot that has the highest number of electrical PCIe lanes, and then gently but firmly press the card into the slot.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 8. Plug your system’s 6-pin PCIe power cable into the RED ROCKET-X. Make sure that the latch of the power cable aligns with the corresponding slot on the RED ROCKET-X. For more information, go to “Power Supply” on page 15. Connect Power to RED ROCKET-X 9. If the chassis has any screws that are intended to secure the card to the chassis, install those screws. 10.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S E. Connect the SDI Out B cable on the HD-SDI slot filler to the SDI Out B connector on the RED ROCKET-X. The SDI Out B connector is the left connector when the RED ROCKET-X is installed. Connect HDSDI Slot Filler to RED ROCKET-X 11. Reinstall the chassis casing. 12. Reconnect all cables to the chassis. 13. To install or upgrade the RED ROCKET-X driver and firmware, go to “Install Driver and Firmware” on page 24. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 04 INSTALL IN A PC REQUIRED TOOL Phillips #1 screwdriver POWER SUPPLY Before installing the RED ROCKET-X, ensure that you have the appropriate power connector or power cable adaptor to plug into the RED ROCKET-X 6-pin power connector. The 6-pin PCIe power cable that is included with the RED ROCKET-X is for Mac Pro installations only, and is not compatible with a PC system.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S INSTALL RED ROCKET-X AND HD-SDI SLOT FILLER Since each PC system is different and highly customizable, the instructions in this section are general and cover the essential steps for installing a RED ROCKET-X and HD-SDI slot filler (optional) in a PC system.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 7. Remove one (1) free slot bracket from the system. Depending on your PC system, you may need to use a Phillips #1 screwdriver to remove the slot bracket. Remove Slot Bracket 8. Line up the RED ROCKET-X connectors with a PCIe x16 physical slot that provides at least 16 lanes (x16), and then gently but firmly press the card into the slot. If you installed the PC extender, ensure that the PC extender slides into the PCIe card holder.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 9. Plug your system’s 6-pin PCIe power cable into the RED ROCKET-X. Make sure that the latch of the power cable aligns with the corresponding slot on the RED ROCKET-X. Connect Power to RED ROCKET-X 10. If you’re using the HD-SDI slot filler, follow the instructions below to install and connect the HD-SDI slot filler: A. Remove one (1) free slot bracket from the system.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S E. Connect the SDI Out B cable on the HD-SDI slot filler to the SDI Out B connector on the RED ROCKET-X. The SDI Out B connector is the left connector when the RED ROCKET-X is installed. Connect HDSDI Slot Filler to RED ROCKET-X 11. Reinstall the computer casing. 12. Return the computer to the upright position. 13. Reconnect all cables to the computer system. 14.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 05 INSTALL DRIVER AND FIRMWARE DOWNLOAD DRIVER AND FIRMWARE To download the RED ROCKET-X driver and firmware, follow the instructions below: 1. Go to www.red.com/downloads. 2. Download the RED ROCKET-X Installer to your computer. The drivers, firmware, and installation instructions for the RED ROCKET-X are located inside the installation package. 3.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 4. Click Continue on the Install RED Rocket-X window. The license agreement displays. 5. Read the license agreement and click Continue. An additional confirmation window opens. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 6. Click Agree. 7. Click Install. NOTE: Depending on your system, you may be required to enter your user name and password to begin installation. A window opens, notifying you that you must shut down your computer after the software finishes installing. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 8. Click Continue Installation. A progress bar displays during the installation. The message “Install Succeeded” displays when installation is complete. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 9. Click Shut Down to finish installing the software. Your computer shuts down. 10. Reboot the computer. 11. To upgrade RED ROCKET-X firmware, go to “Install and Upgrade RED ROCKET-X Firmware” on page 33. INSTALL RED ROCKET-X DRIVER (WINDOWS) To install the RED ROCKET-X driver for Windows operating systems, follow the instructions below: 1. Ensure that you have already downloaded the RED ROCKET-X Installer.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 4. Click Device Manager. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 5. Expand Other devices, right-click Multimedia Video Controller, and select Properties. NOTE: Your Device Manager may display multiple instances of Multimedia Video Controller; you can select any of these instances. The Multimedia Video Controller Properties window opens. 6. Click Update Driver. The Update Driver Software - Multimedia Video Controller window opens. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 7. Click Browse my computer for driver software. 8. Click Browse on the Update Driver Software - Multimedia Video Controller window. 9. Navigate to and select the RED_Rocket-x_Installer_vx.x.x > RED_Rocket-X_Windows > REDrocket-X_Driver_ Win_vx.x.x.x folder. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 10. Click Next on the Update Driver Software - Multimedia Video Controller window. 11. If the Windows Security window opens, select the Always trust software from “RED.COM, Inc.” check box and click Install. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S A progress bar shows the progress of the driver installation. The message “Windows has successfully updated your driver software” displays when installation is complete. 12. Restart the computer. 13. To upgrade RED ROCKET-X firmware, go to “Install and Upgrade RED ROCKET-X Firmware” on page 33.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 7. Open the Install_Firmware file. A terminal window (Mac) or command window (Windows) opens with “ROCKETXUP” in the title. The following information displays: ‒ ‒ Your RED ROCKET-X serial number ‒ ‒ The firmware version currently installed on your RED ROCKET-X 8. Respond to the prompt to confirm which RED ROCKET-X cards to install: ‒ ‒ To upgrade one (1) RED ROCKET-X: Type Y and press Enter.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S The upgrade process begins, and may take several minutes. A progress bar displays in the terminal window. After the firmware is upgraded, you will be prompted to fully shut down the computer and power back up again. 9. Close the terminal/command window. 10. Shut down the computer. DO NOT simply restart the computer. 11. Wait a minimum of 60 seconds. 12. Start the computer. 13.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S VALIDATE RED ROCKET-X INSTALLATION After installation, verify that the computer recognizes the RED ROCKET-X. VALIDATE RED ROCKET-X INSTALLATION (MAC OS X) Follow the instructions below to ensure that your system recognizes the RED ROCKET-X: 1. Click the Apple icon and select About This Mac. 2. Click More Info.... COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 3. Click System Report. 4. Go to Hardware > PCI Cards. The RED ROCKET-X is listed as one of the video cards. If you installed the RED ROCKET-X in a Thunderbolt expansion chassis, make sure that the Thunderbolt expansion chassis displays. Otherwise, ensure that the Thunderbolt expansion chassis is powered up and connected to your computer system. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S VALIDATE RED ROCKET-X INSTALLATION (WINDOWS) Follow the instructions below to ensure that your system’s Device Manager recognizes the RED ROCKET-X: 1. Click Start, right-click Computer, and select Properties. The System window opens. 2. Click Device Manager. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 3. Expand Sound, video and game controllers, right-click RED ROCKET-X, and select Properties. The RED ROCKET-X Properties window opens. 4. View the properties of the RED ROCKET-X. COPYRIGHT © 2014 RED.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 06 SET UP RED ROCKET-X IN REDCINE-X PRO 1. Open REDCINE-X PRO. 2. Click the RED ROCKET icon. The Rocket Setup window opens. If the window does not open, then the RED ROCKET-X, firmware, and/ or driver are not installed. 3. Select the check boxes that apply to how you want to use the RED ROCKET-X: ‒ ‒ Use for decoding ‒ ‒ Use for video out: Video out is currently disabled, and will be enabled in a future release.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S 07 TROUBLESHOOT YOUR RED ROCKET-X TRANSCODE SPEEDS SYMPTOM Transcoding footage takes longer than expected. POTENTIAL RESOLUTIONS Many factors affect transcode speeds. In general, the following factors decrease the transcode speed: long clip length; high resolution; high frame rate; and low compression. Here are a few options that may increase transcode speeds: Ensure that REDCINE-X PRO is up-to-date.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S RED ROCKET-X OUT OF DATE SYMPTOM REDCINE-X PRO displays the following warning: “RedRocket # Driver or firmware is out of date.” POTENTIAL RESOLUTION Re-download and re-install REDCINE-X PRO and the RED ROCKET-X Installer.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S A TECHNICAL SPECIFICATIONS TECHNICAL DATA CAUTION: The chassis of the computer system where the RED ROCKET-X is installed must be equipped with sufficient ventilation to ensure proper cooling. SPECIFICATION DESCRIPTION PCI Bus Requirements PCIe slot that accepts a x16 card, and has 16 lanes of data for maximum performance One (1) 6-pin PCIe power cable Board Size Full-length PCIe (approx.
R E D R O C K E T- X I N S TA L L AT I O N I N S T R U C T I O N S SUPPORTED INPUT FORMATS The RED ROCKET-X supports all EPIC, SCARLET, and RED ONE formats. RED ROCKET AND RED ROCKET-X COMPATIBILITY RED ROCKET RED ROCKET-X RED DRAGON — √ MYSTERIUM-X √ √ MYSTERIUM √ √ MONOCHROME — √ RED DRAGON MONOCHROME — √ MYSTERIUM √ √ MYSTERIUM-X √ √ DSMC RED ONE COPYRIGHT © 2014 RED.
RED DIGITAL CINEMA COPYRIGHT© 2014 RED.COM, INC. All trademarks, trade names, logos, icons, images, written material, code and product names used in association with the accompanying product are the copyrights, trademarks or other intellectual property owned and controlled exclusively by RED.COM, INC.
