User manual
32
1. Overview 2. Setup & Use
3. Optional 
Accessories
4. Troubleshooting
5. Warranty, Safety 
& Specifications
ALL PROBLEMS: Most Problems are 
related to low battery power.
SOLUTION:  Battery Check
•  Confirm batteries are charged 
each night. 
•  Confirm proper batteries are 
used. The REDMIKE requires 
the Lightspeed BA-NH2A27 
rechargeable sensing battery 
for proper charging. The LT-71 & 
REDMIKE Share require NiMH AA 
rechargeable batteries.
•  Make sure the microphones are 
turned off while charging so a full 
charge is attained. Full charge will 
last eight hours.
•  Inspect the battery contacts. Clean 
and adjust if necessary.
PROBLEM: Hearing Static 
SOLUTION: Follow these steps to 
eliminate static.
•  Ensure sensor is in optimum 
location (refer to sensor placement 
in manual). A single sensor will 
cover a 1600 sq. ft. enclosed 
classroom.
•  Ensure that no other REDMIKE/LT-
71/REDMIKE Share is operating on 
the same channel.
•  If the optional iR media connection  
is in use, set the microphone to 
Channel A.
PROBLEM: Low Volume or Feedback
SOLUTION: Follow these steps to 
eliminate low volume or feedback.
•  Ensure microphone is positioned 
appropriately, just below the collar 
bone. 
•  Check volume level on the 
amplifier. If the volume is too 
high, feedback will occur. Adjust 
accordingly.
•  Adjust the volume level on the 
back of the optional REDMIKE VC.
PROBLEM: No Sound From Speaker
SOLUTION: Follow these steps to 
produce sound from speakers.
•  Turn the REDCAT on. Confirm that 
the POWER light located on the 
front panel switch is on.
•  Confirm signal is being received at 
the REDCAT. The IR signal light will 
be RED indicating a signal is being 
received.
•  Confirm that REDMIKE is turned 
on. There will be a BLUE LED on 
the microphone to indicate it is 
powered on.
Note: Most problems are directly related to low battery power. Please run 
through the “Battery Check” items first. For remaining troubleshooting, use 
known good, fully-charged batteries.
If you review these instructions and still have questions, write down the 
serial number and model number of your system and call Lightspeed 
Technical Services at 800.732.8999, 5 a.m. – 5 p.m., PST.
SECTION 4: 
TROUBLESHOOTING
COMMON PROBLEMS AND SOLUTIONS










