User's Manual

& User

AN-80i

Manual

If the ping is unsuccessful, there may be problems using that IP address; the IP address

may be incorrect, or there may be a duplicate address. For correct operation the host

computer and the AN-80i must be on the same subnet. For example, if the AN-80i is

using the factory default settings, the host computer could be set for an IP of

192.168.25.3 and a subnet mask of 255.255.255.0.

If the correct IP address of the AN-80i cannot be determined, it is recommended to

perform the IP recovery procedure. See section 6.2: Procedure to Restore Factory

Settings on page 85.

The following table lists some common troubleshooting tips for the web interface.

Table 45: Diag. - Web Interface Diagnostics

Symptom

Possible Problem

Solution

General

Information

screen is not

displayed

Incorrect IP

address and/or

Subnet Mask.

Perform a ping test from the host computer command

line.

If the ping test is unsuccessful, then the problem is

with the IP address. Perform a long reset to apply the

default address (192.168.25.2) and Subnet Mask

(255.255.255.0)

Problems with host

computer, or AN-

80i.

If the ping is successful, reset the AN-80i, and/or reset

the host computer.

Host PC ARP table

is incorrectly

configured

Run 'arp -d' whenever the AN-80i is swapped. Check

that the subnet mask for the host PC matches the

subnet mask of the AN-80i. Check that the host PC's

address is 192.168.25.n, where 'n' is not equal to 0,2,

or 255.