Frequently Asked Questions

Please read me before installation

Dear customer,

many thanks for choose REDTIGER F7N Dash Cam,

here a few tips before installation.

A. Warm Tips:

1. Important！Please use the original power cable provided in

package, do not use other power cables. Other power cable may

make the camera unstable even damaged.

2. Do not use Socket distributor.

3. Please tear off the films on the screen and lens before using.

4. The original cable for rear camera is 20ft (fit most cars and

trucks), if the cable is not long enough for your car, please contact

us for a longer cable.

5. If you want to play the GPS track on your computer, please

Download Player on links below:

http://www.gpsplayer.net/setup.html

or when you insert the SD card,a TXT file records the download

link will be generated in the SD card.

6.We suggest to install the rear camera in the car. Because the

windshield glass and film will decrease the color saturation and

sharpness of the video.

Q&A:

Q1:SD Card error occurs.

A1:Format the SD card or replace the SD card.

NOTE: Class 10, U3 Speed Micro-SD Card for 4K Video is required.

We recommend SAMSUNG Class 10, U3 Speed Micro-SD Card .

Please DON’T USE any “SanDisk Ultra” or "Generic Class 10 for

HD Video" Cards from third party sellers.They are NOT made for

4K high-end dash cam.If you have any problems about SD card,

please tell us and we will support you to solve.Avoid fake cards.

Q2:Can't connect wifi or open the app.

A2: Please find the app QR code on setting menu: product

setting-app download.

Turn the WiFi on(Turn the wifi menu on or long press the UP

button to turn on),

and find the WLAN on your phone and link it (password:

12345678 or check it on the screen on dash cam).

We have tested almost all common smartphones with Android, ios

system on the market. If there still has problems connecting to the

app, please feel free to contact us. We will give technical support.

Q3:Rear camera does not display.

A3:Review the connection of each cable.If there still has problem,

feel free to cantact us for a new rear camera.

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Please read me before installation Dear customer, many thanks for choose REDTIGER F7N Dash Cam, here a few tips before installation. A. Warm Tips: 1. Important！Please use the original power cable provided in package, do not use other power cables. Other power cable may make the camera unstable even damaged. 2. Do not use Socket distributor. 3. Please tear off the films on the screen and lens before using. 4.
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B. About Parking Monitor (the dedicated hardwire kit is needed): After installation of dedicated hardwire kit and connected, you can enter [Parking Monitor] menu, and find the mode below: Mode One---Collision boot recording: After the car engine is off, the camera will turn off automatically. Set the Gsensor on menu among high, middle or low, the dash camera will start recording automatically when there’s collision or vibration in parking mode.
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C.Great customer service: Our greatest pursuit is to satisfy the needs of consumers. We are willing to provide a lifetime warranty for the products, and it can be exchanged for free within 1 years. If you have any problems about functions or installation,Please kindly contact us in time so we can provide the best customer service to you. Installation of dash camera WhatsAPP Installation of hardwire kit Line E-mail: redtiger.cam@gmail.