Specifications

-24-
Trouble Shooting
Issue Possible
cause
Resolution
My computer
does not
recognize the
reflecta x8-Scan.
I get a Windows
message that
reads "device
not recognized"
reflecta
x8-Scan not
plugged into a
high-speed
USB port.
Your computer must have a
USB 2.0 to communicate with
your reflecta x8-Scan. Check to
see if USB 2.0 is installed on
your computer. If you do not
have a USB 2.0 installed on
your computer you can upgrade
your USB ports. This
hardware is available at most
electronic stores.
My installation
disc will not auto
start
May be a
problem with
install CD.
May be a
problem with
your CD drive.
Check to see if your CD drive is
operating properly. If possible
check another computer to see
if the disc is recognized.
Some “Anti Virus” system may
block the auto start, please
install manually.
My reflecta
x8-Scan works
ok, but some of
my slides or
negatives look
overexposed
Time for auto
exposure
varies
according to
your computer
configuration.
The reflecta x8-Scan self
adjusts to your slide/negative
exposure. Wait for the live
view window to stop adjusting
for exposure and then click
“Capture” to get image. Check
your slides or negatives to see if
they may have been
overexposed when originally
developed. You may use the
MediaImpression software to
adjust or improve the image
quality.