Warranty Guide

RELIABILT EXTERIOR DOOR
LIMITED WARRANTY
Reliabilt doors offer you both artistry and architectural detail to make your home both comfortable and functional.
These doors are designed to complement the style and period of your home, enhance appeal and add lasting value to
one of your most important possessions.
WHAT THIS WARRANTY COVERS:
Within the time periods as set forth below from the date of the original purchase, as installed in a residential
dwelling, and subject to the terms and conditions below, exterior door systems are warranted against damages
resulting from manufacturing defects in materials and workmanship:
Door System: Warranty Period:
Fiberglass exterior door system As long as you own your residence*
Steel door system As long as you own your residence*
*Factory prefinish on any exterior doors, if applicable, will be warranted against peeling, checking or
cracking for five (5) years.
Any wood brick molding on any exterior doors, if applicable, will be warranted for a period of one (1)
year.
These warranties are non-transferrable and are effective for products manufactured on or after March 2, 2015 and
distributed by Lowe’s. Warranty applies to original owner only and excludes subsequent owners or purchasers.
WHAT YOU DO TO PROTECT AND MAINTAIN YOUR DOOR
With regard to installation and maintenance, the doors are susceptible to swelling, shrinking and/or warping as a
result of variations in temperatures and humidity. Different temperature conditions from either side of the doors,
such as air conditioning, may also cause warping.
The doors must be properly installed and carefully cared for, and the warranty will be void if the following
conditions are not met:
(i) The doors must be stored upright in a dry and well ventilated location fully protected against
humidity or lack thereof (i.e. northern areas with arid winters). When moved, the doors must be
lifted, eliminating any sliding of one door on another. The doors must be sealed if stored for a
long period of time and must be stored at a minimum of ten (10) feet away from heat sources.
Doors must be painted or stained on all six (6) sides of the door within seven (7) days of
installation. Additionally, the doors must be conditioned to the average temperature of the room at
least three (3) days before installation.
(ii) When handling the door, the fitting must be such that there is at least 1/8” between the door and
the jamb to eliminate any jamb interference restricting normal functioning, even in times of high
humidity. When installing the door, it must be shimmied into location with appropriate space left
around the door frame to minimize binding issues. Use of materials such as expanding foam to fill
any voids will void the warranty. Additionally, sealing and caulking under the sill of the door and
at all wood joints and over the installation screws is required along with annual maintenance needs
such as reapplying the caulk as needed and caring for the prefinish door’s luster as needed.
WHAT THIS WARRANTY DOES NOT COVER:
Neither the door system nor its components (i.e. glass inserts, hardware and accessories) are warranted against
damages that arise from anything other than manufacturing defects in materials or workmanship. Damages or faulty
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