Warranty Guide

This warranty is extended to the original single family homeowner
identified in this warranty certificate ("Certificate") and the attached
Warranty Registration Card, by ReliaBilt Windows. Subject to the terms
and conditions put forth in this certificate, ReliaBilt Windows makes the
following warranties to the original single family homeowner regarding
the insulated glass panels of the replacement window(s) installed on the
property identified in this certificate and Warranty Registration Card.
If a panel of insulated glass manufactured by ReliaBilt
Windows and installed in one of its replacement windows
registered herein should break for a period of 25 years from
the date of purchase, ReliaBilt Windows will furnish a
replacement panel at no charge.
This warranty is limited to the furnishing of replacement insulated glass
panels and does not cover or include any labor costs. ReliaBilt Windows
will not be responsible for any costs incurred in the removal or
reinstallation of the insulated glass panels or window. Additionally, this
warranty does not cover damages resulting from fire, flood, earthquake,
lightning, ice, windstorms, hail or other acts of God. This warranty is not
applicable for products installed in non-owner multi-family occupied
dwellings or used for commercial purposes such as schools, churches,
government owned structures, office buildings, etc.
The warranties put forth in this certificate are the only express warranties
extended by ReliaBilt Windows in connection with glass breakage. The
remedies set forth in this certificate shall constitute the original
homeowner's exclusive remedies, and ReliaBilt Windows shall not be
liable to the homeowner for incidental or consequential damages for the
breach of any express or implied warranties in connection with the
insulated glass panel or windows. This limited warranty may not be
changed or modified by any representative of the manufacturer or its
distributors or dealers.
WARRANTY REGISTRATION AND CLAIMS
In order for the homeowner to be eligible for coverage under this
warranty, the attached warranty registration card must be completed and
signed by the original single family homeowner and the dealer that
installed the windows covered by this warranty. The warranty registration
card must be returned to ReliaBilt Windows within thirty (30) days after
completion of the installation. This warranty is limited to the original
single family homeowner only and is not transferable.
For warranty claims please contact either the dealer or ReliaBilt
Windows.
Attn: Warranty Service
300 Welcome Center Blvd.
Welcome, NC 27374
The claim must include the homeowner's name, address, date of
installation and a copy of this certificate. Additionally, the homeowner
must provide the Proof of Purchase, for each covered window. In order to
qualify for warranty coverage, the homeowner must do this within thirty
(30) days of the date the glass breakage is first discovered.
How to get help...
For further information or to make a claim, please contact the ReliaBilt
retailer/dealer who supplied you with the ReliaBilt product. If unavailable
or unknown to you, you may contact us at:
ReliaBilt Warranty Department
300 Welcome Center Blvd.
Welcome, North Carolina 27374
All claims must include the following information:
• Description of the product such as the exterior color, unit size or
inside visible glass measurements
• A detailed description of the suspected defect and where the
product is installed
• Product identification number (PIN), which is a unique eight-digit
“warranty I.D.” number located in the top portion of each product
• Proof of purchase and date
• Your name, address, and telephone number
Replacement products may be provided to the homeowner at no cost, but
there could be labor charges for the removal of defective products and for
installation of replacement products, if not removed and installed by the
homeowner. The manufacturer has no responsibility, liability or obligation
for, nor will it pay, any removal or installation costs for the replacement
products.
Replacement products will be delivered to the nearest ReliaBilt location.
Delivery to the actual installed location is the responsibility of the
homeowner.
When warranty coverage is unclear, ReliaBilt may charge an inspection
fee of $100.00 for any on-site inspections. If the inspector determines the
ReliaBilt product has a defect covered by this warranty, the inspection fee
will be waived.
Name of New Owner
Name of Original Owner
Address
(Please Print)
City, State, Zip
Installed By
Date of Installation
/ /
Date of Title Transfer
/ /
ReliaBilt Window and Door Systems
Warranty Transfer Application
Note: This is not a Warranty Registration.
Please use for a Warranty Transfer only.
MAIL TO: ReliaBilt Window & Door Systems
ATTN: Warranty Department
300 Welcome Center Blvd.
Welcome, NC 27374
09-14 supersedes 08-14
Please Cut Along Dotted Line
Please Cut Along Dotted Line
This warranty applies to:
SERIES 3050, 3100, 3201, 3500,
3900, SILENT GUARD, 700
CASEMENT, 705 AWNING, #998
GARDEN WINDOW and 600
HOPPER.
Registration for Glass Breakage Warranty
(To be completed by Homeowner)
I have read and agree to the terms of the Glass Breakage Warranty and have
received the Warranty Certificate attached to this card.
Signature of Homeowner Date
– To be completed by Selling Dealer –
Signature of Dealer Date Installed
Company Name
(Please Print)
Address
City State Zip
This warranty registration card must be completed and signed by you and the dealer that installed
the windows covered by this warranty. Mail to ReliaBilt Window and Door Systems, Attn: Warranty
Department, 300 Welcome Center Blvd., Welcome, NC 27374 within 30 days after installation has
been completed. This Warranty will be registered but not acknowledged unless specifically requested.
Name of Homeowner
(Please Print)
Address
City State Zip
Address Installed
City State Zip
Date Installed
Dated copy of Proof of Purchase
Product Identification Number (PIN) Each Window
25
years
Series 3500
25-Year Glass Breakage Warranty