4110W32o.book Page 1 Wednesday, July 16, 2003 2:02 PM MD490 Series Digital 2.
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4110W32o.book Page 1 Wednesday, July 16, 2003 2:02 PM Welcome Congratulations on your purchase of a Motorola product! Product registration is an important step. Registering helps us facilitate warranty service and permits us to contact you if your Motorola product requires an update or other service. To register your product online, visit: www.motorola.com/warranty/cordless Please retain your original dated sales receipt for your records.
110W32o.book Page 2 Wednesday, July 16, 2003 2:02 PM FCC and Interference Information FCC and Interference Information 2 This equipment complies with Parts 15 and 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with applicable FCC Part 68 rules and requirements adopted by the ACTA.
4110W32o.book Page 3 Wednesday, July 16, 2003 2:02 PM • FCC and Interference Information If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this cordless phone does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
FCC and Interference Information 4110W32o.book Page 4 Wednesday, July 16, 2003 2:02 PM 4 Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
4110W32o.book Page 5 Wednesday, July 16, 2003 2:02 PM FCC and Interference Information If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402.
4110W32o.book Page 6 Wednesday, July 16, 2003 2:02 PM Important Safety Instructions Important Safety Instructions 6 Follow these safety precautions when using your cordless phone to reduce the risk of fire, electric shock, and injury to persons or property: 1. Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site. 2. Do not use while wet or while standing in water. 3.
4110W32o.book Page 7 Wednesday, July 16, 2003 2:02 PM Important Safety Instructions Unplug this cordless phone immediately from an outlet if: • The power cord or plug is damaged or frayed. • Liquid has been spilled into the product. • The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall. Then retrieve the unit by the unplugged cords. • The product has been dropped or the cabinet has been damaged.
Important Safety Instructions 4110W32o.book Page 8 Wednesday, July 16, 2003 2:02 PM 8. Use only the power supply that came with this unit. Using other power supplies may damage the unit. 9. Because cordless phones operate on electricity, you should have at least one phone in your home that is not cordless in case the power in your home goes out. 10. To avoid interference to nearby appliances, do not place the base of the cordless phone on or near a TV, microwave oven, or VCR.
4110W32o.book Page 9 Wednesday, July 16, 2003 2:02 PM Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 FCC and Interference Information. . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . 6 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Powering the Base Station and Phone Line Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4110W32o.book Page 10 Wednesday, July 16, 2003 2:02 PM Using the Basic Functions . . . . . . . . . . . . . . . . . . . . . 28 Making a Call Using the Base Station . . . . . . . . . . . . 28 Making a Call Using the Speakerphone on the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . 28 Adjusting the Speakerphone Volume on the Base Station During a Call . . . . . . . . . . 29 Making a Call Using an Expansion Handset . . . . . . . 29 Adjusting the Volume During a Call on the Expansion Handset .
4110W32o.book Page 11 Wednesday, July 16, 2003 2:02 PM Erasing the Outgoing Message . . . . . . . . . . . . . . . 41 Setting the Number of Rings Before the Answering Machine Picks Up . . . . . 42 Setting the Security ID Number . . . . . . . . . . . . . . 42 Setting the Voice Prompts (Canadian models only) . . . . . . . . . . . . . . . . . . 43 Recording a Memo . . . . . . . . . . . . . . . . . . . . . . . . 43 Using the Answer Machine . . . . . . . . . . . . . . . . . . . .
4110W32o.book Page 12 Wednesday, July 16, 2003 2:02 PM Getting Started Getting Started To set up your Motorola digital cordless phone system: 1. Install optional backup batteries in the base station and plug into a power outlet. 2. Connect the base station to the phone line. 3. Plug in charging bases for expansion handsets. 4. Install batteries in expansion handsets. 5. Charge expansion handset batteries. A rechargeable NiCd battery powers each expansion handset.
4110W32o.book Page 13 Wednesday, July 16, 2003 2:02 PM Powering the Base Station and Phone Line Connection Getting Started Important: Before installing or handling batteries, please read the Battery Safety Instructions on page 8. The base station uses 4 AAA alkaline batteries for optional backup power. To install the batteries: 1. With the bottom of the base station facing you, press the cover latch with a screwdriver to lift and remove the battery cover. 2.
4110W32o.book Page 14 Wednesday, July 16, 2003 2:02 PM Getting Started Wall Mounting the Base Station The base station can be mounted on a wall instead of placed on a flat surface. 1. Remove the twist-tie from the phone cord. Do not unfold the cord. 2. Untuck both ends of the cord. 3. Hold the folded cord at the center and insert it into the back of the wall mount bracket. 4. Plug the telephone cord into the phone jack on the wall. 5. Hang the wall mount bracket on the phone wall plate.
4110W32o.book Page 15 Wednesday, July 16, 2003 2:02 PM 6. Plug the other end of the telephone cord into the back of the base station. 7. Plug the power cord into a power outlet, if not already plugged in. Getting Started 8. Insert the guide rail on the wall mount into the slot on the bottom of the base station and push until it snaps into place.
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4110W32o.book Page 17 Wednesday, July 16, 2003 2:02 PM Using the Soft Keys Using the Navigation Key c is used to scroll up and down through menu items, a Caller ID Log list of settings, and other Ringer screens. Loc Area Codes On expansion handsets, BACK SELECT points to the currently selected item, and b indicates there are more items above and below the currently selected item. Press c to scroll up or down on the display.
4110W32o.book Page 18 Wednesday, July 16, 2003 2:02 PM Using the Displays Your phone has a display on the base station. Expansion handsets have a display on the front of them. The base station and expansion handsets, when not in use, show the standby screen.
4110W32o.book Page 19 Wednesday, July 16, 2003 2:02 PM Setting Up Your Phone and Expansion Handsets If you have expansion handsets, they do not need to be plugged into a phone line. Simply plug the power cord into the back of the charging base and into an outlet wherever you want to place the handset. Installing Batteries in the Handsets Black Red Setting Up Your Phone and Expansion Handsets Important: Before installing or handling batteries, read the Battery Safety Instructions on page 8. 1.
4110W32o.book Page 20 Wednesday, July 16, 2003 2:02 PM Charging the Expansion Handsets Place the handset in the charging base. The LED is solid red when the handset is charging. For the initial charge, charge the battery for at least 12 hours. Setting Up Your Phone and Expansion Handsets charge 20 Registering an Expansion Handset You can have up to 4 expansion handsets registered to a base station.If you try to register a 5th handset, Too Many Handsets displays.
4110W32o.book Page 21 Wednesday, July 16, 2003 2:02 PM Personalizing Your Phone System You can personalize the base station and each expansion handset by setting unique ring tones, adjusting the ring tone volume for day and night time, and assigning a name to distinguish one handset from another. Setting the Ring Tone and Ring Volume Your can set a ring tone for incoming calls from numbers that are stored in the phonebook, and a different ring tone for other incoming calls.
4110W32o.book Page 22 Wednesday, July 16, 2003 2:02 PM 6 7 Setting Up Your Phone and Expansion Handsets 8 22 9 10 Action Press CHANGE (a) to scroll through the ring tones. Each tone plays as you select CHANGE (a). Stop at the ring tone you want to set, then press DONE (a). Scroll down (c) to advance to the Phonebook Tone. This is the sound for incoming calls from numbers stored in your phonebook. You must subscribe to caller ID service from your local telephone company for this ring tone to work.
4110W32o.book Page 23 Wednesday, July 16, 2003 2:02 PM If you name an expansion handset, the handset number remains part of the name, for example, Kitchen(2). 1 2 3 Setting Up Your Phone and Expansion Handsets 4 5 Action Press MENU (a). Scroll to Name handset or Name base, then press SELECT (a). Use the keypad to enter the new name (up to12 characters). The flashing underline shows the input cursor position.
4110W32o.book Page 24 Wednesday, July 16, 2003 2:02 PM Entering Text Setting Up Your Phone and Expansion Handsets Press each button on the keypad the indicated number of times shown in the table below to enter text, numbers, and other characters. For example, to enter R, press the 7 button 3 times.
4110W32o.book Page 25 Wednesday, July 16, 2003 2:02 PM • 11-digit format You have to dial the 1 + 3-digit area code + 7-digit phone number to call numbers in this area code. For example, if you store area code 954 in 10-digit format, when you receive a call from that area code, the phone number is stored in your call list with all 10 digits. The number will then be in the correct format for you to dial directly from the call list without any reformatting.
4110W32o.book Page 26 Wednesday, July 16, 2003 2:02 PM Setting the Date and Time Note: If you subscribe to a caller ID service, the date and time is automatically set after the 2nd ring on an incoming call. 1 2 3 Setting Up Your Phone and Expansion Handsets 4 26 5 6 7 8 9 10 11 Action Press MENU (a). Scroll to Date/Time and press SELECT (a). Enter the time (2 digits are required for the hour and 2 digits for the minutes, so use a leading 0 for 1-digit values).
4110W32o.book Page 27 Wednesday, July 16, 2003 2:02 PM Setting the Display Language Action 1 Press MENU (a). 2 Scroll to Language and press SELECT (a). 3 Press c until points to the language you want to set, (English, French, Spanish, or Portuguese). 4 Press DONE (a). 5 Press EXIT (a) to return to the standby screen, or c to scroll to a different menu option. Your phone is set to touch-tone dialing as the default setting.
4110W32o.book Page 28 Wednesday, July 16, 2003 2:02 PM Using the Basic Functions Making a Call Using the Base Station Using the Basic Functions Pickup the corded handset or press ON. When you hear the dial tone, dial the number. or Enter the phone number, press ON, then pickup the handset. This lets you see the phone number on the display before the number is dialed. During a call, a timer on the display shows the amount of time on the call.
4110W32o.book Page 29 Wednesday, July 16, 2003 2:02 PM If you have call waiting service, press ON to answer the second call. Adjusting the Speakerphone Volume on the Base Station During a Call Press the volume up or volume down key on the side of the base station.
4110W32o.book Page 30 Wednesday, July 16, 2003 2:02 PM Adjusting the Volume During a Call on the Expansion Handset Press to make caller’s voice Louder Softer Switching Between the Handset and Speakerphone Press Handsfree. Muting a Call Press MUTE (a). To unmute the call, press UNMUTE (a). Using the Basic Functions Putting a Call on Hold 30 Press HOLD (a). To return to the call, press UNHOLD (a) or ON. When a call is on hold, you can use the intercom features (see page 50).
4110W32o.book Page 31 Wednesday, July 16, 2003 2:02 PM Redialing a Number To redial the most recently dialed number: Action 1 Press ON. 2 Press Redial. To redial one of the last 5 numbers you dialed: Action 1 Press Redial. 2 Press c until points to the number you want to redial. 3 Press Dial (a), ON or Handsfree. Finding a Lost or Misplaced Handset Press PAGE on the base station. All handsets registered to the base station start beeping.
4110W32o.book Page 32 Wednesday, July 16, 2003 2:02 PM Saving a Number in the Phonebook Storing numbers in the phonebook makes it easy to dial numbers you call frequently. You can enter numbers directly into the phonebook or add them from the caller ID or redial list. You can also select to save the number in the private (handsets) or shared (base station) phonebook. Private Phonebooks The private phonebook is unique to each handset and is not accessible by other handsets or the base station.
4110W32o.book Page 33 Wednesday, July 16, 2003 2:02 PM Action 4 Scroll down (c). 5 Enter the phone number (up to 24 digits). Press DELETE (a) to backspace and erase characters to the left of the blinking cursor. 6 Press DONE (a). To store a recently called number in the phonebook: Using the Basic Functions Action 1 Press Redial. The display shows the last 5 numbers you dialed, with the most recent number at the top. 2 Press c until points to the number you want to save. 3 Press STORE (a).
4110W32o.book Page 34 Wednesday, July 16, 2003 2:02 PM Calling a Number from the Phonebook Action 1 Press PHONEBK (a). 2 Press c until points to the entry you want to call. Note: You can also search numerically by pressing the number(s) of the phone entry you want to dial. 3 Press ON, Handsfree, or pickup the corded handset on the base. Using the Basic Functions Editing a Phonebook Entry 34 Action 1 Press PHONEBK (a). 2 Press c until points to the entry you want to edit. 3 Press OPTIONS (a).
4110W32o.book Page 35 Wednesday, July 16, 2003 2:02 PM Deleting a Phonebook Entry Action 1 Press PHONEBK (a). 2 Press c until points to the entry you want to delete. 3 Press OPTIONS (a). 4 Scroll to Delete and press SELECT (a). Inserting Pauses in a Number At the position where you want to insert a pause, press # twice, P appears. When you call a number with a pause, the phone waits 3 seconds before transmitting the next digits in the dialing sequence.
4110W32o.book Page 36 Wednesday, July 16, 2003 2:02 PM Reviewing the List of Caller ID Calls The base station and each expansion handset can hold up to 40 caller ID records. Action 1 Press c to enter the recent calls list. The most recent call is listed first. 2 Press c to review more calls. 3 To call the number, press ON or Handsfree. Using the Basic Functions To reformat the number before you call it, press FORMAT (a) until the correct format displays.
4110W32o.book Page 37 Wednesday, July 16, 2003 2:02 PM Store a Caller ID Number in the Phonebook Action 1 From the caller ID list, press OPTIONS (a). 2 Scroll (c) to STORE and press SELECT (a). 3 The caller’s name displays in the Name: field. You can modify the name before storing it. 4 When the name is correct as you want to store it, press c to scroll down. 5 The caller’s phone number displays in the Number: field.You can modify the number before storing it.
4110W32o.book Page 38 Wednesday, July 16, 2003 2:02 PM Deleting Caller ID Calls Action 1 From the caller ID list, press OPTIONS (a). 2 Scroll (c) to Delete (to delete the current caller ID entry) or Delete All (to delete all caller ID calls) and press SELECT (a). Using the Basic Functions Note: If deleting all calls, press YES (a) at the Delete All? prompt. 3 Press NO (a) to return to the caller ID list.
10W32o.book Page 39 Wednesday, July 16, 2003 2:02 PM Answering Machine The answering machine stores up to 15 minutes or record time of messages and/or memos. You can listen to your messages from the base station, from an expansion handset, or remotely. You can set up the answering machine from either an expansion handset or the base station. Setting Up the Answering Machine Action 1 From the standby screen, press MENU (a). 2 Scroll (c) to Ans mach setup and press SELECT (a).
4110W32o.book Page 40 Wednesday, July 16, 2003 2:02 PM Outgoing Message (OGM) Greeting You can record a personal outgoing message greeting that plays when you receive a call and you do not answer the phone. If you do not record a personal greeting, a prerecorded greeting plays when you receive a call. Recording an Outgoing Message (OGM) Answering Machine 1 2 3 4 5 6 Action Go to the Ans mach setup menu. Scroll (c) to Outgoing Msg and press SELECT (a). Scroll (c) to Record OGM and press SELECT (a).
4110W32o.book Page 41 Wednesday, July 16, 2003 2:02 PM Action 4 Scroll (c) to Default OGM or Recorded OGM and press SELECT (a). 5 Press EXIT (a) twice to return to the standby screen, or press c to scroll to a different feature. Note: To play the current outgoing message, select Play OGM from the Outgoing Msg menu. Erasing the Outgoing Message Action 1 Go to the Ans mach setup menu. 2 Scroll (c) to Outgoing Msg and press SELECT (a). 3 Scroll (c) to Erase OGM and press SELECT (a). 4 Press YES (a).
4110W32o.book Page 42 Wednesday, July 16, 2003 2:02 PM Answering Machine Setting the Number of Rings Before the Answering Machine Picks Up Action 1 Go to the Ans mach setup menu. 2 Scroll (c) to Ring Number and press SELECT (a). 3 Scroll (c) to select 3, 4, 5, or 6 rings and press DONE (a). 4 Press EXIT (a) twice to return to the standby screen or c to scroll to a different feature.
4110W32o.book Page 43 Wednesday, July 16, 2003 2:02 PM Setting the Voice Prompts (Canadian models only) You can choose between English or French voice prompts. 1 2 3 Recording a Memo Press d on the base station to record a message that you can playback later. Answering Machine 4 Action Go to the Ans mach setup menu. Scroll (c) to scroll to Voice prompt and press SELECT (a). Scroll (c) to English or French and press DONE (a).
4110W32o.book Page 44 Wednesday, July 16, 2003 2:02 PM Checking Messages from an Expansion Handset Action 1 Press MENU (a), scroll (c) to Messages, and press SELECT (a). Answering Machine 2 Scroll (c) to the function you want, then press SELECT (a).
4110W32o.book Page 45 Wednesday, July 16, 2003 2:02 PM ✂ Checking Messages Remotely from a TouchTone Phone Answering Machine Action 1 Call your base station. 2 When the answering machine picks up the call, enter the security ID. A synthesized voice prompts you with instructions. 3 To skip the voice prompts and operate the base station directly, press the appropriate number key on the phone.
4110W32o.book Page 46 Wednesday, July 16, 2003 2:02 PM .................................................. .................................................. .................................................. .................................................. .................................................. Answering Machine .................................................. .................................................. .................................................. ............................
4110W32o.book Page 47 Wednesday, July 16, 2003 2:02 PM Advanced Features To use some of the advance features, you need at least 2 (up to 4) expansion handsets registered to the base station. You can expand your phone system by adding cordless handsets (up to a total of 4 expansion handsets). Expansion handsets do not require connection to a phone line. You can place the handset and its charging base anywhere a standard electrical outlet is available.
4110W32o.book Page 48 Wednesday, July 16, 2003 2:02 PM Conference Calling If one handset is already on a call, the display on other handsets registered to the same base station shows Line in use. Once a second handset is added to the call, the display on all handsets shows On conference. A maximum of 2 handsets can be on a conference call at the same time. Action To connect a second handset to a call, press ON or Handsfree on the second handset. To join a conference call, press ON from the base station.
4110W32o.book Page 49 Wednesday, July 16, 2003 2:02 PM Using the Intercom Intercom Setup You can set up a handset or base station so it automatically answers an intercom page after 1 or 3 rings. All handsets are set to No Auto Answer at the factory. Perform the following procedure on each handset to change this setting. Action 1 Press MENU(a). 2 Scroll to Intercom Setup and press SELECT (a).
4110W32o.book Page 50 Wednesday, July 16, 2003 2:02 PM Handset to Handset Intercom Action 1 Press Intercom. 2 From the list of handsets, press c until points to the handset you want to page, or to Select All to page all handsets. Advanced Features Note: If you have only 1 expansion handset, pressing the Intercom button automatically pages the base station and vice-versa. 3 Press PAGE (a). 4 To answer the page, press OK (a). The first handset to respond is connected.
4110W32o.book Page 51 Wednesday, July 16, 2003 2:02 PM Transferring a Call from One Handset to Another Unannounced Transfer Action 1 Press HOLD (a). 2 Press Intercom. 3 Scroll to the handset you want to transfer the call to and press PAGE (a). Note: If you have only 1 handset, pressing the Intercom button automatically pages the other handset, and vice-versa. 4 Press OFF to hang up. The call is transferred to the other handset. Action 1 Follow steps 1 through 3 above.
4110W32o.book Page 52 Wednesday, July 16, 2003 2:02 PM Using the Handset as a Walkie Talkie Advanced Features The walkie talkie feature lets you talk handset to handset even when the handsets are out of range from the base station. When a handset is in walkie talkie mode, you cannot make or receive phone calls You must complete steps 1 and 2 for both handsets to use walkie-talkie mode. 52 Action 1 Press MENU (a). 2 Scroll to Walkie Talkie and press SELECT (a). 3 Press Intercom on one of the handsets.
4110W32o.book Page 53 Wednesday, July 16, 2003 2:02 PM Monitoring a Room Room monitoring allows you to place a handset in a room and listen to the sounds in that room from another handset. Action 1 Place a handset in the room to be monitored. 2 On that handset, press MENU (a). 3 Scroll to Monitor Room and press SELECT (a). The display shows Ready to monitor room. 4 On the handset you want to listen from, press Intercom. The display lists the handsets registered to the base station.
4110W32o.book Page 54 Wednesday, July 16, 2003 2:02 PM Motorola Limited Warranty for the United States and Canada Motorola Limited Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
4110W32o.book Page 55 Wednesday, July 16, 2003 2:02 PM Products Covered Consumer Two-Way Radio Accessories Products and Accessories that are Repaired or Replaced Length of Coverage Ninety (90) days from the date of purchase by the first consumer purchaser of the product. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. EXCLUSIONS Normal Wear and Tear.
4110W32o.book Page 56 Wednesday, July 16, 2003 2:02 PM Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products.
4110W32o.book Page 57 Wednesday, July 16, 2003 2:02 PM Who is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
4110W32o.book Page 58 Wednesday, July 16, 2003 2:02 PM What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
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