Use and Care Manual

The extension cord wire size is inadequate
Use an extension cord with the necessary wire size. Refer to the
wire size table in the Safety section.
The saw chain tension is too loose Adjust the saw chain tension
The guide bar and saw chain are assembled incorrectly Refer to Removing and Installing the Guide Bar and Saw Chain
The saw chain tension is too tight Adjust the saw chain tension
The saw chain and guide bar lack sufficient oil Fill the chain oil reservoir and press the chain oil bulb, as needed
The guide bar groove and oil passages are dirty Clean the guide bar and oil passages
The saw chain tension is too tight Adjust the saw chain tension
The guide bar and saw chain are assembled incorrectly Refer to Removing and Installing the Guide Bar and Saw Chain
The guide bar and saw chain are damaged
Inspect the guide bar and saw chain for damage. Replace them if
necessary
The drive assembly is damaged Refer to Service information
The saw chain is dull Sharpen or replace the saw chain
The saw chain is on backwards Check and correct the saw chain direction
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The extension cord is not securely connected to the unit or power
source
Make sure each plug is securely connected
The GFCI in the outlet has tripped (if used) Reset the GFCI
The breaker switch has tripped Reset the breaker switch in the home electrical panel
The throttle lockout was not pressed Press and hold the throttle lockout before squeezing the throttle control
The unit is damaged Refer to Service information
TROUBLESHOOTING
PROBLEM SOLUTION
If further assistance is required, contact an authorized service dealer.
THE SAW CHAIN ROTATES, BUT DOES NOT CUT
THE SAW CHAIN DOES NOT ROTATE
THE GUIDE BAR AND SAW CHAIN ARE RUNNING HOT, SMOKING OR STUCK
THE MOTOR WILL NOT START
THE SAW CHAIN COMES OFF THE GUIDE BAR
THE MOTOR LACKS POWER OR STALLS