User's Manual

TheaterTouch System Controller
98
If you are having a problem with hardware-note the equipment you are using, what
the problem is you are having and any troubleshooting you have tried.
If you are having a problem with software-note what version software you are using,
the operating system on your PC, what the problem is you are having and any
troubleshooting you have tried.
If you are calling in regards to a software or programming question or problem,
please be at you computer when you place your call, this will considerably speed up
the troubleshooting process.
For technical support or assistance with your TheaterTouch remote, software or
accessories, contact RTI at:
[phone]
[e-mail]
www.rticorp.com/support
For questions regarding service or repair of your TheaterTouch remote control, contact
RTI at:
[phone]
[e-mail]
www.rticorp.com/service
Please do not return products to Remote Technologies Incorporated without return
authorization.