Operating instructions

It’s Under Control

If you are having problems with your T2-Cs+ Universal System Controller,

please read the information below before contacting technical support.

If you continue to have problems, see Chapter 6 for more information on

contacting RTI technical support.

DISPLAY IS DIM, BLANK OR UNREADABLE

Make sure the battery pack connector is attached properly and the

battery is charged.

Try adjusting the backlight level from the Control Panel page (Refer to

Chapter 3 for more details). By nature, the contrast of an LCD screen

changes with temperature, so if the remote is cold the display will be

dark and will return to normal as it warms.

USB COMMUNICATIONS PROBLEMS

Verify that your PC is running Windows XP

or higher.

Verify the remote control in your Integration Designer system le is a

T2-Cs+. A T2-Cs program will not download to a T2-Cs+. There is a

conversion process in the programming software however.

Make sure you are using a USB 2.0 compliant programming cable and

that both ends are connected securely.

Verify that the T2-Cs+ USB driver was installed the rst time the

T2-Cs+ was connected to your PC.

Verify that the T2-Cs+ is present in the Device Manager within the

Windows

Control Panel.

Reset power on the T2-Cs+ and try plugging it in again.

Make sure the PC detects the presence of the T2-Cs+. If it doesn’t,

unplug the USB cable, wait for about ten seconds, and plug it in again.

If the download fails after some data has been transferred, try re-

sending the program.

IR CODE PROBLEMS

If you are using an IR repeater system, make sure it is working

correctly with the original OEM remote. If not, you will need to

troubleshoot the IR repeater system.

If you are still having problems, try adjusting the IR code “Minimum

Repeats” value in the Integration Designer

programming software.

If the IR code is executed inside a macro that contains multiple IR

codes, try inserting a small time delay before the problem code. If

there already is a delay, try increasing it.

CHAPTER 5 | TROUBLESHOOTING