User Manual

5
F REE O NLINE T RAINING
Every 2Know! classroom response system includes free online training. Visit
www.renlearn.com/profdevel/pd/2know_choosetype.aspx and
choose from the following training options:
• Webinars: Using the Internet and a telephone, you can attend sessions
that cover a single topic in one hour or less. Webinars can be customized
for your needs.
• Seminars: Live seminars help you get the most from your
implementation. Custom Seminars and Regional Seminars are available.
• On-Demand Sessions: These sessions cover essential information to
help you set up your Renaissance Learning products and get started. They
are self-guided tutorials or recorded webinar sessions that are available
24/7. You can view them as often as you like.
S UPPORT BY P HONE AND W EB
General Support: [phone]
General Inquires: [e-mail]
Technical Support: [phone]
Technical Inquiries: [e-mail]
Web Support: In the online Knowledge Base, you can search through
technical support information and find detailed, step-by-step answers to
almost any question you have about 2Know! Visit
http://support.renlearn.com/techkb to access the Knowledge Base.
Support Plan: With your 2Know! purchase, you
receive unlimited toll-free technical support for an
entire year. To upgrade for an additional year of
continuous support for AccelTest only, call (800)
338-4204 and ask about the Expert Support Plan
(ESP) Plus.
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