Warranty

RENOGY is a trademark of Renogy
©2020 Renogy All rights reserved.
www.renogy.com
Limited Warranty for PV Modules
Thank you for your interest in the products and services of Renogy. By acquiring the products of Renogy, you
have purchased quality. As a sign of confidence in our quality, we are pleased to grant you with the following
warranties for our photovoltaic products.
1. Limited Warranty
The products manufactured by Renogy (the “Warrantor”) are warranted to be free from defects in
workmanship and materials under normal use and service. The warranty is in effect from the date of purchase
by the user (the “Purchaser”). This limited warranty covers substantial defects in material or workmanship and
performance.
If any Renogy PV Module(s) fails to follow this Limited Warranty and any and all power loss is determined by
the Warrantor’s technical support team then the Warrantor will either repair or replace the defective PV
module(s) with a new or refurbished PV module(s). All replacements will be compatible with the original PV
module(s) with an equal or even greater power rating (in some cases). If for any reason Renogy is unable to
repair or replace the defective PV module(s) then a refund can occur.
*Please Note: that all outsourced PV modules and OEM PV modules will not be covered by Renogy’s limited
material and workmanship warranty or Renogy’s Limited Performance Warranty. Instead, outsourced PV
modules will be covered under the original manufacturer’s warranty, if applicable, and OEM PV modules’
warranty will be determined at the time of purchase.
*Please Note: There will be a 30-day window upon receipt of the product in which the receiver may file a claim
for packages that were damaged while in transit or missing components. Beyond the 30-day window, Renogy
(the Warrantor) forfeits liability and the receiver assumes responsibility for incurring damage, missing items,
or negligence and fees for extended storage.
*Please Note: All orders over $200 will be shipped out with signature requirement.
*Please Note: Once an order has been placed, Renogy cannot reroute to a new destination. Should the
shipment not be received or refused by the destination, reshipment costs will not be covered by Renogy If
after shipment, cancellation is required, shipments will be subject to Renogy’s standard 10% restocking fee.
Material and Workmanship Warranty period for the following PV Modules after August 1st, 2015:
*Excluding charge controller and wire defects
RNG-240P; RNG-250D; RNG-255D; RNG-250P;
RNG-260D; RNG- 260P; RNG-270D; RNG-270P;
RNG-280D; RNG-300P; RNG-300D; RNG-310P; RNG-320P
10 year material and workmanship warranty